2020 HONDA ODYSSEY Complaints

THE INFOTAINMENT CENTER WILL GO BLACK AND DISRUPT VIEWING OF THE BACKUP CAMERA OR OTHER FEATURES. IT IS UNABLE TO BE TURNED BACK ON.

WE JUST BOUGHT OUR VAN 20 DAYS AGO, THE INFOTAINMENT SYSTEM IS FAILING. IT INTERMITTENTLY SHUTS DOWN WHEN PARKED AND WHILE DRIVING. THE RADIO CRACKLES, OUR MODEL HAS A DVD PLAYER THAT SOMETIMES DOESN'T WORK, BACK UP CAMERA SOMETIMES DOESN'T WORK, BLUETOOTH SHUTS OFF DURING A CALL. SCREEN SHOWS CONNECTION LOST AND REBOOTS WHILE DRIVING. WE WAITED TO TAKE OWNERSHIP OF OUR VAN DUE TO A RECALL THAT THEY WAS RELATED TO THE INFOTAINMENT SYSTEM, I GUESS THEY DIDN'T FIX THE PROBLEM.

I WAS SOLD A CAR WITH AN ACTIVE RECALL, THAT CAME OUT ON 7/28. I PURCHASED THE CAR ON 8/13 AND HAD NO IDEA ABOUT THE RECALL... I AM EXTREMELY UPSET THAT I WAS SOLD AN UNSAFE VEHICLE AND FOR A RECALL THAT COULD AFFECT THE SAFETY OF MY WIFE AND CHILDREN

WHILE DRIVING ON INTERSTATES AND LOCAL ROADS, THE ONBOARD "INFOTAINMENT" SYSTEM CONTINUALLY EMITS LOUD POPPING, CRACKLING SOUND (SOUNDS LIKE THINGS HITTING WINDSHIELD), RESULTING IN DISTRACTION AND CONFUSION WHILE DRIVING. VARIOUS COMPONENTS OF THE INFOTAINMENT SYSTEM RANDOMLY GO OUT, CAUSING SYSTEM REBOOTS WHILE DRIVING AND CREATING DISTRACTION. NAVIGATION SYSTEM IS ALSO SOMETIMES AFFECTED, FAILING TO PROVIDE TURN GUIDANCE OR GIVE ACCURATE LOCATION. REAR "CABIN VIEW" FREEZES INTERMITTENTLY, DISPLAYING ONLY STILL IMAGE RATHER THAN VIEW OF REAR SEATS. FM RADIO RANDOMLY CUTS OUT, DISPLAYING "NO AUDIO CONNECTION FOR FM".

THIS IS A FOLLOW UP REPORT TO 11343147. SINCE THE SUBJECT REPORT WE HAVE HAD 3 MORE INCIDENTS (IN ABOUT A WEEK) OF THE STEERING WHEEL LOCKING AND PREVENTING THE CAR FROM TURNING. ONE TIME THE LOCKED STEERING WHEEL FORCED THE CAR INTO THE ONCOMING LANE OF TRAFFIC DURING A BASIC RIGHT HAND TURN INTO A NEIGHBORHOOD. ONE INSTANCE WHILE STOPPED TO TRY AND BACK INTO OUR DRIVE WAY WE WATCHED THE STEERING WHEEL TURN BY ITSELF. IN THESE CASES THE LANE DEPARTURE WARNING WAS SET TO WARNING ONLY AND THE ACC AND LKAS ARE 100% OFF. CLEAR, SUNNY DRIVE DAYS. TEMPERATURE IN THE LOW 80'S. CAR SPEEDS WERE FROM 0 MPH TO PROBABLY 25 MPH. I HAVE UPLOADED A PDF THAT DESCRIBES AS BEST WE CAN THE INCIDENTS THAT HAVE OCCURRED SO FAR. THE ISSUE SEEMS TO BE VERY RANDOM. WILL BE TAKING THE CAR TO THE DEALER TOMORROW TO SEE IF THEY CAN DETERMINE THE ISSUE.

20V-438 IS FOR A CAMERA RECALL. HOWEVER THE TWO DEALERSHIPS IN MY TOWN BOTH HAVE SAID THEY WILL NOT HAVE PARTS FOR 2 MONTHS.

MY VEHICLE'S INFOTAINMENT SYSTEM CONTINUALLY TURNS OFF. THE SCREEN GOES BLANK FOR LONG PERIODS OF TIME, THE SYSTEM WILL RESTART MULTIPLE TIMES WHILE DRIVING, AND IT WILL NOT FUNCTION PROPERLY. I HAVE BROUGHT IT IN TO THE DEALER TO BE FIXED MULTIPLE TIMES AND NOTHING HELPS. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE WHEN THE INFOTAINMENT CONSOLE CONTROLS SO MUCH OF THE VEHICLE. THE BUTTONS ON THE STEERING WHEEL ALSO ARE DISABLED WHEN I DRIVE AND HAVE ISSUES.

ON A SUNNY, CLEAR, DRY DAY AND ON A PAVED AND MARKED TWO LANE COUNTRY ROAD, THE CAR WOULD NOT LET ME TURN TO THE RIGHT ON A SWTICHBACK TURN. I WAS TRAVELLING AT APPROXIMATELY 25 -30 MPH WITH MY FOOT LIGHTLY ON THE ACCELERATOR TO MAINTAIN SPEED. THE SWITCHBACK WAS TO THE RIGHT AND UPWARD AND IT WAS AROUND 14:00. BASICALLY THE STEERING WHEEL LOCKED AND REMAINED LOCKED FORCING THE CAR INTO THE OPPOSITE LANE OF TRAFFIC UNTIL I BROUGHT THE CAR TO A FULL STOP AT WHICH POINT THE STEERING WHEEL UNLOCKED AND I COULD TURN THE VEHICLE TO THE RIGHT AND FOLLOW THE ROAD BACK TO THE RIGHT ON ITS COURSE. THE ELAPSED TIME WAS PROBABLY 3-4 SECONDS AND FORTUNATELY THERE WAS NO ONCOMING TRAFFIC OR VEHICLES BEHIND US. THE LANE DEPARTURE WARNING SYSTEM WAS ON. THE "MAIN" BUTTON FOR THE ADAPTIVE CRUISE CONTROL AND LANE KEEP ASSIST WAS ON BUT NEITHER OF THESE SYSTEMS WERE ENGAGED. THE SENSORS AND CAMERA ON THE FRONT DID NOT HAVE ANYTHING BLOCKING THEM OTHER THAN WHAT YOU MIGHT EXPECT AFTER DRIVING A CAR IN NORMAL DRIVING CONDITIONS WITHOUT A WASH FOR 4-5 DAYS. THE PROBLEM HAS NOT RE-OCCURRED SINCE THIS ONE TIME EVENT BUT WE ALSO HAVE NOT DRIVEN THE CAR ON SWITCHBACK ROADS SINCE AND DON'T NORMALLY DO SO. THE CAR HAD APPROXIMATELY 1500 MILES ON IT. THERE WAS NO DAMAGE TO THE CAR AND NOTHING TO SHOW SO THERE ARE NO PICTURES INCLUDED WITH THIS REPORT. I HAVE REPORTED THIS ISSUE TO HONDA DIRECTLY AS WELL. I

NEW CAR, ODOMETER ~ 300 MILES. BACKUP CAMERA NO LONGER TURNS ON WHEN CAR IS ENGAGED IN REVERSE.

THE CAR IS MAKING A CRACKLING NOISE FROM THE DASH BROAD. TOOK IT TO THE DEALERSHIP AND THE LATTER STATED THAT HONDA IS AWARE OF THE ISSUE AND THAT THE CRACKLING/SPARKLING NOISE COME FROM THE SPEAKERS. HE FURTHER STATED THAT HONDA IS WORKING WITH NHTSP ON A FIX. THE NOISE ACCENTUATES WHEN THE DRIVER STEPS ON THE BRAKES, BUT ALSO WHEN S/HE SPEEDS UP.