2008 HONDA ODYSSEY Complaints

ALMOST IN ACCIDENT WHEN BRAKES ON 2008 HONDA ODYSSEY WENT TO FLOOR, BRAKES ARE VERY SOFT. I NOTICED THAT THE BRAKES FELT SOFT FEW WEEKS AGO, TOOK THE DEALERSHIP THEY SAID THAT IS NORMAL FOR HONDA VANS. I DON'T THINK SO THIS IS A VERY DANGEROUS. *TR

WE HAVE THREE DOREL/SAFETY 1ST ALPHA OMEGA CONVERTIBLE CAR SEATS (22469-BSE). AFTER TRYING NUMEROUS TIMES TO SECURE TWO OF THE SEATS IN A REAR FACING POSITION, MY HUSBAND AND I HAD TO USE THE ANCHOR STRAP TO KEEP THE SEATS SECURE. ACCORDING TO THE BOOK THAT COMES WITH THE SEATS, THE ANCHOR IS NOT TO BE USED IN THE REAR FACING POSITION. THE LOCAL FIRE DEPARTMENT IS CERTIFIED IN CAR SEAT INSTALLATION. THE FIREMAN POINTED OUT TO US THAT THE LATCH BELT ON THE TWO SEATS WILL NOT STAY TIGHT. AFTER THE LATCHES WERE SECURE AND WE TIGHTENED THE STRAPS, THE FIREMEN WERE CHECKING TO MAKE SURE THE SEATS WERE SECURE AND THE BELT WOULD LOOSEN WITH THE SLIGHTEST PRESSURE ON THE SEATS. THEREFORE, THESE SEATS CANNOT BE INSTALLED PROPERLY AND ARE DANGEROUS FOR MY CHILDREN TO RIDE IN AS IS. I CONTACTED DOREL THIS MORNING, AND ALL THEY COULD OFFER WAS A NEW LATCH BELT FOR THE SEATS WITH PROBLEMS. I WAS TOLD IT WOULD TAKE TEN BUSINESS DAYS FOR ME TO RECEIVE THE NEW LATCH BELTS. WHEN I ASKED THE REPRESENTATIVE WHAT I SHOULD DO IN THE MEAN TIME, I WAS TOLD TO JUST USE THE SEAT BELTS IN THE VEHICLE TO SECURE THE CAR SEATS. MY QUESTION TO DOREL AND TO YOU IS WHY WOULD I WANT TO JUST USE THE SEAT BELT WHEN THE SEAT IS NOT SECURE AND SHOULD BE USED WITH A LATCH SYSTEM. (RELATED VEHICLE INFORMATION: MODEL YEAR=2008, MAKE=HONDA, MODEL=ODYSSEY). *TR

COMING DOWN MOUNTAIN AND TRIED TO STOP AT STOP SIGN AT BOTTOM OF MOUNTAIN; BRAKE WENT TO FLOOR; ONLY SOURCE OF STOPPING WAS THE PARKING ASSISTED BRAKE WHICH CAUSED SKIDDING. EVERY DAY DRIVING THE BRAKE NEVER RESPONDS UNTIL HALF WAY TO THE FLOOR OR LOWER. TOOK TO DEALERSHIP THEY TEST DROVE AND DID NOTHING FURTHER TO CHECK BRAKES. *TR

BACKING OUT OF PARKING SPOT AND BRAKES FAILED (BRAKES WHEN APPLIED WENT ALL THE WAY TO FLOOR) AND SWIPED ANOTHER VEHICLE. TOOK TO DEALERSHIP AND THEY DID NOTHING BUT TEST DRIVE IT. *TR

AIR BAG COVER ON PASSENGER SIDE OF DASH BOARD BUCKLES. THIS HAS BEEN REPLACED TWICE AND HONDA NOW CALLS IT AN "ACCEPTABLE PRODUCTION DEFECT". *TR

TL*THE CONTACT OWNS A 2008 HONDA ODYSSEY. WHILE BACKING OUT OF THE DRIVEWAY, THE REAR GLASS EXPLODED INTO TINY PIECES. GLASS SPRAYED ALL OVER THE VEHICLE. THE VEHICLE DID NOT STRIKE ANY OTHER OBJECTS PRIOR TO THE FAILURE. THE DEALER HAS NOT BEEN NOTIFIED. THE CONTACT CALLED THE INSURANCE COMPANY TO FILE A CLAIM. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 10,000.

I PURCHASED A BRAND NEW HONDA ODYSSEY (2008) IN DEC. 2008. THE VEHICLE HAS A STEERING PROBLEM AND WILL NOT DRIVE STRAIGHT. AFTER MAKING A RIGHT-HAND TURN THE VEHICLE PULLS RIGHT AND AFTER MAKING A LEFT-HAND TURN THE VEHICLE PULLS LEFT. HONDA HAS BEEN UNABLE TO CORRECT THE PROBLEM AFTER 4 ATTEMPTS. THEY HAVE REPLACED THE ENTIRE RACK AND PINION SYSTEM TWICE. THEY HAVE REPLACED THE POWER STEERING SYSTEM, AND THE STRUTS. NONE OF THESE SOLUTIONS HAVE RESOLVED THE ISSUE. *TR

WE PURCHASED OUR 2008 ODYSSEY ON 7/5/08. AFTER DRIVING IT A WHILE WE NOTICED THE BRAKES APPEARED TO BE SOFT AND SPONGY. WHEN I FINALLY TOOK IT IN FOR SERVICE, I WAS TOLD IT NEEDED A NEW MASTER CYLINDER (AT 2800 MILES), WHICH THEY REPLACED. AFTER I PICKED IT UP, I DROVE IT A FEW MILES AND THE BRAKES STILL FELT SOFT AND SPONGY, SO I DROVE BACK TO THE DEALERSHIP. THE SERVICE MANAGER THEN DROVE THE CAR AND TOLD ME 'THAT'S THE WAY THE ODYSSEY BRAKES ARE.' WHILE ON A TRIP WE TOOK IT TO ANOTHER HONDA DEALER AND WAS TOLD THE SAME THING. WE HAVE A RIDGELINE AND THOSE BRAKES ARE NOT SOFT AND SPONGY. IT APPEARS THAT MANY OTHER ODYSSEY DEALERS HAVE THE SAME PROBLEM. *TR

MY CHILD FOLDED DOWN THE THIRD ROW SEAT IN MY 2008 HONDA ODYSSEY AND THE SEAT COLLAPSED AND FELL ON HIS HAND, BREAKING THREE OF HIS FINGERS. I CONTACTED HONDA AND NOTHING WAS DONE. *TR

NEW 2008 HONDA ODYSSEY WITH LESS THAN 200 MILES, WHEN THE PROBLEM FIRST OCCURRED 1. VIBRATION IN THE STEERING WHEEL WHILE BRAKING. HAPPENED EVERY TIME WHEN STOPPING AT STOP LIGHT OR WHEN SLOWING DOWN. THE HONDA SERVICE DEPT. IDENTIFIED IT TO BE A WARPED MOTOR AND THEY HAD TO RESURFACE IT. THEY MENTIONED THAT THIS PROBLEM HAS BEEN NOTICED IN SOME OTHER VEHICLES TOO, BUT THEY DIDN'T KNOW WHAT CAUSED THE PROBLEM. 2. PASSENGER AIR BAG LIGHT COMES UP WHILE DRIVING EVEN WHEN THERE IS NO PASSENGER IN THE SEAT. THE HONDA SERVICE DEPT. HAS LOOKED AT IT TWICE NOW, AS RECENT AS 2/13/2009 AND HAVE MENTIONED THAT THEY DON'T KNOW WHY IT HAPPENS... THAT IT ALSO HAPPENS IN ONE OF THE SERVICE TECH'S ODYSSEY VAN. THEIR SOLUTION TO ADDRESS THIS PROBLEM WAS TO PLACE A HEAVY OBJECT ON THE PASSENGER SEAT! ON BOTH ISSUES, I HAD OPENED A CASE WITH HONDA CUSTOMER SERVICE CASE #: N012009-01-0701207. THE FIRST TIME, THE CUST SERVICE REPRESENTATIVE TRIED TO SHRUG OFF THE VIBRATION ISSUE AS NOT AN ISSUE. ON THE SECOND INCIDENT, THE REPRESENTATIVE SOUNDED CONCERNED AND MENTIONED THAT HE WOULD ALSO BE UPSET ABOUT THESE MULTIPLE ISSUES ON A NEW VAN. HE ASSURED THAT WITHIN 2 DAYS, A HONDA REPRESENTATIVE WILL CONTACT ME TO FOLLOW-UP ON THIS ISSUE. BUT, NEVER DID I RECEIVE ANY CALL BACK. DUE TO POOR RESPONSE FROM HONDA CUSTOMER SERVICE, I HAVEN'T CALLED THEM BACK AS I DON'T GET ANY PROPER RESPONSE FROM THEM. I FEEL THAT I HAVE BEEN SOLD A "LEMON" AND THAT THE HONDA COMPANY SHOULD TAKE THIS VEHICLE BACK AND PROVIDE A NEW/DIFFERENT ODYSSEY VAN. *TR