2020 HONDA ODYSSEY Complaints

While driving on a surface street at approximately 35 MPH on a 100+ degree afternoon, the glass moonroof suddenly exploded. I did not observe any object striking the car or the roof. The shade was closed, so glass did not enter the cabin. However, driving the car above 30mph became impossible due to air impinging on the shade and making it more likely that the shade would open and glass would fall onto me.

Non-working touchscreen monitor (navigation, radio, heat/ac adjustments, everything on screen off and won’t turn on. The usb outlets, backup camera, rear tv are also all non-working. Issue with doors, van beeps twice when walking away from vehicle, like one is not shut properly even after you open and shut all doors again. Also rear sliding doors don’t shut sometimes and act like there is something in the way of it closing and reopening. Available anytime on Friday for inspection. Safety issue only with backup camera. Prefer the convenience of having one to see behind me better. Mirrors ok but camera better. Problem was fixed twice at Honda dealership in Jonesboro Ar. They said it was a recall. The solution to the recall only fixed it temporarily though. The same above issues continue to reoccur even after repair. Scheduled and went into Honda for the third time for the same issue and the dealership sent me away. This time they said they wouldn’t be able to fix again until someone (an engineer) from corporate could come out and look at my car. This hasn’t occurred and it’s been over two months. They said they have a new service manager and they are looking into it. I’ve called a number of times and I am just told their new and their trying to figure out who to contact. Issues started out with popping and crackling noise in speakers. Then the touchscreen monitor would say no audio connection. The rear tv would go on and off too. Then the touchscreen just died and nothing works now. It doesn’t even turn on. Just black screen. So I have a non-working touchscreen, navigation, radio, back up camera, heat/air adjustments, all components on the touchscreen are non-working. USB ports are non-working. Rear tv is non-working.

The contact owns a 2020 Honda Odyssey. The contact stated while driving at an undisclosed speed, the warning message "Lift Gate Open" illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the lift gate was fractured. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the same local dealer, where it was diagnosed that the striker plate needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 13,000.

The contact owns a 2020 Honda Odyssey. The contact stated that while driving at various speeds, the vehicle would intermittently brake independently as the brake warning symbol would flash on the instrument panel. The contact also stated that the steering wheel would shake during the failure. The contact took the vehicle to a dealer where it remained in their possession. The dealer stated that the mechanic was unable to duplicate the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 32,000.

The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.

UNKNOWN My 3 year old’s hand was crushed in the sliding door. The door closed completely, latched and locked (beeped). The door did not recognize resistance when closing and did not reopen. Medical treatment is forthcoming. The picture attached was taken approximately an hour and a half after the incident.

While parking and approaching another car in a parking lot, the van automatic braking system randomly started blinking and the brakes automatically applied, pulsating and grinding loudly for several seconds for no reason. I believe my safety and my passengers safety was at risk. The problem was random and not reproduced since it happened. The vehicle was not inspected. No warning lamps or symptoms appeared prior to this occurring and have not occurred since. It was a scary experience, I assumed it was some kind of electronic glitch.

On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present. The automatic braking system has worked properly when someone ahead brakes aggressively ... but the instances i'm talking about have occur without vehicles in our lane. 1 time it was coming around a turn and i almost lost control of the steering since i wasn't expecting a hard brake. I haven't gotten it inspected or looked at. the safety feature seems to work properly but then will sense something that isn't there.

Just experienced a serious issue with our 2020 Odyssey Elite with 24,000 miles on it. Jerked forward from a stop and then would not advance beyond 1st gear. Multiple warning lights came on: check engine/ emissions/ back up camera and sensors. Dealer reported there was an electronic defect that destroyed the transmission which they claim caused the transmission to attempt to shift into two gears simultaneously. Not sure but the jerking motion may indicate that the transmission shifted into park while moving. Dealer refused to provide a loaner car and now waiting for a transmission replacement on a $50K vehicle with 24,000 miles on it. Multiple similar transmission replacements on 2020 Honda Odyssey are reported on the Odyssey Owners Forum. Had this event occurred on a higher speed or congested area a serious accident could have occurred as vehicle could not accelerate and jerked violently initially immediately followed by inability to shift to higher gears.