2012 HONDA ODYSSEY Complaints

SEAT HEAD RESTRAINT CAUSES NECK STRAIN AND REQUIRES VISITS TO DOCTOR OR CHIROPRACTOR. *TR

WE PURCHASED A 2012 HONDA ODYSSEY ON FEBRUARY 18, 2012 FROM SPREEN HONDA. WE RECEIVE 3 FREE OIL CHANGES AND TIRE ROTATIONS. THE FIRST OIL CHANGE DID NOT INCLUDE A TIRE ROTATION, BUT THE SERVICE DEPARTMENT STATED THAT THE BRAKES WERE IN GREAT SHAPE. THE 2ND OIL CHANGE INCLUDED A TIRE ROTATION. THIS WAS APPROX. IN JUNE OF 2012. AFTER THE TIRE ROTATION, WE EXPERIENCED SOME SHAKING AT HIGHER SPEEDS WHEN WE APPLIED THE BRAKES. TOOK THE VEHICLE BACK TO SPREEN HONDA AND JIM, THE SERVICE MANAGER STATED THE ROTORS WERE WARPED AND IT WAS FROM 'THE HEAT'. HE RESURFACED THEM FOR FREE UNDER THE WARRANTY. IN JUNE OF 2013, WE HAD BOTH FRONT AND REAR BRAKES REPLACED. THE ROTORS WERE RESURFACED AS PART OF THE BRAKE INSTALLATION. WE REPLACED ALL FOUR TIRES IN MARCH OF 2014. THIS WAS THE 2ND SET OF NEW TIRES FOR THIS VAN. AN OIL CHANGE AND TIRE ROTATION WAS DONE BY FIRESTONE ON 5/3/2014. WE EXPERIENCED SHAKING WHEN APPLYING BRAKES, ESPECIALLY DOWN HILL. RETURNED VEHICLE TO FIRESTONE AND TALKED TO THE MANAGER. HE DID A BRAKE INSPECTION AND STATED THE ROTORS WERE WARPED AND THEY DIDN'T HAVE ENOUGH SURFACE ON THEM TO RESURFACE SO THEY WOULD NEED TO BE REPLACED. LOOKED OVER MY RECORDS FOR THE TOYOTA CAMRY I TRADED IN TO SEE THAT THERE WAS NOT A HISTORY OF MISUSE OF BRAKES AND THE ROTORS WERE REPLACED AFTER FIVE YEARS. CALLED HONDA AND SPOKE TO THEIR RECALL DEPARTMENT WHO TOLD ME THERE WERE NO RECALLS. RECEIVED ANOTHER CALL FROM HONDA WHO TOLD ME THERE WAS NOTHING HE CAN DO AND NOTED THE ACCOUNT. TOLD HIM THAT I AM LOOKING FURTHER INTO THIS MATTER AND WILL TAKE IT FROM THERE. CALLED THE SERVICE MANAGER AT SPREEN HONDA AND HAVE YET TO RECEIVE A CALL BACK REGARDING THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

STEERING WHEEL VIBRATES SEVERELY WHEN BRAKES ARE APPLIED AT HIGHWAY SPEEDS. THE BRAKES WERE HOT DUE TO STEEP DESCENTS WHILE MOUNTAIN DRIVING. STEERING WAS SERIOUSLY IMPAIRED DUE TO EXTREME SHIMMYING EFFECTING THE ENTIRE FRONT END. BRAKING WAS NEARLY IMPOSSIBLE. *TR

I LEASE A HONDA ODYSSEY YEAR 2012. I LIVE IN SOUTH FLORIDA, AND DURING THE SUMMER IT RAINS DAILY HERE. ALREADY IN TWO DIFFERENT INSTANCES WHEN DRIVING THROUGH A SHALLOW PUDDLE OF WATER THE CAR'S BATTERY INDICATOR LIGHTED ON AND THE STEERING WHEEL LOCKED MAKING IT IMPOSSIBLE TO TURN. I TOOK THE CAR TO THE DEALERSHIP- AUTONATION HONDA HOLLYWOOD, 1450 NORTH STATE RD 7, HOLLYWOOD, FL 33021- SERVICE DEPARTMENT AS SOON AS THIS HAPPENED IN THE SUMMER OF 2013. THEY TOLD ME IT WAS PROBABLY BECAUSE THE BELT WAS GETTING WET, AND TO AVOID GOING THROUGH PUDDLES OF WATER, WHICH IS IMPOSSIBLE IN THIS REGION! I SPOKE TO THE SUPERVISOR AND HE TOLD ME THEY RECEIVED MANY REPORTS ABOUT THE PROBLEM, BUT HEADQUARTERS HAD NOT ISSUED ANY RECALL. SO, HE COULDN'T PROVIDE ANY SOLUTION. THE SECOND TIME THIS HAPPENED, I WAS DRIVING WITH MY 6 AND 4 YEAR OLD IN THE CAR, AND I ALMOST HAD A HEAD ON COLLISION WITH ANOTHER CAR BECAUSE I COULD NOT COMPLETE MY TURN. I WAS YESTERDAY AT THE DEALERSHIP SERVICE DEPARTMENT FOR MY CAR'S SERVICE AGAIN, AND I MENTIONED IT TO THE SUPERVISOR AGAIN. HE SAID HE HEARD THIS SEVERAL TIMES, BUT HE COULD NOT PROVIDE ANY SOLUTION. WITH THE RAIN SEASON APPROACHING, IT IS A MATTER OF TIME FOR ME OR ANOTHER DRIVER TO HAVE AN ACCIDENT. THIS IS A FAMILY CAR, AND MOST OF THE TIMES USED TO TRANSPORT LITTLE CHILDREN. *TR

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT A CHILD SOMEHOW WAS ALE TO WRAP THE MIDDLE REAR SEAT BELT AROUND HER NECK. THE CONTACT HAD TO CUT THE SEAT BELT FROM THE CHILD'S NECK BECAUSE IT DID NOT HAVE A TRADITIONAL RELEASE BUTTON. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SEAT BELT WAS FUNCTIONING NORMALLY. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

HEADLIGHTS ARE AIMED TOO LOW, DEALERSHIP IS CHARGING ME $85 DOLLARS TO HAVE IT ADJUSTED AS THEY SAID IT IS NOT COVERED BY WARRANTY, VEHICLE WAS LEASED AS NEW; ADJUSTED IT MYSELF BUT IT IS AT THE HIGHEST SETTING AND STILL TOO LOW, ADDED FACTORY FOG LAMPS BUT DID NOT REALLY HELP WITH FORWARD ILLUMINATION, LIGHTS ARE OVERRUN BY VEHICLE ON HIGHWAYS GOING 65-70 MPH. VEHICLE IS STILL UNDER WARRANTY , BUT I'M WAITING FOR HONDA TO RECALL AND REPLACE THESE POORLY DESIGNED HEADLAMPS. I DO A LOT OF NIGHT DRIVING AS I WORK NIGHTS, I WAS NOT ABLE TO CATCH THIS ON THE TEST DRIVE, AS TEST DRIVES ARE USUALLY DONE IN BROAD DAYLIGHT. *JS

FRONT DISC ROTORS AND BRAKE PADS CAUSE EXTREME SHAKING OF VEHICLE THAT THE DRIVER CAN DETECT THROUGH THE STEERING WHEEL. FIRST DETECTED IN ~EARLY 2013 AT LOW MILES (~20000-25000). TOOK TO DEALER AND THEY INSTRUCTED WE HAD WARPED ROTORS. THEY REFINISHED FOR FREE, BUT I SUSPECTED THAT THE ROTORS MUST BE BAD QUALITY AND ASKED TO REPLACE. THEY DID NOT AND SAID THE REFINISHING SHOULD WORK. IT TEMPORARILY WORKED (NOW AT ~38000 MILES AND STARTED SHAKING AGAIN AT ~30-35K). I HAVE DECIDED TO REPLACE WITH UPGRADED ROTORS AND PADS MYSELF AND NOT WORRY ABOUT LOW QUALITY ROTORS FROM HONDA (VERY DISAPPOINTED IN THIS PROBLEM GIVEN WE LOVED OUR OLDER 2008 MODEL AND THEY DIDN'T FIX PROPERLY, BUT OVERALL VERY HAPPY WITH VEHICLE). NOTICE SEVERAL COMPLAINTS ALL READY POSTED AND KNOW OTHERS THAT HAVE HAD BRAKE ISSUES WITH ODYSSEY THROUGH CHAT BOARDS. DON'T KNOW WHY HONDA IGNORES THE ISSUE WHEN ITS OBVIOUS THE ROTORS ARE POOR QUALITY. *TR

I WAS TURNING RIGHT INTO A PARKING SPACE WITH FOOT ON BRAKE (THERE WAS NO NEED FOR ACCELERATION TO GET INTO THE PARKING SPOT)- WHEN SUDDENLY THE CAR SPED UP REALLY FAST ON ITS OWN (LIKE THE GAS PEDAL WAS BEING APPLIED- ONLY MY FOOT WAS ON THE BRAKE THE ENTIRE TIME). THE CAR WENT CRASHING INTO THE MEDIAN- CATCHING THE UNDERCARRIAGE CAUSING IT TO STOP. I IMMEDIATELY PUT THE CAR INTO PARK. THE FORCE AND SPEED IN WHICH IT REACHED IN SUCH A SHORT DISTANCE WAS STARTLING AND SCARY FOR EVERYONE IN THE CAR. IT WAS AS THOUGH I HAD NO CONTROL OF THE CAR! *TR

VEHICLE SHUDDERED WHILE BRAKING AT 30-70 MPH ESPECIALLY WHEN GOING DOWNHILL, ALSO CAUSING STEERING WHEEL TO SHAKE BACK AND FORTH. TOOK VEHICLE TO THE DEALER TODAY AND THEY FOUND WARPED ROTORS WHICH SEEMS UNUSUAL IN THIS LOW MILEAGE VEHICLE. THE DEALER RESURFACED THE ROTORS AND RE-INSTALLED WITH NEW BRAKE PADS AT NO CHARGE. *TR

AT HIGHWAY SPEEDS WHILE APPLYING THE BRAKES THE CAR HAS EXTREMELY BAD VIBRATION AND THE CAR HAS TROUBLE SLOWING DOWN. I FIRST NOTICED THIS WAS OCCURRING AT ABOUT 22000 MILES. WHEN THE BRAKES GOT WARM AND WHILE GOING HIGHWAY SPEEDS OR DRIVING DOWN HILL THE CAR WOULD VIBRATE SO BAD IT SHAKES THE STEERING WHEEL AND MY ARMS. I TOOK IT TO THE DEALER AND THEY SAID THE BREAKS WERE WARPED, BUT THAT IT WAS OK TO DRIVE. I DROVE THE CAR A LITTLE MORE BUT TOOK IT BACK TO THE DEALER TO LOOK AT AGAIN BECAUSE IT JUST DOESN'T FEEL SAFE. THEY RECOMMENDED NEW BRAKES AND ROTORS, THE BREAKS WERE ONLY HALF WAY WORN. AS WITH THE TIME BEFORE THEY SAID IT WAS MY DRIVING, BUT I DON'T DRIVE BAD, AND I WOULD HAVE TO PAY FOR IT. IF THIS WAS NORMAL WEAR I WOULD PAY, BUT I FEEL LIKE THIS IS A DEFECT AND NEEDS TO BE LOOKED INTO FURTHER. HONDA NEEDS TO CORRECT THIS DEFECT. *TR