2010 HONDA ODYSSEY Complaints

IN THE END OF AUGUST THE POWER WINDOWS STOPPED WORKING IN OUR ODYSSEY. WHEN I DROPPED THE CAR OFF AT THE DEALER TO FIX THE WINDOWS, THE ALARM SYSTEM DID NOT RECOGNIZE THE KEYS AND WENT OFF EVERY TIME THE DEALER TRIED TO OPEN THE DOOR. I BROUGHT IN MY WIFE'S SET OF KEYS TO SEE IF THAT WOULD RESOLVE THE ISSUE BUT IT DID NOT. THE CAR NO LONGER RECOGNIZES EITHER KEY OR KEY FOB AND TRIGGERS THE ALARM WHENEVER I UNLOCK AND OPEN THE DOORS. ADDITIONALLY, THE UNLOCK BUTTON ON THE KEY FOB SOMEHOW CAUSED MY WINDOWS TO GO DOWN SO THEY ARE STUCK DOWN AND NO BUTTONS, DOOR LOCKS, WINDOWS, POWER SLIDING DOORS, OR REAR TAILGATE LIFT WORK. HONDA DOES NOT KNOW WHAT THE PROBLEM IS AND HAS BEEN RESISTANT TO HELP FIX THE CA DESPITE IT STILL BEING UNDER WARRANTY. *TR

I HAVE A 2010 HONDA ODYSSEY WITH 15,000 MILES ON IT. IN AUGUST OF 2011 I NOTICED THAT IT WAS EASILY DRIFTING TO THE RIGHT AND SO HAD IT REALIGNED AT A LOCAL HONDA DEALER. THIS DID NOT SOLVE THE DRIFTING PROBLEM. SO I TOOK IT BACK TO THE DEALER WHO ROTATED THE FRONT TIRES AND ALSO CHECKED FOR TIRE PRESSURE AND WEAR. ROAD CROWN ALSO HAS NOTHING TO DO WITH IT SINCE THE DRIFT IS NOTICEABLE EVEN ON FLAT SURFACES SUCH AS PARKING LOTS. SINCE THEN I HAVE TAKEN THE VAN IN THREE MORE TIMES TO THE SAME DEALER WHO INSISTS THAT EVERYTHING IS WITHIN FACTORY SPECIFICATIONS. I HAVE ALSO TAKEN IT TO ANOTHER HONDA DEALER WHO CHECKED THE ALIGNMENT AND ROTATED THE TIRES FRONT TO BACK. THE PROBLEM STILL PERSISTS AND I AM VERY CONCERNED ABOUT SAFETY AND THE IMMENSE DRIVER FATIGUE CAUSED FROM HAVING TO CONSTANTLY CORRECT THE STEERING TO PREVENT THE VAN FROM DRIFTING OFF INTO THE NEXT LANE. *JS

TL* THE CONTACT OWNS A 2010 HONDA ODYESSY. THE CONTACT WAS DRIVING BETWEEN 40 AND 65 MPH WHEN THE STEERING WHEEL STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE DEALER STATED THAT THE ROTORS NEEDED TO BE REPLACED. THE CLARIFICATION AS TO WHICH ROTOR NEEDED TO BE REPLACED WAS UNKNOWN. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,849 AND THE CURRENT MILEAGE WAS 50,000.

THIS IS AN ON-GOING SAFETY ISSUE AND POSSIBLE EQUIPMENT DEFECT INVOLVING THE CHECK ROD MECHANISM ON THE FRONT DOORS OF THE VEHICLE. THE CHECK RODS DO NOT PROVIDE ADEQUATE RESISTANCE TO KEEP THE DOOR OPEN. WHEN THE VEHICLE IS PARKED AND THE FRONT DOOR IS IN THE FULLY OPENED POSITION, THE DOOR IS PRONE TO SWING SHUT. THIS OCCURS IN A VARIETY OF SITUATIONS: ON A LEVEL SURFACE, IF THE DOOR IS PUSHED OPEN, THE DOOR WILL SOMETIMES SWING BACK ON THE OCCUPANT; THE FULLY OPENED DOOR WILL ALSO SWING SHUT WHEN THE VEHICLE IS ON EVEN A SLIGHT INCLINE OR IS BLOWN BY A GUST OF WIND. THE CHECK RODS DO NOT PROVIDE ADEQUATE RESISTANCE TO KEEP THE DOOR IN THE OPEN POSITION WHEN FULLY EXTENDED. THESE ARE VERY HEAVY DOORS AND COULD CAUSE SERIOUS INJURY. MY WIFE AND I HAVE BOTH EXPERIENCED NUMEROUS INSTANCES IN WHICH THE DOOR HAS STARTED SWINGING SHUT IN EACH OF THESE SITUATIONS. I DISCUSSED THIS CONCERN WITH THE SERVICE MANAGER AT MY LOCAL HONDA DEALERSHIP AND I REPORTED THIS PROBLEM TO AMERICAN HONDA (CASE # [XXX]). I COMPARED THE FRONT DOOR CHECK ROD MECHANISM IN THE 2012 HONDA ODYSSEY ON THE DEALER?S LOT. THE CHECK ROD ON THE 2012 ODYSSEY FUNCTIONED PROPERLY, CREATING AN APPROPRIATE LEVEL OF RESISTANCE WHEN THE DOOR WAS FULLY EXTENDED. THE SERVICE MANAGER ORDERED A SET OF 2012 ODYSSEY CHECK RODS, WITH THE HOPE THEY COULD BE INSTALLED ON MY 2010 ODYSSEY. UNFORTUNATELY, THE 2012 RODS DID NOT MATCH AND COULD NOT BE INSTALLED ON MY VEHICLE. AMERICAN HONDA HAS DECLINED TO TAKE ANY REMEDIAL ACTION. I STRONGLY SUSPECT THAT THE DEFECT IN THE CHECK ROD USED IN THE 2010 ODYSSEY MODEL LED TO A REDESIGN OF THE CHECK ROD MECHANISM FOR SUBSEQUENT VEHICLE YEARS. I RESPECTFULLY REQUEST THAT YOUR OFFICE CHECK INTO THIS MATTER AND ADDRESS THE DEFECT IN THE 2010 ODYSSEY CHECK ROD. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

BRAKES ARE SOFT. DOES NOT STOP AT DESIRED DISTANCE. ROTORS WERE RESURFACED BY HONDA DEALER BUT PROBLEM CAME BACK IN 3000 MILES AGAIN. *TT

I BOUGHT THIS CAR FROM COURTESY PALM HABOR HONDA IN 2010. AT 25000 MILES THIS CAR DIED OUT COMPLETELY ON ME. NOT A SINGLE THING WORKING INCLUDING LIGHTS ON DASHBOARD. CAR WAS TOWED TO NALLEY HONDA, BRUNSWICK GA AND WHILE IT WAS FIXED I WAS INFM THAT THE CAR HAD BAD FUSE. THE SAME WAS REPORTED TO AMERICAN HONDA PRIOR TO TOWING. AMERICAN HONDA HAS NOT TAKEN THIS MATTER SERIOUSLY SAYING IF THIS HAPPENS AGAIN PLEASE CALL US BACK AGAIN. WHAT IF THIS HAPPENS WHILE I AM ON ROAD WITH MY FAMILY. PRIOR TO THIS CAR I HAD ANOTHER 2010 HONDA ODYSSEY WHICH HAD SAME ISSUES AND WITH PRESSURE I HAD TO ASK COURTESY PALM HABOR HONDA TO REPLACE ME WITH NEW ONE WHICH THEY DID. THIS IS SOMETHING SERIOUS WHICH AMERICAN HONDA DIDN'T BELIEVE TO ADDRESS AND JUST WALKED AWAY. PREVIOUS VIN I HAD WAS [XXX]. WHO IS GOING TO BE RESPONSIBLE IF THE SAME THING HAPPENS AFTER THE MFG WARRANTY IS OVER FROM AMERICAN HONDA. I HAVE ADDRESSED THE ISSUE TO THE DEALER I BOUGHT FROM BUT THEY TOO HAVE RESPONDED WELL TO THE ISSUE AND LEFT ME SAYING NALLEY HONDA WILL TAKE CARE OF THE ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

VEHICLE PULLS RIGHT AND/OR LEFT DEPENDING ON WHICH WAY YOU TURN INTO A CURVE, ESPECIALLY WHEN ROUNDING CURVES AT HIGH SPEEDS ON THE FREEWAY/HIGHWAY. IT HAS REQUIRED MULTIPLE WHEEL ALIGNMENTS WHICH REALLY DON'T HELP. NOW IT HAS ISSUES WITH STEERING WHEN AT SLOW SPEEDS, PARTICULARLY IN PARKING LOTS AND/OR GOING IN/OUT OF DRIVEWAYS, MAKING LOUD CLUNKING NOISES.I RECEIVED NOTICES REGARDING UPDATES FOR WHICH I TOOK THE VEHICLE INTO THE DEALER TO COMPLETE. THIS DID NOT HELP WITH THE STEERING ISSUES. WHEN DRIVING LONG DISTANCES IT WILL CAUSE ARM FATIGUE DUE TO FIGHTING TO KEEP THE VEHICLE IN THE CORRECT LANE. I ALMOST HAD A HEAD ON COLLISION ON HIGHWAY 95 ( 2 LANE HWY) IN NEVADA DUE TO THE CONSTANT PULLING AND FLOATING. I'VE BEEN TOLD IT HAS TO DO WITH THE ROAD CONDITIONS, MY DRIVING, ETC. NONE OF THIS IS TRUE. THE LAST TIME I TOOK THE VAN IN, IT CHANGED LANES INTO THE LEFT TURN LANE JUST BY LETTING GO OF THE STEERING WHEEL. I WAS PREVIOUSLY TOLD THAT DUE TO THE NATURAL CURVE OF A STREET, THE CENTER BEING HIGHER, THAT ANY VEHICLE WILL FLOAT SLIGHTLY TO THE RIGHT IF IN THE CENTER LANE (MIDDLE OF THE ROAD). IF THIS IS TRUE THEN I WOULD LIKE TO KNOW WHY MY VEHICLE WENT LEFT. IS HONDA WAITING FOR A SERIOUS ACCIDENT BEFORE THEY DEAL WITH THIS ISSUE? I AM NOT EXACTLY SURE OF THE INITIAL DATE AND MILEAGE WHEN I FIRST TOOK THIS VEHICLE IN FOR THE STEERING ISSUES, I ONLY KNOW IT WAS VERY NEW (WITHIN 2 -3 MOS. OLD). ON SUBSEQUENT VISITS THE DEALER WAS "UNABLE TO DUPLICATE THE PROBLEM". THIS SEEMS TO BE THEIR STANDARD LINE. I HAVE MY MAINTENANCE, INCLUDING TIRE ROTATIONS, DONE ON A REGULAR BASIS. *TR

AT LOW SPEEDS FROM 20-35 MILES PER HOUR, THE VEHICLE ABS CAUSES BRAKING TO FAIL TO HALT THE VEHICLE IN THE ANTICIPATED DISTANCE OF OTHER CARS. IT TAKES 3.5 CAR LENGTHS AT 18-20 MPH, WHICH CAN LEAD TO REAR END COLLISION WITH THE VEHICLE IN FRONT OF YOU. YOU ARE FORCED TO KEEP DOUBLE THE NORMAL NUMBER OF CAR LENGTHS BEHIND THE VEHICLE IN FRONT OF YOU. AND YOUR FRONT WHEELS START SORT OF 'HOPPING' CAUSING PARTIAL LOSS OF TRACTION, DURING THE ABS CYCLE THAT PROBABLY SHOULDN'T BE ENGAGING. I HAD THE SAME EXPERIENCE WITH MY PRIOR 2007 HONDA ACCORD HYBRID, ONLY WORSENED BY THE VARIOUS HYBRID COMPONENTS KICKING IN AND OUT, INCLUDING THE REGEN BRAKING, AND THE ENGINE CUTOFF, AS WELL AS THE ABS AND THE TRANSMISSION DOWNSHIFTING. I HAD TWO MINOR REAR END FRONT END ACCIDENTS BUT FREQUENTLY FOUND MYSELF SKIDDING INTO INTERSECTIONS. BOTH VEHICLES ALSO SUFFERED FROM DIFFICULTY REGULATING SPEED WITHOUT USING THE BRAKES, AND VERY SENSITIVE SPEED BRAKING. NONETHELESS, I THINK THE ABS, SUSPENSION AND THE BRAKING ARE COMBINING TO CAUSE THE VEHICLE TO PARTLY LOSE TRACTION AND LEADS TO EXTENDED BRAKING DISTANCES AT LOW SPEED. I HAVE NOT ONLY REPEATEDLY WRITTEN AND CALLED HONDA ABOUT THIS PARTICULAR PROBLEM, I'VE EVEN THREATENED TO TERMINATE MY LEASE AGREEMENT OVER IT. HONDA'S ONLY RESPONSE TO MY CALLS AND LETTERS SINCE 2008 IS THAT 'THERE IS NO OUTSTANDING RECALL REGARDING THE CONDITION YOU ARE REPORTING', TO WHICH MY COMMENT: "THERE DARN WELL SHOULD BE!" FALLS ON VERY DEAF CORPORATE EARS. *TR

CAR WENT ON FIRE AND WAS TOTAL LOSS. WAITING FOR INVESTIGATION TO BE COMPLETED. *TR

WHEN APPROACHING A 4 WAY INTERSECTION. I WAS DECELERATING WHEN THE ENGINE/TRANSMISSION/BRAKES SEEMED TO LOCK CAUSING THE VEHICLE TO COME TO A VERY ABRUPT STOP. SINCE THIS TIME THE VEHICLE HAS EXHIBITED AN ISSUE (3 TIMES) UNDER ACCELERATION WHERE THE ENGINE WILL REV AND SLAM INTO THE NEXT GEAR. WE ALSO ARE HAVING AN ISSUE WITH VIBRATION WHEN DRIVING THE VEHICLE. IT IS MOST SIGNIFICANT BETWEEN 50-60 MPH. *TR