2011 HONDA ODYSSEY Complaints

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DECELERATING, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE. *TR

TAIL GATE FALLS AFTER LIFTED, EITHER MANUALLY OR VIA POWER. STRUTS NOT HOLDING IN UP POSITION, RESULTING IN TAIL GATE CRASHING DOWN, POTENTIALLY WHILE BENT OVER INSIDE TO LOAD CARGO. *TR

12/23/13-WHILE DRIVING ON I95 AT 65MPH THE VEHICLE ENGINE SHUT OFF WITHOUT WARNING BUT THE RADIO/LIGHTS REMAINED ON, VEHICLE BECAME DIFFICULT TO STEER AND BRAKES HAD TO BE PUSHED TO THE FLOOR, VEHICLE CAME TO A STOP ON THE SIDE OF THE ROAD APPROX 300 FEET LATER. VEHICLE RESTARTED AND WAS DRIVEN TO DEALERSHIP, DEALER STATED COULD NOT BE REPLICATED AND THAT FUEL SYSTEM NEEDED TO BE CLEANED, SERVICE PERFORMED AS SUGGESTED. 12/25/13- WHILE COMING TO A TRAFFIC LIGHT, ENGINE SHUT DOWN WITHOUT WARNING BUT RADIO/LIGHTS REMAINED ON, RESTARTED AND DROVE HOME. 12/26/13- WHILE APPROACHING STOP SIGN VEHICLE ENGINE FAILED BUT RADIO/LIGHTS REMAINED ON AS IN ACCESSORY MODE, STEERING AND BRAKING BECAME DIFFICULT TO CONTROL VEHICLE, THIS TIME THE ENGINE LIGHT CAME ON AND REMAINED LIT. VAN WAS TOWED TO DEALERSHIP TO BE REPAIRED. DEALER STATED NO ERROR CODE ALTHOUGH THE ENGINE LIGHT WAS VISIBLY ON, NO OBVIOUS REASON FOR THE VEHICLE TO DO THIS. DEALER SUGGESTED REPLACING ENGINE CONTROL MODULE AT THEIR EXPENSE. REPAIRS HAVE NOT BEEN COMPLETED YET AS THEY ARE WAITING ON THE PART TO ARRIVE. DURING THESE FAILURES THERE WAS NO WARNING AND LITTLE TIME TO REACT, THE VAN BECAME NEAR IMPOSSIBLE TO STEER AS IF THE STEERING WHEEL WAS LOCKED WHEN IN THE ANTI-THEFT MODE AFTER PARKING. THE VANS BRAKES ALTHOUGH PUSHED TO THE FLOOR DID NOT RESPOND IMMEDIATELY EVEN WHILE TRAVELING AT LOW SPEED. *TR

THIS VEHICLE USUALLY SURGES WHILE MOVING SLOWLY IN A LINE OF TRAFFIC. IT DOESN'T HAPPEN ALL THE TIME BUT IT MAKES FOR VERY NERVOUS DRIVING BECAUSE IT WILL CONTINUE HAPPENING UNTIL I'M AWAY FROM OTHER TRAFFIC AND MOVING AT A NORMAL SPEED. IT WILL ALSO HAPPEN WHEN I TURN INTO A PARKING AREA WHICH REQUIRES GOING UP AN INCLINE. IF IT'S VERY STEEP , I MAY SPIN MY TIRES NOT EXPECTING THE SUDDEN ACCELERATION. THIS SURGE SEEMS TO ME AS IF THE CARBURETOR FUEL BOWL IS EMPTY WHILE IDLING AND WHEN IT REFILLS, BY MY PRESSING ON THE GAS PEDAL, IT CAUSES THE CAR TO LUNGE AHEAD. I HAVE ASKED MY LOCAL HONDA DEALER IF HE HAS A SOLUTION TO THIS HAZARD AND HAVE BEEN TOLD THAT THIS SOMETHING THAT THE " HONDA MANUFACTURER HAS INSTALLED" AND THAT MY COMPLAINT IS NOT THE FIRST THEY HAVE HEARD OF THIS HAPPENING. IF THIS IS TRUE AND I DOUBT IT, THEN I FEEL I CAN'T LET MY WIFE DRIVE THE CAR AND I DON'T FEEL AT ALL SAFE DRIVING IT IN TRAFFIC. PLEASE LET ME KNOW WHAT CAN BE DONE TO CORRECT THIS ASAP. I PURCHASED THIS CAR USED IN SEPT./ 13 AND WASN'T TOLD OF ANYTHING WRONG. I WAS ADVISED TO USE CHEVRON FOR THE NEXT FILL-UP. IT DIDN'T IMPROVE AND I TRIED INJECTOR FLUIDS WITH NO IMPROVEMENT. I'M QUITE SURE THE SELLING DEALER WONT GIVE ME SATISFACTION ESPECIALLY SINCE THERE WAS A TRADE-IN INVOLVED. *TR

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE BRAKES FAILED CAUSING AN INCREASE IN STOPPING DISTANCE AND TIME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 11/6/13 *CN THE CONSUMER STATED DURING A RECENT DRIVE DOWN THE MOUNTAIN HILL, THE BRAKES BEGAN VIBRATING. WITH THE BRAKES VIOLENTLY PULSATING, THEY FAILED TO EFFECTIVELY SLOW THE CAR DOWN. THE FRONT BRAKE VIBRATION OCCURRED SEVERAL TIMES BEFORE ON MOUNTAIN ROADS. SEVERAL AUTO MECHANICS INCLUDING THE DEALER, GAVE A GENERAL EXPLANATION THAT HEAT BUILD-UP WARPED THE BRAKE DISCS AND CAUSED THE VIBRATION. IT WAS ALSO SUGGESTED WHEN TRAVELING DOWN STEEP MOUNTAIN ROADS, THE DRIVER SHOULD SWITCH TO 3RD GEAR AND EASE OFF THE ACCELERATOR ALLOWING THE ENGINE TO HELP REDUCE SPEED. UPDATED 11/14/13

WE BOUGHT THE VEHICLE BRAND NEW IN 2011. WE FIRST EXPERIENCED THE PROBLEM WITH THE BRAKES IN APRIL 2012 (AT 19,327 MILES) WHEN HEAVY VIBRATION WAS FELT DURING BRAKING. THE VEHICLE WAS TAKEN TO HONDA FOR INSPECTION, DETERMINED THE ROTORS WERE WARPED. NEW PADS WERE REPLACED AND ROTORS RESURFACED. EIGHT MONTHS LATER (AT 30,593 MILES), SAME ISSUE OCCURRED AGAIN. ROTORS WERE WARPED FOR UNKNOWN REASON; NECESSITATING A RESURFACING AND REPLACEMENT OF BRAKE PADS FOR THE SECOND TIME. SEVEN MONTHS AFTER SECOND VISIT (AT 38,841 MILES), THE SAME ISSUE OCCURRED FOR THE THIRD TIME - THE ROTORS WERE FOUND WARPED AGAIN. LIKE THE PREVIOUS VISITS, THE ADVISER WAS NOT ABLE TO ARTICULATE THE CAUSE OF THE ISSUE, ONLY THIS TIME BLAMED MY DRIVING BEHAVIOR. I TOLD THE ADVISER I HAVE OTHER VEHICLE WHICH IS DRIVEN AND HANDLED IN THE SAME WAY BUT DOES NOT NEED CONSTANT BRAKE SERVICES LIKE THE ODYSSEY (3 TIMES IN 16 MONTHS). HE THEN CHANGE HIS THEORY AND CONCLUDED THAT I WASN'T DRIVING ENOUGH - NOT ALLOWING THE PADS TO PROPERLY SYNC WITH THE ROTORS, AND SUGGESTED I SHOULD DRIVE THE VEHICLE MORE. TO MAKE MATTER WORSE, I WAS FORCED BY THE ADVISER TO AGREE THAT THE DEALER WILL NOT BE WARRANTING ANY MORE FRONT BRAKE JOB BECAUSE I WASN'T DRIVING ENOUGH AND THAT THE ISSUE COULD REAPPEAR AGAIN 6 MONTHS LATER. I CONTACTED AMERICA HONDA BUT THEY OFFERED NO ASSISTANCE, SINCE THEY INDICATED THERE WERE NO KNOWN ISSUE FILED. I FEEL THE VEHICLE WAS POORLY MADE OR ASSEMBLED THUS CREATING THE ABOVE ISSUE. *TR

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. .... UPDATED 10-17-13 *BF THE CONSUMER STATED ON PARTICULAR OCCASION THE VEHICLE, WHILE IN MOTION, STALLED WITHOUT WARNING. THE STEERING WHEEL AND BRAKES LOCKED UP. THE CONSUMER WAS ABLE TO RESTART IT BUT THE FAILURE RECURRED ABOUT ONE MILE LATER. EACH TIME THE FAILURE OCCURRED THE 15% OIL INDICATOR LIGHT APPEARED. *JS

ON 9/3/13, WHILE DRIVING FIVE CHILDREN TO SCHOOL IN OUR LEASED 2011 HONDA ODYSSEY, THE ENGINE SHUT DOWN ABRUPTLY AND WITHOUT WARNING WHILE I WAS TURNING THROUGH A MAJOR 4-WAY INTERSECTION. THE STEERING WHEEL AND BRAKES IMMEDIATELY LOCKED, LEAVING ME COMPLETELY PARALYZED AND UNABLE TO CONTROL THE VEHICLE. THE ODYSSEY COASTED INTO A YARD, NARROWLY MISSING A LARGE POLE, WHERE I WAS ABLE TO PLACE IT INTO PARK AND RESTART IT. I DROVE BACK ONTO THE STREET AND EXERCISED GREAT CAUTION TO PROCEED THE SHORT DISTANCE TO SCHOOL. APPROXIMATELY ONE MILE LATER, THE ENGINE COMPLETELY SHUT OFF ONCE AGAIN. THIS HAS OCCURRED A TOTAL OF 5 TIMES OVER THE PAST YEAR (TWICE WHILE STOPPED AT A RED LIGHT AND THREE TIMES WHILE THE VEHICLE WAS IN MOTION - TWICE ON CITY STREETS AND ONCE ON THE HIGHWAY). I DELIVERED THE VEHICLE TO OUR LEASING DEALER, GANLEY HONDA IN NORTH OLMSTED, OHIO, ON 9/3/13 FOR SERVICE, WHERE IT REMAINS TO THIS DAY. GANLEY HONDA'S SERVICE DEPARTMENT HAS BEEN UNABLE TO IDENTIFY AND/OR RESOLVE THE CAUSE OF THE ENGINE PROBLEM. THEY HAVE INDICATED THAT UNLESS THEY HAVE "EVIDENCE" OF THE MALFUNCTION, THE VEHICLE IS FINE AND SAFE TO DRIVE. SINCE THEIR COMPUTERS HAVE GENERATED NO ERROR CODES AND ROAD TESTS HAVE NOT REPLICATED THE POTENTIALLY LATENT MALFUNCTION, THEY MAINTAIN THAT THERE IS NO PROBLEM. THEY ARE NOW READY TO RETURN THE VEHICLE TO US FOR THE DURATION OF OUR LEASE (WE HAVE FIVE MONTHS REMAINING). THIS IS THE FIFTH VEHICLE OVER THE PAST 16+ YEARS THAT WE HAVE PURCHASED THROUGH THIS DEALERSHIP. GIVEN THE ENGINE'S PATTERN OF SHUTTING DOWN UNEXPECTEDLY AND WITHOUT WARNING, LEADING TO THE STEERING WHEEL AND BRAKES LOCKING, WE FEEL THE VEHICLE IS UNSAFE TO DRIVE AND ARE UNWILLING TO PLACE OURSELVES OR OUR CHILDREN INTO IT UNLESS THE CAUSE OF THE ENGINE MALFUNCTION IS IDENTIFIED AND THE PROBLEM IS RESOLVED. *TR

AFTER PURCHASING A "CERTIFIED PRE-OWNED" 2011 ODYSSEY MINI-VAN FROM JACK ELLENA HONDA IN LAWRENCE KS, WE DISCOVERED THAT THE CAPTAIN'S SEATS IN THE SECOND ROW WERE EITHER DEFECTIVE OR NOT INSTALLED PROPERLY BY THE DEALER. WE DISCOVERED THIS WHEN, 5 MONTHS LATER, WE WERE INVOLVED IN A COLLISION AND THE CAPTAIN'S SEATS THAT HOLD OUR CHILDREN CAME COMPLETELY DETACHED. OUR SON WAS THROWN INTO THE BACK OF THE DRIVER'S SEAT AND SUFFERED INJURIES TO HIS FACE AND BODY. LACERATIONS ON HIS FACE AND BRUISING ON HIS BODY. WE HAVE CONCERNS THAT EITHER THE CAPTAIN'S CHAIRS IN THIS MODEL ARE DEFECTIVE OR THE CERTIFICATION PROCESS FOR PRE-OWNED HONDA VEHICLES IS EITHER NOT FOLLOWED BY DEALERS OR THE PROCESS EXCLUDES INSTALLING THE SEATS PROPERLY. *TR

WHILE SLOWING DOWN FOR A TRAFFIC LIGHT, ENGINE WAS RUNNING ROUGH AND MISFIRING. CEL WAS FLASHING AND CHECK VSA AND EMISSIONS CAME ON. FOUND OUT ENGINE OIL LEVEL WAS LITERALLY ZERO. CALLED HONDA. LATER FOUND OUT THERE IS A SERVICE BULLETIN FOR THIS ISSUE. TOOK IT TO DEALERSHIP AND THEY FOLLOWED TSB11-033. HONDA REP CALLED BACK AND SAID THEY NEED TO MONITOR ENGINE OIL LEVEL AND TOLD ME TO BRING IT BACK IN 1000 MILES TO CHECK OIL LEVEL. DID THAT AT 50000 MILES AND DEALER FOUND NORMAL. AGAIN AT 53000 MILES THE PROBLEM REPEATED TODAY SEP 8, 2013. WILL BE CALLING HONDA TODAY OR MONDAY. SEEMS LIKE THE ISSUE MAY BE WITH VCM. VERY DISAPPOINTED WITH THIS HONDA VEHICLE.