2025 HONDA ODYSSEY Complaints

Since July 4, 2025, this can has intermittently shut off and stalled on me, my wife and my family and has refused to start. It has now been back to the service department of Trust Honda of Palmdale 4 different times for the same problem and the battery has been replaced on this van back in July. Most recently, it stalled just two days ago in rush hour morning traffic on the 405 Freeway going South in the San Fernando Valley. The display on the dash read “dead battery “. It took over 20 minutes for the van to start and my wife was able to move it off of the freeway to a safe location.

Description of the Problem I am filing this complaint regarding a serious safety concern and poor quality repair on my 2025 Honda Odyssey, which I purchased new less than one year ago. 1. Engine Auto Idle Stop / Starter Failure Issue The vehicle suddenly shut down when the “Auto Idle Stop” feature was activated. This incident occurred multiple times, and I was unable to restart the engine until several attempts later. This creates a dangerous situation, especially in traffic or intersections. When I contacted the dealer, they confirmed that the issue is caused by a starter motor failure, and the replacement part will not be available until early November — meaning I must drive for over a month with this feature turned off. Many other owners have reported similar problems online, which strongly suggests a potential defect that should qualify for a safety recall. 2. Water Leak and Poor Quality Repair My vehicle also experienced a water leak from the roof area. The dealer attempted to fix it by simply applying sealing material on the roof molding (see attached photos). The repair looks extremely unprofessional, and I requested them to properly replace or reinstall the roof molding, but they refused. This type of repair is unacceptable for a new vehicle of this class and price. 3. Honda’s Unsatisfactory Response I contacted Honda Customer Service (1-800-999-1009) and spoke directly with a representative. However, I was told that: They cannot extend the warranty. They cannot offer any compensation or goodwill service. They cannot provide me with a record or copy of our phone conversation (even though they recorded it). They will only repair the starter once parts arrive. I explained that I have already spent time, fuel, and lost work hours visiting the dealer multiple times, yet they refused any support. Safety Concern and Requested Action The engine shut-off issue clearly affects vehicle safety and could cause accidents in traffic. I request that NHTSA inv

The issue involves the auto start/stop system on my 2025 Honda Odyssey Touring. When the feature is turned on, the vehicle intermittently fails to restart after coming to a complete stop. The problem does not occur when the start/stop system is disabled. During normal driving, the engine shuts off as expected at a stoplight, but when I release the brake, the vehicle hesitates or fails to crank, leaving it stalled in traffic. The Honda dealership confirmed the issue and stated that the starter motor needs to be replaced. The van has approximately 9,300 miles. No warning lights or messages appear before the failure. The problem occurs only when the start/stop system is active. This presents a safety concern, as the vehicle can lose power and fail to move when traffic lights change or when merging, increasing the risk of a rear-end collision or blocking intersections. The vehicle is currently being inspected and repaired by the Honda dealer and is available for inspection upon request.

When I stop, they start stop, turns the engine off, but when I release the brake, the engine struggles to turn over and sometimes doesn’t and I have to put it in park to restart it. I have taken it to the dealership already once, but they said they weren’t able to reproduce it. I will be taking it back to the dealer to try again.

Two concerning and dangerous malfunctions are occurring. 1.)When car is stopped at a light for more than 45 seconds the car engine shuts off, when I press on the gas the dashboard lights up and displays a battery light and advises me to restart the car. The car struggles to turn over. 2.) The car struggles to start on initial start as well. The dealership replaced the battery and it continues to happen, they advised me to disengage idol stop every time I start my vehicle to save the starter and prevent the car from stalling. This is obviously a problem with the Honda idol start that needs to be addressed. There are multiple threads in online forums about this issue with Honda.

If the car is standing in sun on a very hot day, upon starting the engine it will start beeping with all these errors blinking and disabling these controls. Once the engine runs for 15,20 minutes and the car cools down, the warnings disappear too.

Three times now since buying my van about 6 months ago brand new, I come to a stop light, the engine turns off, but then it won't come back on when the light turns green. I have had to put my hazards on while I frantically push the start button multiple times. Eventually it will start up but takes 1-2 minutes. I brought it into the dealer the first time and they blamed it on a weak battery. After it happened 2 more times, they are replacing the starter but I'm afraid that's not going to fix it. While I wait, i just have to turn off the idle start/stop button every time I start my van.

THE AUTO STOP/START OR AUTO IDLES FEATURE ON THE CAR keeps stalling after the car stops AT THE RED LIGHT. It can cause a rear collision.

The contact owns a 2025 Honda Odyssey. The contact stated that after opening the electronic passenger side sliding door, the door failed to electronically close while pressing the close button. The contact exited the vehicle and manually closed the door. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 3,000.

The idle engine feature is defective. Often, when stopped and the engine goes idle, it will not restart when the driver releases the brake. The van stalls, and the driver is forced to move the vehicle into park and start the engine again. This is dangerous and stressful because the driver behind you expects you to go, especially when the light turns green, but you are stalled, potentially leading to rear-end accidents.