2020 HONDA ODYSSEY Complaints

My backup camera is displaying system failure. It is not working. Makes Backing up less safe I contacted a dealer and was told my vehicle is NOT in the recall There was no inspection. It was working when I left the house. And stopped work before I got home. No other warning or other symptoms of the problem.

First instance of the problem: Upon approaching a stop sign I pressed the brake pedal, the 2020 Honda Odyssey van started to shake, and no matter how hard I pressed the brake pedal, the vehicle would not stop. I intended to make a right turn at the stop sign, but since the vehicle would not stop, I had to swerve to get back into the appropriate lane. The brakes worked properly on the next stop. During the second incident, my husband was trying to parallel park, and the vehicle started to shake, made a grinding sound, and the red warning alert to brake came on the dashboard. This was not normal for the van to do. Clearly we needed to take the car to the dealership to be checked out, and after they kept the van for 4 days, they advised us they could not find anything wrong with the brakes and were unable to "duplicate the problem". They concluded that the computer and the brakes worked as normal. After which I proceeded to call American Honda Motor Co. and was advised to take the van to another dealer, which I did. After the second dealer performed a diagnostic, (which I had to pay), they also concluded that the vehicle computer did not register any incident with the brakes. I insisted that the van was not operating correctly, so I suggested to them that the issue must be the van's computer system which is NOT reporting malfunctions that we indeed experienced! I asked to have the van's computer replaced, and they stated they would not, but I could optionally pay for it, even though I have an extended warranty. I do not feel comfortable operating the van, and it will be parked in the driveway until it's fixed.

Power Sliding Door Reverses Direction When Closing as if something was in the way. This happens intermittently for both doors. We have to force the door close by passing the safety system. I know for the 2018 and 2019 models Honda. https://static.nhtsa.gov/odi/tsbs/2020/MC-10171536-0001.pdf Dealership is not able to see the issue with the car. I know this has been an issue with Honda Vans.

The speakers of our Odyssey crackle and pop despite completing the recall (MOST bus connectors) recommended by Honda. It has progressed to affect the entire infotainment unit. The unit shutdowns repeatedly while driving which means that the backup camera fails, as well as any navigation one is using while traveling. The hands-free phone features are also affected as one cannot connect their phone to the car. We've attempted repairs at the Honda dealership but they have been unable to provide a permanent fix. Each time they try to replace a connector or un-kink a wire, the problem returns within days. Most recently, the battery died and the car was unable to start due to the constant restarting of the infotainment center.

Not sure about which component failed and put my family and I in significant danger. We had just come to a stop at a traffic light at the end of a highway exit ramp when the car shut off without warning. Completely off. Hazard lights didn’t even work. Nothing worked. Took a minute or two until the vehicle restarted as if nothing had happened. Cars were coming up fast behind us and had to move quickly to get around us. This was late at night so we were hard to spot without any working lights. Thank the Lord no one was injured. I suspect it has something to do with the idle-stop feature. This incident happened within the last 2 hours so it hasn’t been reproduced or confirmed by a service center. Please require Honda into issue a recall for whatever caused this defect.

The contact owns a 2020 Honda Odyssey. The contact stated that the vehicle was leaking water from the roof seam near the driver’s side rear of the vehicle. The leak caused water to form a puddle in the trunk tray compartment of the vehicle. The contact had taken the vehicle to the dealer who resealed the roof seam. The manufacturer was made aware of the failure. The approximate failure mileage was 23,900.

While driving at various speeds, my vehicle will intermittently brake without warning on its own. The brake warning symbol will flash on the instrument panel and the steering wheel shakes. The surprise and unexpected braking caused me alarm as well as my passengers who did not understand why the vehicle suddenly braked for no apparent reason. I have experienced this multiple times while driving. Most recently, we were exiting the freeway and moved into the exit lane. There was no car directly in front of me but the car suddenly braked scaring us all.

Infotainment system stopped working while car was on. It just shut off with no warning. I had no backup camera, phone, USB, radio. This drained my battery and caused my van to not start. I was stranded with my children and had to call a tow. Moments prior to the battery dying, the lights on the dash were flashing, my tail lights were on and flashing and would not shut off. Towed to the dealer and battery was charged and everything is working.

Several times the van has failed to restart from an idle stop/start at a red light and in the middle of stopped traffic. Several attempts to restart the van fail (van doesn’t even try to start) normally after a few minutes with the van back in park it will start again. Very dangerous to be frequently left stranded in the middle of the road. Frequently when the van does successfully take off from a idle stop, you can tell it struggles and just barely is able to resume.

When the automatic start/stop feature turns the car off when the brake is fully depressed the Car will sometimes not restart as designed. Further, it is sometimes accompanied by the forward collision warning light coming on and shutting the car off.