2020 HONDA ODYSSEY Complaints

The contact owns a 2020 Honda Odyssey. The contact stated that upon starting the vehicle, the instrument panel failed to display any information and the rear-view camera failed to display an image. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gauge control unit. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V439000 (Back Over Prevention, Electrical System), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

Three times now our 2020 Honda Odyssey's entire instrument and infotainment system has gone out - both screens at the same time just don't turn on. Which means we have no MPH gauge or back up camera. It is extremely unsafe to drive without a speedometer and we paid extra to get a van with a backup camera and now we don't even have that. We've taken it to Honda and are getting charged to replace the entire system, even though it is clearly a connection issue (since it turns back on by itself). On the exact same vehicle, the entire right rear shock is completely blown out and needs replaced. Both happened with no warning. Honda is not helping on a vehicle that only has 40,000 miles on it.

The rear hatch door closed with me standing under it and I injured my arm trying to stop the door from closing on me. The door will not stop closing even with a person there. This is very dangerous! The mechanic said that we need to replace the rear struts- this car is only 3 years old!

The design defect of the camera in front of the car seriously affects the life safety of the driver. The dealer did not pay attention to this problem. The car did not collide, but six error prompts appeared during driving: Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Collision Mitigation System Problem, Road Departure Mitigation System Problem, Auto High-Beam Problem.

Our vehicle is only a few years old and the front camera failed. It will not do any Automatic Emergency Braking, Forward Collision Warning, etc. Honda refuses to cover this even though it is a manufacturer defect.

Power tailgate module exposed to water due to manufacturer defect in sealing above module. causing various electrical systems to fail including safety features. I do have the damaged module. Tailgate opened and wouldn’t close, when car in motion. Unable to use vehicle, the amount of electric items, due to fear brakes or transmission would fail while driving minivan full of young children Vehicle had warning light shortly after heavy rain. Was intermittent.

Auto idle stop. When the auto idle stop is on, when the vehicle is stopped at a light or due to traffic the vehicle while in drive will completely turn off. Unable to hit the accelerator to move as designed. We have to restart the vehicle and sometimes it takes multiple restarts. Extremely unsafe since we are unable to keep up with traffic. It has happened multiple times without warning. We have to make sure make a point to keep the auto idle engine turned off, but when you turn the car on it is automatically turned on. Called Honda, no recalls on this issue.

At random the following would come on when driving or when starting the vehicle up. It would also reset itself at random. Very scary when you have small children in the van. 1.Collision Mitigation Braking System (CMBS) 2.Road Departure Mitigation System (RDM) 3.Lane Keeping Assist System (LKAS) 4.Adaptive Cruise Control (ACC) 5. Auto head lights The vehicle has not been in any collision. This started after a required update was installed. The code reader scan code does not match what is being stated. When you are using the cruise control then it would turn off. Brake warning will not work. The cable harness for the audio for the entire van was redone last Summer 2023

We bought a used 2020 Honda Odyssey, and a few months after buying this vehicle, the infotainment screen blanked out and the vehicle information screen also blinked out. This occurred at the same time with no warning whatsoever. I just turned on the car, and none of the screens came on. These screens are the ones that show the mph, our mileage, cruise control, etc, and also the screen that shows the back up camera, in car calling, back up alert system. None of that works anymore. We made an appointment to take it to a Honda dealership and a few days later it flickered back on and so we did not keep the appointment. Just a month and a half later, it happened again and this time it has not come back on for over a month. We took it to the dealership and were charged $200 for them to tell us it was something wrong with the Honda computer system and the whole thing would need replaced and we would be charged $1800. This is on a barely 4-year-old vehicle & we did not have the money to replace a defective system. So we have been driving without a mph display. We put our phones up on the dashboard and try a GPS MPH app, but it is wildly inaccurate, and it is a major safety concern because we have no idea what speed we’re going and we have to guess. This is a car with low mileage and barely 4 years old!! We paid a lot of money for the back up camera, in car calling, and extra features like that specifically for the safety of those features. And now we’re being told that basically they can’t find the problem and we have to pay $1800 for those rather high-priority safety features like knowing how fast you’re going. I also have a newly licensed teenage driver and another who will get her temps in 2 months. I can’t even let them drive our vehicle because they certainly don’t have the experience necessary to drive with no speedometer. We live in a state that doesn’t allow handling a phone in any way. This vehicle helped me comply with that & now I must use a phone to show my mph

When trying to close Rear sliding doors it just beeps once it gets half way closed then it gos back open and it won’t close unless you turn off automatic mode to manual and you have to physically Very hard to close them and they are very hard to open like very hard to open and close so if you don’t have the strength and it happens to you your screwed or stranded with your little kids and specially if you don’t live in a great neighborhood that can be very scary and from what I’ve researched online that on the Honda odyssey it is a very common issue and Honda just wants you to spend 1500$ to fix it and from what I’ve seen it’s either the cable or the motor or the rollers apparently it’s very common for the motor and the cables to die and break and if you call the Honda dealer, they know exactly what the issue is that’s how common it is. I definitely believe it should be recall. And I believe in my opinion, that’s a major safety issue