2007 HONDA ODYSSEY Complaints

I RECEIVED A VEHICLE RECALL NOTICE IN DECEMBER 2013 AND WENT INTO TO HAVE THE WORK DONE AT TOM SCOTT HONDA IN NAMPA ID. I SCHEDULED AN APPOINTMENT 12/18/13 FOR THE REPAIR. I RECEIVED A CALL AT APPROXIMATELY 5PM STATING HONDA DOSE NOT HAVE THE PARTS TO CORRECT THIS UNSAFE CONDITION AND WON'T UNTIL NEXT YEAR SOMETIME. WHAT ARE WE AS CONSUMERS TO DO WHEN WE BEEN NOTICED OF THIS UNSAFE CONDITION AND DON'T WANT TO DRIVE WITH THIS CONDITION. IS THE DEALER RESPONSIBLE TO PROVED US A CAR UNTIL OURS IS FIXED AND SAFE TO DRIVE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 10V504000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BECOME AVAILABLE UNTIL MAY 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE LARGE BOLT THAT GOES THROUGH THE BELT TENSIONER ROLLER INTO THE BRACKET ATTACHED TO THE MOTOR HAS SHEARED OFF TWICE IN THE LAST 3 MONTHS AFTER DRIVING LESS THAN 5000 MILES. THIS HAS HAPPENED ONCE WHEN DRIVING AT 50+ MPH AND MOST RECENTLY WHEN DRIVING 25MPH. THE FIRST INCIDENT OCCURRED AFTER A HONDA DEALER REPLACED THE TIMING BELT, T-BELT TENSIONER AND SERPENTINE BELT. I'M UNSURE IF THEY REPLACED THE BOLT IN QUESTION AT THAT TIME. HOWEVER, WITHIN 500 MILES OF DRIVING THE BOLT SHEARED OFF. THEN A DIFFERENT HONDA DEALER REPLACED THE BROKEN BOLT, TENSIONER ROLLER AND SERPENTINE BELT ALL OF WHICH WERE DAMAGED WHEN THE BOLT FAILED. ONCE AGAIN AFTER DRIVING LESS THAN 5000 MILES THE SAME BOLT HAS BROKEN. THIS IS A POTENTIALLY DANGEROUS SITUATION AS WELL AS BEING COSTLY. THE DEALER IS CLAIMING NO FAULT, YET THESE ARE PARTS THAT HONDA DEALERS ARE INSTALLING IN THEIR OWN SHOPS. THIS NEEDS TO BE LOOKED AT TO PROTECT THE CONSUMER AND AVOID POTENTIALLY DANGEROUS DRIVING SITUATIONS. *TR

DRIVERS SIDE WINDOW WORKS BUT ALL 3 PASSENGER WINDOWS STOPPED WORKING. WINDOWS WILL NOT WORK FROM DRIVERS CONTROL OR FROM INDIVIDUAL WINDOW CONTROLS. CHILD SAFETY IS NOT ENGAGED AND CONTROL IS UNLOCKED ON DRIVERS SIDE. I HAVE SEEN DOZENS OF COMPLAINTS ON-LINE ABOUT THIS PROBLEM; SEEMS HONDA SHOULD TAKE CARE OF A PROBLEM THAT IS OCCURRING IN GREAT NUMBERS ACROSS MANY OLDER AND NEWER ODYSSEY MODELS. *TR

TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH WITH THE CRUISE CONTROL ACTIVATED, HE DEPRESSED THE BRAKE PEDAL AND NOTICED THAT THE PEDAL HAD SEIZED AND WOULD NOT RESPOND. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE BRAKE PEDAL RESPONDED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

HONDA ODYSSEY 2007 LIFTGATE NON-POWERED LIFT STRUTS FAILED INSTANTANEOUSLY. THIS CAUSED THE HEAVY LIFTGATE TO NO LONGER STAY ON THE OPEN/UP POSITION. HONDA (UNDER EXTENDED WARRANTY PLAN) REPLACED BOTH STRUTS. WITHIN SEVERAL MONTHS, STRUTS AGAIN FAILED AND WERE REPLACED BY HONDA. ON 11/3/2013 THIS STRUTS AGAIN FAILED INSTANTANEOUSLY (USED WITHOUT PROBLEMS AROUND 2PM), FAILED AT 4:30PM. THIS IS LESS THAN TWO YEARS SINCE LAST REPLACEMENT FOR A MAJOR FUNCTIONALLY NECESSARY COMPONENT OF THE MINI-VAN. HONDA WAS CONTACTED AND CLAIMS THERE ARE NO KNOWN DEFECTS WITH THE STRUTS AND THAT THEY ARE "FAR" OUTSIDE THE REPLACEMENT WARRANTY WINDOW OF 12 MONTHS. IT WOULD SAME HONDA USES DEFECTIVE OR INFERIOR PARTS FOR THESE STRUTS. HONDA SUPPORT REP. TOLD ME THAT IF I FELT THE STRUTS WERE NOT HIGH QUALITY AND EFFECTIVE IN HOLDING THE LIFTGATE UP I SHOULD LOOK FOR 3RD PARTY MANUFACTURED STRUTS THAT FILLED MY NEEDS BETTER. VERY SURPRISED BY THIS RESPONSE THAT HONDA WOULD TELL ME TO GET "BETTER" PARTS OUTSIDE IF THEIR OWN LIFTGATE STRUTS ARE NOT UP TO THE JOB THEY ARE DESIGNED TO DO FOR YEARS WITHOUT FAILURE. *TR

MY VAN SEEMS TO BRAKE BY ITSELF... IT HAS DONE IT ON AND OFF SINCE I PURCHASED THE VEHICLE.. DON'T REMEMBER FIRST TIME.. IT IS AT LOW SPEED AND IN ALL TYPES OF WEATHER CONDITIONS.. THOUGHT IT MIGHT BE TRACTION CONTROL BUT NOT SURE UNTIL I READ ABOUT OTHER VANS DOING THE SAME THING.. WHAT CAN I DO ABOUT IT. *TR

APPROX 10/2/13 WAS DRIVING ON A ROAD I TRAVEL FREQUENTLY AND WAS ACCELERATING WHEN SUDDENLY MY CAR LOST POWER AND SLOWED RAPIDLY. I THOUGHT IT WAS A FLUKE THEN ON 10/11/13 I WAS DRIVING A ROAD I TRAVEL ON DAILY WHEN SUDDENLY MY CAR SLOWED BY ABOUT 30 MPH IN JUST A FEW SECONDS. I PUT MY FOOT ON THE BRAKE AND REALIZED IT WAS ALREADY ENGAGED AND WAS WHY I WAS SLOWING DOWN. 10/16/13 - CAR WENT TO DEALER TO BE REPAIRED. DEALER FOUND SOURCE CODES DTC 26-1 LATERAL ACC SENSOR, AND DTC 27-1 STEERING ANGLE SENSOR BUT COULD NOT REPLICATE AND TOLD ME THEY DID NOT KNOW WHAT THE FIX WAS. 10/17/13 - WAS DRIVING ON THE SAME ROAD AS ON 10/11 - CLANGING/GRATING SOUND IN STEERING COLUMN AND THEN BRAKES ENGAGED, WAS ACCELERATING SLOWLY PRIOR TO THIS. SLOWED DOWN ALMOST TO A STOP, THEN SLOWLY ACCELERATED AGAIN. WITHIN A QUARTER OF A MILE IT HAPPENED AGAIN (WAS DRIVING SLOWER AT THIS TIME B/C I WAS WORRIED IT WOULD HAPPEN AGAIN), THIS TIME THE TRIANGLE W/ THE EXCLAMATION POINT ON IT FLICKERED (THIS IS THE FIRST TIME IT CAME ON, ALL OTHER TIMES NO LIGHTS OR ANYTHING). TAKING IT BACK TO DEALER TOMORROW BUT UNLESS IT HAPPENS TO THEM WAS TOLD THERE WAS NOTHING THEY COULD DO. REPEATEDLY TOLD THEM OF THE INVESTIGATION BUT THEY SAID THEY DON'T KNOW THE FIX. THANKFULLY NO ONE WAS BEHIND ME DURING THESE OCCURRENCES BUT IF THEY HAD THERE WOULD HAVE BEEN AN ACCIDENT DUE TO HOW FAST THE CAR DECELERATED. *TR

WHILE ACCELERATING ONTO FREEWAY AT APPROXIMATELY 45 MPH THE BRAKES FULLY ENGAGED AND ENGINE POWER WAS LOST WHILE MY FOOT WAS ON THE ACCELERATOR. SPEED DECREASED BY ABOUT 25MPH IN JUST A FEW SECONDS. WITH MY FOOT STILL ON THE ACCELERATOR ENGINE ENGAGED AGAIN AND WE INCREASED SPEED TO ABOUT 45 MPH, WHEN THE AUTOMATIC TRANSMISSION WAS GOING TO SHIFT INTO OVERDRIVE, THE SAME INCIDENT OCCURRED AGAIN! POWER WAS REGAINED AT THE SAME SPEED ABOUT 25 MPH. WE SPEEDED UP TO ABOUT 45 MPH AGAIN AND THIS TIME I LOOKED AT THE BRAKE PEDAL. THE BRAKES FULLY ENGAGED THEMSELVES AGAIN THE BRAKE PEDAL ACTUALLY DEPRESSED WHILE I HAD MY FOOT ON ACCELERATOR ONLY! I THEN TOOK THE OVERDRIVE OFF AND PUT THE TRANSMISSION IN D3 MODE. THE INCIDENT DIDN'T OCCUR AGAIN WHILE IN D3 MODE. I WAS LEFT HAVING TO DRIVE ON FREEWAY AROUND 55MPH SCARED FOR MY AND MY FAMILIES LIVES! THIS VEHICLE SELF ENGAGED BRAKES FULLY THREE TIMES, WHILE MY FOOT WAS ON ACCELERATED ONLY! *TR

I WAS DRIVING OUT IN THE COUNTRY, I WAS GOING AROUND 40MPHS WHEN THE CAR FELT LIKE AN EMERGENCY BRAKE WAS PULLED UP. THE CAR BRAKED VERY QUICKLY FROM 40 TO ABOUT 5 -10MPHS. I STOPPED ,TESTED THE BRAKES AND BEGAN TO GO AGAIN VERY SLOWLY. AFTER DRIVING A FEW MINS SLOWLY I BEGAN TO GO FASTER WHEN I HIT ABOUT 35 MPH IT RAPIDLY BRAKE AGAIN. AT THIS POINT I WAS VERY SCARED, MY KIDS THOUGHT I HIT A ANIMAL. SO I DECIDED TO STOP, BY THE TIME I WAS ABLE TO FIND A ROAD TO PULL OVER ONTO IT REPEATED IT 3 MORE TIMES ONLY GOING ABOUT 10-15 MPH. I HAD THE VAN TOWED TO MY MECHANIC. HE COULD NOT FIND A PROBLEM SO WE HAD IT TOWED TO PRIORITY HONDA IN CHESAPEAKE, VA TO HAVE TESTING DONE. IF THIS WOULD HAVE HAPPENED 24 HRS EARLIER I WAS TRAVELING FROM RICHMOND, VA AND I WOULD HAVE CAUSE A CRASH. I WILL NOT DRIVE THIS VEHICLE UNTIL THIS IS RESOLVED. IT WAS VERY SCARY AND FELT THAT IT HAD PUT MY CHILDREN ALONG WITH MYSELF IN GRAVE DANGER. *TR