2011 HONDA ODYSSEY Complaints

WHEN WE PURCHASED THIS VEHICLE THE DEALER TOLD US THE ODYSSEY HAS A NEW AND IMPROVED BREAKING SYSTEM. SIX MONTHS AFTER WE PURCHASED THE VEHICLE WE HAD A WOBBLE WHEN BREAKING (8,000 MI). WE TOOK THE VEHICLE TO THE DEALER AND WERE TOLD NOTHING WAS WRONG. THE ISSUE CONTINUED TO GET WORSE AND WE RETURNED AGAIN AT 20,000 MILES. AT THAT POINT WE WERE TOLD THE ROTORS WERE WARPED BUT IT IS AN "ANNOYANCE" AND NOT A SAFETY ISSUE. NOW AT 38,000 MILES THE VEHICLE SHAKES VIOLENTLY WHEN BREAKING. I AM TOLD ITS MY DRIVING HABITS THAT CAUSED THIS. I HAVE NEVER HAD ANOTHER CAR WITH BREAK ISSUES PRIOR TOT 50,000 MILES. THE DEALER WANTS $350 TO FIX WITH NO GUARANTEE THE ISSUE WILL NOT OCCUR IN ANOTHER 8K MILES.

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THE VEHICLE AND THE BRAKE PEDAL VIBRATED, AND SHOOK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE BRAKE FAILURE. THE DEALER RESURFACED THE FRONT ROTORS TWICE; HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 14,000. UPDATED 09-18-13 *BF THE ROTORS WERE RESURFACE TWICE.

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE CONTACT DECELERATED AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FRONT ROTORS AND BRAKES WERE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE TRAVELING AT 55 MPH, THE DRIVER VEERED OFF THE ROAD AND CRASHED INTO A DITCH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE HEAD INJURIES, A CONCUSSION, AND BRUISING THROUGHOUT HER BODY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 8/26/13 *CN THE CONSUMER STATED THE RIGHT FRONT TIRE, MAY HAVE BEEN A FACTOR, IN THE VEHICLE LEAVING THE ROAD. THE CONSUMER STATED ONLY THE SIDE CURTAIN AIR BAG DEPLOYED. UPDATED 09/04/13

FRONT BRAKES PULSATING SEVERELY AND STEERING WHEEL SHAKING 2-3 INCHES BACK AND FORTH WHEN APPLYING BRAKES... NOW IT HAPPENS AT ALL SPEEDS. *TR

THE 2011 HONDA ODYSSEY BRAKES FAILED WHEN APPLIED WHEN THE VAN WAS PLACED IN REVERSE. THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR ON APPLICATION OF THE BRAKES AND DID NOT RETURN BACK. AS THE PEDAL DID NOT RETURN BACK WAS UNABLE TO PUMP THE BRAKE TO BUILD ANY HYDRAULIC PRESSURE. THE VEHICLE WAS BROUGHT TO A HALT USING THE PARKING BRAKE. SUBSEQUENTLY THE BRAKES STARTED WORKING AGAIN. THE DEALERSHIP ON INSPECTION REPORTS A BRAKE MASTER CYLINDER FAILURE. HONDA WHEN CONTACTED DIRECTLY DOES NOT ACKNOWLEDGE ANY SUCH PRIOR INCIDENT REPORTS. HOWEVER AT LEAST TWO SUCH FAILURES HAVE BEEN REPORTED ON THE SAME MAKE, MODEL YEAR BY OTHER OWNERS ON HONDA OWNER FORUMS. I HUMBLY REQUEST THAT YOU INVESTIGATE THIS ISSUE BEFORE ANY FATALITIES OCCUR. HONDA IS UNWILLING TO ACKNOWLEDGE A SYSTEMIC FAILURE. *TR

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AT APPROXIMATELY 40 MPH, HE NOTICED A VIBRATION IN THE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE ROTORS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. *TR

SIR / MADAM: I BOUGHT A 2011 HONDA ODYSSEY TOURING ELITE, IN DECEMBER, 2010. IT HAS A DEFECTIVE FRONT BRAKE SYSTEM WHICH CAUSES THE FRONT ROTORS TO WARP AND THE BRAKE PADS TO GLAZE OVER FROM OVERHEATING; CAUSING ALL THESE COMPONENTS TO PREMATURELY WARE OUT. I BELIEVE ALL HONDA ODYSSEY'S HAVE THIS SAME PROBLEM. HONDA SAYS THE FRONT ROTORS ONLY HAVE A 12,000 MILE WARRANTY, SINCE IT IS A WEAR ITEM, I AM RESPONSIBLE FOR THE COST OF ALL REPAIRS. ON TWO (2) OCCASIONS, WHILE TRAVELING ON THE US INTERSTATE HIGHWAYS, DOWN STEEP MOUNTAINS IN COLORADO AND NORTH CAROLINA, THE STEERING WHEEL STARTED SHAKING 3 INCHES ' WHICH IS VERY FRIGHTENING ' SO MUCH SO, I STARTED LOOKING FOR THE 'RUNAWAY TRUCK RAMP'! THE VEHICLE CURRENTLY HAS APPROXIMATELY 46,000 MILES AND HAS HAD TWO (2) SETS OF FRONT ROTORS INSTALLED, THE CURRENT ROTORS HAVE BEEN TURNED AT LEAST THREE (3) TIMES, AND THREE (3) SETS OF FRONT BRAKE PADS. THE FRONT END CURRENTLY SHAKES WHEN THE BRAKES ARE APPLIED BECAUSE THE ROTORS ARE WARPED AGAIN BUT THE DEALER WANTS TO WAIT LONGER BEFORE TURNING THEM (THEY ARE ALMOST TO THE MINIMUM ROTOR THICKNESS). I HAVE DOCUMENTED THESE PROBLEMS BY EMAIL AND IN PERSON WITH THE LOCAL HONDA DEALER, HONDA MANUFACTURING AND HONDA USA. HONDA'S DISTRICT CUSTOMER SERVICE MANAGER DROVE THE VEHICLE AT 46,073 MILES AND ACKNOWLEDGED THE FRONT ROTORS WERE WARPED. HOWEVER, HONDA DENIES THERE IS A FRONT BRAKE PROBLEM. EVERY OTHER AUTOMOBILE I HAVE EVER OWNED HAS NOT REQUIRED BRAKE PADS BEFORE 50,000 PLUS MILES, NOR NEW ROTORS BEFORE 100,000 PLUS MILES. THERE ARE SEVERAL OTHER NON-SAFETY RELATED ISSUES WITH THIS VEHICLE. ANY AND ALL EMAILS AND SERVICE RECORDS ARE AVAILABLE FOR REVIEW. IF YOU WOULD LIKE TO DISCUSS THIS MATTER PLEASE DO NOT HESITATE TO CALL. *TR

WHEN USING BRAKES TO DECELERATE FROM SPEEDS OVER 45 MPH, THE STEERING WHEEL BEGINS TO VIBRATE AND SHAKE. AN INITIAL CALL TO THE DEALER SAID THAT DUE TO EXCESSIVE HEAT AND WEAR, THE ROTORS MAY BE WARPED AND WAS TOLD TO BRING IT IN TO GET ROTORS RESURFACED. I ASKED WHETHER THIS WAS COMMON AT ABOUT 16000 MILES. DEALER TOLD ME THAT SHOULDN'T BE THE CASE UNTIL AROUND 45,000-75,000 MILES. MY WIFE DRIVES THE VEHICLE UNDER "NORMAL" CONDITIONS (DRIVING KIDS TO SCHOOL, ETC.) AND DOES NOT BREAK EXCESSIVELY OR SUDDENLY. *TR

SHAKES WHEN BRAKING AT SPEEDS OVER 45 MPH, DRASTICALLY INCREASING 45-0 MPH STOPPING DISTANCE, ROTORS HAVE BEEN RESURFACED ONCE AND PADS REPLACED ALREADY AT APPROXIMATELY 13000 MILES. AT 25968 ROTORS NEED TO BE RESURFACED AGAIN, PADS ABOUT 50%, HONDA ADVISES THAT ROTORS WILL NEED TO BE RESURFACED ABOUT EVERY 12000-13000 MILES TO MAINTAIN SAFE DRIVING CONDITIONS. NO MOUNTAINOUS DRIVING, OR HARD BREAKING, NEVER HAD TO RESURFACE OR REPLACE ROTORS ON ANY OF MY EIGHT PREVIOUS VEHICLES, INCLUDING A MINI VAN. *TR