2020 HONDA ODYSSEY Complaints

FEDERAL SAFETY RECALL 23V-431 FAILED AFTER FOUR REPAIR ATTEMPTS - MULTIPLE SAFETY SYSTEMS NOW NON-FUNCTIONAL My Honda was subject to Federal Safety Recall 23V-431 (MOST Communication Cable causing backup camera failure). After FOUR repair attempts, the original defect persists AND multiple additional safety-critical systems are now failing. REPAIR HISTORY: August 7, 2023 (30,749 miles) - Honda San Carlos performed recall repair 23V-431. Dealer claimed issue resolved. October 5, 2024 - Original backup camera/infotainment failure returned. I documented with photo evidence but problem was intermittent. September 29, 2025 (48,038 miles) - Returned to Honda San Carlos. Same backup camera failure. Dealer attempted repair. November 18, 2025 (48,928 miles) - Returned to Honda San Carlos. Problem persists. Dealer claimed repair complete. December 20, 2025 - Returned to Honda San Carlos. Original problem PLUS multiple NEW safety system failures now appearing: Backup camera (original recall issue) - STILL FAILING Adaptive Cruise Control - ERROR Collision Mitigation System - ERROR Lane Keep Assist System - ERROR Auto High Beam System - ERROR Front camera - ERROR DEALER RESPONSE: Honda San Carlos now claims new failures are "unrelated" to recall 23V-431 and proposes $2,900 for front camera replacement. I declined as all failing systems communicate via the MOST network that was subject to the original recall. SAFETY CONCERN: I now have a vehicle with MULTIPLE non-functional federally-mandated and safety-critical systems due to what appears to be the same MOST communication defect that recall 23V-431 was supposed to fix. The recall remedy has demonstrably failed and the problem is worsening. Honda's recall remedy is inadequate and has resulted in cascading safety system failures. Vehicle is unsafe to operate with non-functional collision mitigation, lane keep assist, and camera systems.

The auto slide door latch will not disengage. The rear passenger door cannot be opened electronically OR manually.

The airbag deployed unexpectedly while driving without a collision. The vehicle became unsafe to operate, and I sustained an injury. This happened last night so nothing has been inspected yet.

Multi-Purpose camera has failed according to Honda dealership. No safety features work in the car. You pay for the car to have these features and then they fail after only 3 years? Have been dealing with this issue for almost 2 years now. Honda wants $1,800 for the new camera. This is a safety issue that Honda should be responsible for fixing. No adaptive cruise control, no lane keeping assist, no auto headlights, no collision mitigation, no blind spot alarms.

2020 Honda Odyssey EX LKAS, Collision Avoidance, Auto High Beam etc. warning lights to cycle continuously. Had my Honda mechanic check problem and Camera Monocular, forward facing camera causing issues and requires replacement. This is only a 5 year old vehicle with 60,000 miles on it! Honda and many used auto parts want upwards of $850 for camera and then as much as $1500 to replace. This is a serious safety issue. None of this vehicles Safety assist items work without this camera.

In December, out of the blue suddenly had rotating list of warning on dash panel (Lane Keeping Assist problem, Collision mitigation system, departure mitigation system problem, auto high-beam problem, Adaptive cruise control problem) plus Brake Warning system light is on constantly and brake hold not working. At first this was intermittent but now on constantly when starting and driving car. Only 55k miles on my Odyssey. Dealer said he had 3 of these in the last three months. Said it was Multi Purpose front camera failure. Cost over $1500. Since huge safety issue putting not only my family but other cars/people at risk, we are paying to repair, however we just found hundreds of people complaining about this same issue. This should be a Honda Recall. We did nothing wrong to cause this safety issue and this part should NOT fail in 5 years. I don't have the final invoice yet but I can upload later if required

The tailgate control module has been water damaged and needed to be replaced twice. My local Honda dealership was unable to correct the issue and stated that it is due to a water leak in the frame of the vehicle/tailgate. The dealership has identified the tailgate control module as the cause of the electrical issues causing the battery to die, and advanced safety features to malfunction. Warning lights came on for break system problem, lane departure mitigation system problem, and many other systems all caused by the tailgate control module being water damaged from a leak in the frame.

The front camera that regulates the adaptive cruise control failed. Now it does not allow for any of the safety features to work. I’ve gone on multiple Honda forums and a lot of people have the same issue.

Summary of the Problem: The power tailgate motor on my 2020 Honda Odyssey has failed multiple times, causing the liftgate to stop midway, refuse to open, or abruptly close on its own. This failure creates a safety risk because the tailgate can unexpectedly drop or close on adults or children standing underneath it. Detailed Description: The tailgate motor on my 2020 Honda Odyssey has stopped working correctly on three different occasions. I have taken the vehicle to the Honda dealership repeatedly and have paid hundreds of dollars for repairs, yet the problem keeps returning. The tailgate will randomly stop while opening, won't fully lift, or will close unexpectedly and forcefully. This is especially dangerous when loading children or cargo, as the tailgate can fall without warning. After researching online, I found many other 2020 Odyssey owners reporting the same tailgate motor failure, indicating that this is a widespread issue rather than normal wear. The repeated failure suggests a potential design or safety defect. I am requesting that NHTSA investigate this recurring malfunction as a potential safety issue and determine whether a recall or corrective action is necessary.

Dash has warning light showing "Power Tailgate Problem", and power tailgate will not function. The next day there was heavy rain, and the dash had a flickering warning showing the tailgate was open. This also caused the interior lights to flicker on and off as the tailgate open warning was flickering on and off. I returned the van to my home for fear that the tailgate would open automatically while driving down the road. I had the tailgate control module replaced on February 27, 2025 for this same issue, which was due to a tailgate seal leaking water onto the tailgate control module that shorted the module. This is now the second time within less than one year this same module has shorted out. This is a known issue with a class action lawsuit already filed against Honda that should result in a recall. The potential danger of the tailgate opening while driving makes this minivan not usable to transport my kids for fear of their safety.