2011 HONDA ODYSSEY Complaints

2011 HONDA ODYSSEY EX-L WITH 300 MILES ON IT, STUMBLES/HESITATES AT LOW SPEEDS (15-20 MPH) WHEN LIGHT THROTTLE APPLIED WITH TRANSMISSION IN "D" ON A SLIGHT INCLINE. HONDA DEALER IN BOONE, NC COULD NOT RESOLVE PROBLEM. ON 7-25-2011. OWNER DROVE CAR FROM DEALER AND PROBLEM HAPPENED THREE MORE TIMES. IMMEDIATELY RETURNED CAR TO DEALER BUT DEALER COULD NOT DUPLICATE PROBLEM BUT SAID THEY WOULD CONTACT HONDA FOR ADVICE. THIS PROBLEM HAS HAPPENED SIX TIMES SINCE NEW AND CAR HAS JUST 525 MILES ON IT AND GIVES DRIVER SENSATION THAT ENGINE HAS STALLED. *TR

BOUGHT A 2011 HONDA ODYSSEY TOURING ELITE IN 3/2011. NOW 4 MONTHS LATER I AM GETTING THE "BATTERY CHARGE LOW" WARNING. HAVE TAKEN THE CAR TO THE DEALERSHIP AND SPOKE TO THEM. THEY STATE IT'S NOT A PROBLEM AND I NEED TO DRIVE THE CAR MORE. IT IS CONCERNING THAT THE CAR SHUTS THE DOME LIGHTS OFF, EVEN THE DASH LIGHTS OFF AUTOMATICALLY. THIS IS A SUPPOSED SAFETY ITEM OF THE CAR THAT I AM TO IGNORE? I AM DEEPLY CONCERNED REGARDING THIS ISSUE. FIRST, HONDA IS NOT ACKNOWLEDGING THE SERIOUSNESS OF THIS -- "IGNORE IT. IT'S NOT A PROBLEM." SECOND, THIS ISSUE, I FEEL, IS POTENTIALLY PLACING MY FAMILY IN DANGER IF THE BATTERY CANNOT STAY CHARGED. FINALLY, THIS IS NOT AN INFREQUENT ISSUE AS EVIDENCED BY THE NUMBER OF POSTS/COMPLAINTS ON THE NHTSA WEBSITE AND OTHER FORUMS ON THE WEB (WWW.ODYCLUB.COM) YET HONDA CONTINUES NOT TO PUT OUT A TSB REGARDING THIS PROBLEM. THE COMPLAINTS CONTINUE AND NO ACTION IS BEING TAKEN BY HONDA TO FIX THE PROBLEM. THIS SEEMS REMINISCENT OF TOYOTA STATING THERE WASN'T AN ACCELERATOR PEDAL ISSUE. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT, AND IT SEEMS THE LOWLY CONSUMER IS NOT MAKING IT HAPPEN. *KB

BATT LO WARNING COMES ON FROM TIME TO TIME IN OUR 2011 HONDA ODYSSEY. I HAVE HAD THE VEHICLE AT THE DEALERS TWICE FOR THIS PROBLEM, ONE TIME FOR 2 DAYS WITH NOTHING MORE FROM THE SERVICE MANAGER "TO DRIVE THE CAR MORE TO KEEP THE BATTERY CHARGED UP" THIS IS NOT A FIX, IT IS ONLY A BAND AID. HONDA OF AMERICA SERVICE REP I TALKED WITH WAS A TOTAL WASTE OF TIME. I TOLD HIM THE WIFE IS WORRIED THAT IF IT IS REAL AND IGNORED SHE MAY BE LEFT STRANDED WHICH COULD BE A DANGER TO HER IN THESE TIMES. HONDA HAS SENT A "SERVICE NEWS ARTICLE" TO THEIR DEALERS ABOUT THIS PROBLEM BUT AGAIN THEIR COMMENT TO FIX THE PROBLEM IS TO CHARGE THE BATTERY AND MOMENTARILY DISCONNECT THE BATTERY SENSOR FOR 10 SEC, AND AGAIN THIS WAS DONE TO OUR VEHICLE AND WAS ONLY A SHORT TERM FIX., WITHIN DAYS IT WAS DOING IT AGAIN. HONDA NEEDS TO STEP UP TO THE PLATE AND GET THIS GENERIC PROBLEM FIXED. *TT

2011 HONDA ODYSSEY EL. ON THE INFORMATIONAL DISPLAY THE BATTERY CHARGE LOW WARNING LIGHT HAS COME ON FOR THE SECOND TIME IN APPROXIMATELY 45 DAYS. THE FIRST TIME I TOOK IT TO THE DEALER WHO RESET THE SENSOR. HE TOLD ME THAT WHEN IT HAPPENS AGAIN TO DO THE SAME THING. IT BOTHERS ME THAT I HAVE TO DISABLE A SAFETY FEATURE FOR THIS VEHICLE IN ORDER TO USE IT IN THE MANNER THAT IT WAS INTENDED. I AM CONCERNED THAT MY WIFE WILL BE LEFT STRANDED WITH A DEAD BATTERY. *TR

2011 HONDA ODYSSEY. CONSUMER STATES PROBLEM WITH REAR SEAT BELT *TGW THE CONSUMER STATED THE REAR SEAT HAD A MIDDLE SEAT WHICH FOLDED DOWN INTO A CONSOLE. THE SET BELT FOR THE MIDDLE WAS ATTACHED TO THE CEILING ABOVE IN LIEU OF THE SEAT ITSELF. THE OTHER TWO BACK SEATS RECLINED AND THEREFORE, THE SEAT BELT HUNG IN THE GENERAL AREA WHERE ONES HAND WOULD BE WHILE RECLINING. WHILE DRIVING, THE CONSUMERS CHILDREN WERE RECLINING, NAPPING AND PLAYING IN THE BACK SEAT, WHEN ALL OF A SUDDEN, ONE OF THE CHILDREN BEGAN YELLING. THE CONSUMER LOOKED BACKED AND DISCOVERED THE OTHER CHILD HAD MANAGED TO WRAP THE SEAT BELT AROUND HER NECK SEVERAL TIMES. IT TOOK THE CONSUMERS HUSBAND OVER FIVE MINUTES TO UNWRAP THE SEAT BELT FROM AROUND HER NECK. THE CONSUMERS DAUGHTER RECEIVED BRUISES AND RED MARKS AROUND HER NECK. (THE VEHICLE BELONGED TO THE CONSUMERS MOTHER-IN-LAW)

THIS LITTLE YELLOW ALARM MESSAGE FLASHES ON THE DASHBOARD: "BATTERY CHARGE LOW - SWITCH OFF ALL LIGHTS AND ELECTRICAL DEVICES" AND THEN IT SHUTS EVERYTHING OFF...OVERHEAD LIGHTS, DASH LIGHTS - THINGS LIKE THAT. THAT LIGHT CAN BE ON AND WE CAN DRIVE CLEAR TO TACOMA BEFORE IT GOES OFF. WE CAN HAVE JUST RETURNED HOME AFTER A TRIP TO MONROE (ALMOST 100 MILES) AND WE WILL GET THAT MESSAGE AND - AGAIN - IT WILL SHUT EVERYTHING OFF. THE CAR HAS NOT SHUT DOWN WHILE WE ARE TRAVELING DOWN THE ROAD - BUT IT IS FRIGHTENING TO SEE THAT MESSAGE WHEN WE ARE DRIVING DOWN THE FREEWAY. I CAN GO BY THE CAR WHEN IT IS IN THE GARAGE AND SHUT OFF AND ALL OF A SUDDEN, I WILL HEAR THE BEEPING AND THEN I WILL SEE THE ALARM MESSAGE FLASHING IN THE CAR. THE CAR IS OFF! NO ONE TOUCHED THE CAR - BUT IT STARTS FLASHING! THEY KEEP TELLING US WE NEED TO DRIVE THE CAR MORE....BUT COME ON - IT IS 95 MILES TO MONROE! *TR

2011 HONDA ODYSSEY. CONSUMER STATES PROBLEM WITH VEHICLE WINDSHIELD WIPERS *TGW THE CONSUMER STATED ONE OF THE WIPERS SCRATCHED THE WINDSHIELD. THE CONSUMER RECEIVED A RECALL REGARDING THE WINDSHIELD WIPERS. HOWEVER, THE DEALER STATED IT WOULD COST $240. TO REPLACE THE WINDSHIELD. THE CONSUMER STATED THERE SHOULD BE NO CHARGE, TO REPLACE THE WINDSHIELD. *JB

BATTERY LOW INDICATOR LIGHT COMES ON NO MATTER HOW MUCH WE DRIVE THE VEHICLE. *TR

SINCE TAKING DELIVERY OF MY 2011 HONDA ODYSSEY IT HAS HAD A FAULTY BATTERY SENSOR, THIS IS A KNOWN ISSUE THAT IS NOT BEING ADDRESSED. THE SENSOR FALSELY REPORTS THAT THE BATTERY IS LOW AND DISABLES SOME OF THE ONBOARD EQUIPMENT INCLUDING INTERIOR LIGHTS AND PATHWAY LIGHTS LEAVING CAR IN THE DARK. *TR

I HAD BROUGHT MY 2011 HONDA ODYSSEY IN FOR SERVICE ON 05/13/11 AT 10:08 AM BECAUSE OF A "LOW BATTERY WARNING LIGHT" THAT COMES ON WHENEVER ANY DOOR IS OPEN. I HAD PURCHASED THIS VEHICLE ON 03/14/2011 FROM STOCKTON HONDA. THE VIN IS [XXX]. MY VAN IS LESS THAN 3 MONTHS OLD WITH LESS THAN 3,000 MILES. THE ?LOW BATTERY WARNING LIGHT? SHOULD NOT COME ON BECAUSE THIS IS A BRAND NEW VEHICLE. WHEN THE ?LOW BATTERY WARNING LIGHT? COMES ON, ALL THE INTERIOR LIGHTS TURN OFF AUTOMATICALLY. THIS IS A VERY DANGEROUS SITUATION, ESPECIALLY WHEN I COME HOME IN THE EVENING AND MY CHILDREN CANNOT SEE WHERE THEY ARE WALKING TO GET OUT OF THE VAN. EVERY NIGHT WHEN I COME HOME WITH MY CHILDREN, I HAVE TO GO INSIDE MY HOME FIRST TO GET A FLASH LIGHT IN ORDER TO PROVIDE LIGHTING FOR MY CHILDREN TO SEE WHERE THEY ARE WALKING TO HELP GUIDE THEM OUT OF THE VAN SAFELY. I HAD CALLED AMERICAN HONDA TO FILE A COMPLAINT REGARDING THIS ISSUE AND SO FAR, I HAD BEEN GIVEN THE RUN AROUND. HONDA IS REFUSING TO ACKNOWLEDGE THAT THIS IS A SAFETY ISSUE AND REFUSED TO FIX THE ISSUES. I HAD RESEARCH ON SEVERAL ONLINE HONDA FORUMS AND FOUND THAT I AM NOT THE ONLY 2011 HONDA ODYSSEY OWNER THAT IS HAVING THIS PROBLEM. AMERICAN HONDA HAD FINALLY ACKNOWLEDGE THAT THE BATTERY SENSOR IS TOO SENSITIVE AND I WAS TOLD BY [XXX] THAT SHE IS TRYING TO SEND OUT AN UPDATE BATTERY SENSOR TO SERRAMONTE HONDA TO REPAIR MY VAN BY 05/31/2011. AS OF 06/03/2011, [XXX] HAD FAILED TO SEND OUT ANY PART AND JUST KEEP PUTTING ME OFF AND GIVING ME THE RUN AROUND. WHY IS IT SO HARD FOR HONDA TO ADMIT THAT THEY HAD MADE A MISTAKE AND JUST TAKE RESPONSIBILITY AND ACCOUNTABILITY FOR THEIR PRODUCTS? CALIFORNIA LEMON LAW STATES THAT IF THE MANUFACTURER HAD FAILED TO REPAIR THE ISSUES AFTER REASONABLE AMOUNT OF ATTEMPTS, THEN THE MANUFACTURER IS REQUIRE TO REFUNDING THE PURCHASE PRICE OR REPLACING THE VEHICLE. THANK YOU FOR YOUR TIME AND ATTENTION TO HELP RECTIFY THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR