2012 HONDA ODYSSEY Complaints

WHEN TRAVELING AT A LOW SPEED AND TRY TO ACCELERATE, THE VEHICLE DOES NOT RESPOND FOR 3 TO 5 SECONDS. VERY DANGEROUS WHEN TRYING TO MAKE A LEFT TURN OR GETTING ONTO HIGHWAY. *TR

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THERE WAS A THREE SECOND DELAY BEFORE THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER AND WHERE THE CONTACT WAS INFORMED THAT THE 2012 MODEL IS A SIX-GEAR VEHICLE AND THERE IS A DELAY BEFORE ACCELERATING SO THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE MILEAGE WAS 13 AND THE CURRENT MILEAGE WAS 8,400. THE CONSUMER WAS INFORMED THE VEHICLE HAS A 5 SPEED TRANSMISSION WITH GRADE LOGIC CONTROL AND THE NEW MODELS HAVE A SIX SPEED TRANSMISSION WHICH CORRECTED THE HESITATION ON ACCELERATION.

WIND NOISE ACROSS THE WINDSHIELD IS SIGNIFICANT AND ALSO AIR LEAK ON DRIVER SIDE WINDOW; DEALER PUT IN NEW DOOR SEAL, BUT THIS DID NOT HELP. THEY SAID THEY KNOW OF THE COMPLAINTS AND HAD NO FIX FOR IT. IN DEC OF 2012, ONE YEAR AFTER I FIRST STARTED TO COMPLAIN, THEN CONTACTED CORPORATE HONDA DIRECTLY, THE DEALER WAS ABLE TO FIX MY AIR LEAK AT MY EAR. NOW I CAN HEAR ALL THE AIR NOISE AROUND THE WINDSHIELD AND SUN ROOF. THEY SAY THERE NO FIX FOR THIS. AT SPEEDS OF 40 MPH AND ABOVE IT IS AGGRAVATING. WE HAVE CONSISTENTLY COMPLAINED TO THE DEALER ABOUT THIS AT EVERY VISIT. THIS IS NOT A CAR TO BUY FOR ANYTHING BUT TO GET YOUR KIDS AROUND TOWN. *TR

I BOUGHT A BRAND NEW '12 ODYSSEY EXL-NAV (5-SPEED AUTOMATIC TRANSMISSION) AND FROM THE DAY I PICKED IT UP, I NOTICED A SHUDDERING WHEN THE TRANSMISSION WAS AT A SHIFT POINT, ESPECIALLY FROM 2ND TO 3RD AND 3RD TO 4TH. I AM SUBMITTING THIS COMPLAINT BECAUSE I SEE A REGISTERED COMPLIANT FOR ODYSSEY TOURING AND TOURING ELITE MODELS WITH 6-SPEED TRANSMISSIONS BUT NOT FOR THE EX OR EXLS WITH 5-SPEED TRANSMISSION [NHTSA REFERENCE #10046880;TSB REFERENCE #SB-12-064]; HOWEVER I HAVE THE SAME TRANSMISSION ISSUE. IT HAS BEEN IN THE SHOP AT A HONDA DEALER TWICE NOW TO RESOLVE ISSUE AND LAST TIME THEY MENTIONED THERE HAD BEEN A SERVICE BULLETIN ISSUED FOR THIS ISSUE AND THEY UPLOADED A NEW SOFTWARE CONTROL MODULE. HOWEVER, I STILL HAVE THE ISSUE AND AM CONCERNED THAT THIS IS A DESIGN-FLAW ISSUE THAT HONDA MAY NOT BE ABLE TO FIX. PLEASE EXPAND THE NHTSA ISSUE TO INCLUDE THE 5-SPEED TRANSMISSIONS AS WELL AND ADVISE IF THERE IS ANYTHING I CAN DO. ALSO, WITH THE BRAND NEW VEHICLE, THE REAR BRAKE ROTORS WERE WARPED AND PULSED WHEN BREAKING AND HAD TO BE RESURFACED WITHIN A MONTH OF DELIVERY. THAT ISSUE IS NOW RESOLVED. *TR

THE SPEEDOMETER AND OTHER INSTRUMENTS ON THE DASH BOARD ARE VERY EASY TO SEE AT NIGHT. HOWEVER, IN DAYLIGHT IT IS VERY DIFFICULT TO SEE THE SPEEDOMETER AND THE OTHER INSTRUMENTS, PARTICULARLY IF WEARING POLAROID SUNGLASSES. THE NUMBERS ON THE SPEEDOMETER ARE GREY ON GREY. THAT AND THE LED LIGHTING MAKES IT VERY DIFFICULT TO SEE HOW FAST THE VEHICLE IS GOING. IT IS A SAFETY PROBLEM BECAUSE MOTORISTS HAVE TO SPEND A SIGNIFICANT AMOUNT OF EXTRA TIME LOOKING AT THE SPEEDOMETER IN ORDER TO SEE HOW FAST THE VEHICLE IS GOING. WHILE THE MOTORISTS ARE LOOKING AT THE SPEEDOMETER, THEY CAN'T SEE THE ROAD AND THEY CAN'T SEE POTENTIAL TRAFFIC CONFLICTS. EARLIER MODELS OF HONDA ODYSSEY DID NOT HAVE THIS PROBLEM. HONDA KNOWS HOW TO MAKE THE DASHBOARD INSTRUMENTS CLEARLY VISIBLE IN DAYLIGHT. NO NEW TECHNOLOGY HAS TO BE DEVELOPED TO MITIGATE THIS SAFETY PROBLEM. *TR

WHEN PRESSING THE ACCELERATOR, THE VEHICLE HESITATES, THEN SURGES FORWARD AT A HIGH RATE OF SPEED. THIS HAPPENS QUITE OFTEN WITH NO PATTERN OR INDICATION. I QUESTIONED THE DEALER AND THEY SAID IT WAS DUE TO THE WIRELESS METHOD USED TO TRANSMIT THE SIGNAL FROM THE ACCELERATOR TO THE INJECTION SYSTEM. THEY SAID I WOULD HAVE TO LEARN TO LIVE WITH IT. *TR

A/C STOPPED BLOWING COLD AIR ALL OF A SUDDEN. TOOK CAR TO DEALER FOR DIAGNOSIS. DEALER STATED ROCK PUNCTURED THE CONDENSER, AND IS NOT COVERED UNDER WARRANTY. WE BELIEVE, AND THOUSANDS OF OTHERS, THAT THIS IS A MANUFACTURERS DEFECT AND FLAW IN DESIGN THAT DOES NOT ADEQUATELY PROTECT THIS COMPONENT, HENCE AMERICAN HONDA IS MAKING A TON OF MONEY OFF ITS CUSTOMERS FOR REPAIRS. CONTACTING AMERICAN HONDA FOR RESOLUTION IS USELESS, AS THEY ARE STANDING BEHIND A ROUTINE EXPLANATION OF THAT THEY ARE NOT LIABLE FOR THIS TYPE OF FAILURE, IN THEIR DESIGN. WE NEED HELP! *TR

WE BOUGHT THIS VEHICLE WITH MY AUNT[XXX] FOR OUR FAMILY, WE WERE BREAKING IT IN AROUND 400 PLUS MILES AND WE NOTICE THERE IS A VIBRATION WHEN THE VCM OR VARIABLE CYLINDER MANAGEMENT TURNS ON. SO WE TOOK IT A THE DEALERSHIP WE BOUGHT IT FROM WHICH IS NORM REEVES HONDA IN WEST COVINA CA. HUMMING VIBRATION NOISE WHEN THE VCM TURNS ON AT ANY SPEED. TO WHOM IT MAY CONCERN, SEPT 27 2012 ME AND MY AUNT JUST BOUGHT A BOUGHT BRAND NEW 2012 HONDA ODYSSEY EX SEPT 21,2012 WITH ONLY 33 MILES ON IT, WE NOTICE A VIBRATION IN THE ENGINE SO I TOOK IT TO NORM REEVES HONDA 1 888 637 7262 ON SEPT 27, 2012 WITH 622 MILES ON IT AND SPOKE TO [XXX] SERVICE ADVISOR I TOLD THEM THAT THERE IS A VIBRATIONS IN THE ENGINE, WIND NOISE, ALIGNMENT PROBLEM AND THE REAR SLIDING DOOR NOT BEING PUSHED. HE SEND A GUY TO MEET ME WHICH HE'S NAME IS[XXX] A SERVICE DIAGNOSTICS WHO COME WITH ME FOR A TEST DRIVE, SO WE WENT AND HE NOTICES THE VIBRATION, WIND NOISE AND THE SLIDING REAR DOOR NOT BEING PLUSH AND THE ALIGNMENT. [XXX] TOLD ME THAT THEY WILL HOOK UP THE COMPUTER SYSTEM OF HONDA TO SEE THE PROBLEM WITH THE VIBRATIONS WE HEAD BACK TO THE DEALER AND HE TOLD THE SERVICE ADVISOR ABOUT IT. SO I LEFT ODYSSEY WITH THEM THE WHOLE DAY, I GOT A CALL FROM [XXX] AROUND 4:30 ISH AND TOLD ME THEY FIXED THE REAR DOOR STRIKER, THE REAR SLIDING DOOR THE FIXED ALSO, ALIGNMENT IS NOW STRAIGHT AND THE TOP PART OF THE DOOR IS PLUSHED BUT THE LOWER DOOR IS NOT PLUSHED ANY MORE, THEY FIXED THE ALIGNMENT, THEY SAID THE WIND NOISE IS NORMAL, REGARDING THE VIBRATION, THEY TOLD ME THAT THEY DROVE THE NEW ONE AND THEY DRIVE THE SAME. THEY IS A BIG PROBLEM HERE AND THEY JUST NOT SAYING. PLS HELP US OUT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I JUST BOUGHT A 2012 HONDA ODYSSEY. AT NIGHT YOU CAN NOT SEE VERY WELL WITH THE HEADLIGHTS. IT LEAVES BAD VISUALIZATION OF THE ROAD. IT IS LIKE A BLACK CURTAIN OVER YOUR WINDSHIELD IN DARK COUNTRY ROADS. I ALMOST WENT INTO A RAVINE. THANK GOODNESS I WAS GOING SLOW. I DO NOT TAKE THIS ROUTE MUCH. BUT WHEN GOING INTO VERY DARK AREAS. IT IS A COMPLETE BLACK OUT. I TOOK IT BACK TO MY DEALER IN MENTOR, OHIO. AT CLASSIC AND THE SERVICE MAN WAS VERY RUDE. AND LOOKED AT ME LIKE I WAS OUT OF MY MIND. I AM A NIGHT NURSE. DRIVE MY KIDS AROUND FOR FUNCTIONS. THIS REALLY SCARES ME. I SEE THERE ARE SEVERAL OTHER COMPLAINTS. THIS IS SUPPOSE TO BE A FAMILY VEHICLE. A SAFE VEHICLE. I SEE NOW WHY THEY NEED A GOOD CRASH RATING. IT COULD HAPPEN CAUSE OF THESE HEADLIGHTS. PLEASE HELP! *TR

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR-END COLLISION AND THE SEAT BELT FAILED TO RETRACT. AS A RESULT, THE DRIVER IMPACTED HER HEAD ON THE STEERING WHEEL. A POLICE REPORT WAS NOT FILED AND THE DRIVER SUSTAINED BRUISES AND A MINOR CONTUSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE SEAT BELT AND DETERMINED THAT THEY WERE OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,400.