2020 HONDA ODYSSEY Complaints

View complaints related to 2020 HONDA ODYSSEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 450 complaints submitted for the 2020 HONDA ODYSSEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 HONDA ODYSSEY
    - cottondale, AL

    I went to the dealership today for my recall on the backup camera where my screen goes black in reverse. I also told me my dash lights had come on and could like lane keeping assistance, adaptive cruise control and blind spot warning. Dealership then tells me it is a faulty internal camera in the windshield and wants to charge me $2K. Is this not a recall since it happens to a significant amount of honda odysseys and pilots? Please make this a recall as it is not safe to drive my van anymore and should be apart of the recall I took it in for.

    Source: NHTSA WEB SITE
  • 2020 HONDA ODYSSEY
    - Glastonbury, CT

    The engine auto idle system failed at a stoplight. The auto-idle engaged, but when I took my foot off the brake, the engine did not restart. It completely shut down, putting my car in park in a busy intersection. The engine light and an error message flashed briefly but disappeared. I was able to restart the car and drive, however, only after waving several other cars to pass by me. I've noticed recently the restart function lagging, and if I put my foot on the gas too soon, the car lurching and jerking forward (indicating the engine isn't restarting quickly or properly). I recently had a full routine service on the vehicle, indicating battery life is good. No other issues appeared such as overheating.

    Source: NHTSA WEB SITE
  • 2020 HONDA ODYSSEY
    - Tracy, MN

    Error U3000-49 Multipurpose camera failure...Adaptive Cruise Control, Lane Assist, etc. do not function. I cannot even get a basic cruise control to function! Honda wants $2000+ to fix this problem that has become a common problem with 2020 Honda Odysseys. Please push for a recall!

    Source: NHTSA WEB SITE
  • 2020 HONDA ODYSSEY
    - Meridianville , AL

    Multipurpose camera internal failure disabling my all my safety features in ADAS.

    Source: NHTSA WEB SITE
  • 2020 HONDA ODYSSEY
    - Milton, GA

    Camera failed after 65,000 miles and is a known problem out there with thousands of these requiring a $2000 dealer replacement.

    Source: NHTSA WEB SITE
  • 2020 HONDA ODYSSEY
    - Denver, CO

    NHTSA Campaign 26V227000. My vehicle VIN: [XXX] Vehicle modified by Vantage Mobility International (VMI) into a Mobility Van. Van submitted to dealer 7/16/2026. Dealer claims they cannot perform work until factory clearance obtained. I cannot get information on when repair can be completed. VMI engineer Andrew Socha (602) 304 3294 informed me on 7/20/2026 there was nothing in the VMI modification that would interfere with this safety upgrade I called American Honda Motor Co, Inc Headquarters in Torrance, CA (800 999 1009) pn 7/22/2026 where safety recall department employee Antonio (would not give last name) commiserated with my situation but had no authority to ameliorate the situation I can't get a straight answer from American Honda Motor Co. Inc. and when or whether this repair is done. The 30 day window for this repair is closing in 5 days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2020 HONDA ODYSSEY
    - Chesterland, OH

    The driver side rear coil spring broke abruptly on both the top and bottom leaving the majority of the spring mechanically unattached. The driver side rear shock also broke from the additional strain on it. With a complete loss of suspension on the rear driver side, as I hit bumps on the freeway, I could feel the van jerking quickly nearly sending me out of the lane. If it was slippery with rain or snow, I felt like the van would spin out. The broken parts were confirmed and shown to me by an independent service center. The shop also informed me that he has seen many Honda Odysseys from the same model year with broken coil springs. When he called to order parts from the Honda dealer, none of the 3 nearby dealers had springs in stock and all had vans in their service center waiting to replace their broken springs. There were no warning signs before this happened. I perform all regular maintenance such as brakes, tire rotations/replacements, and oil changes by auto shops so the car is regularly looked at. This happened at 6 years old and 60,000 miles. While springs generally lose some tension, snapping through in two places is unacceptable. Honda has recalled other vehicles for rear suspension failures and needs to expand that recall to additional vehicles. Specifically the Odyssey.

    Source: NHTSA WEB SITE
  • 2020 HONDA ODYSSEY
    - Sycamore, IL

    The rear coil spring snapped with no warning. My safety was at risk because the spring broke and collapsed on the suspension while driving on a tollway. The bottom of the spring that was snapped off completely which presents a safety risk to others as it becomes a heavy sharp steel projectile flying into traffic. The problem has been confirmed by a service center and it is a large issue as the parts are extremely hard to source due to the frequency of these coil springs breaking in Honda Odysseys. They can’t make them fast enough to replace. They are not supposed to break and are not part of any scheduled maintenance. The component has been inspected by a Honda service center. There were no warning lamps or symptoms. The part broke suddenly and without warning.

    Source: NHTSA WEB SITE
  • 2020 HONDA ODYSSEY
    - Charleston, SC

    My son turned around in his second-row seat of our Honda Odyssey, causing the seat belt to cinch tightly around his waist. Even after the buckle was released, the seat belt continued to tighten instead of loosening. It became so tight that he could barely breathe, and we ultimately had to cut the seat belt to free him. There was no way to manually release or loosen the belt once it had locked. This presents a serious safety hazard. Seat belts should include an emergency release or override mechanism that allows a locked belt to be loosened during an entrapment situation.

    Source: NHTSA WEB SITE
  • 2020 HONDA ODYSSEY
    - Perrysburg, OH

    -Left rear spring broke from normal use. -safety: dealership said van was unsafe to drive -part is on backorder from Honda with no estimated production date. In order to get van repaired a used spring out of a junked Odyssey was installed

    Source: NHTSA WEB SITE