2021 HONDA ODYSSEY Complaints

This happened twice to us. While stopped at the red light the car suddenly shuts off and won’t start. We had to press and hold the start button for 5 seconds for the van to start. It appears that on both times the car just stalled.

On 1/31/25 our rear tailgate automatically opened upon parking the car in our garage. Later that day, the tailgate would no operate properly and had to be manually opened. The key fob was functional and could operate all other doors in the car, except the tail gate. Later that day, while the car was parked in our garage, the tailgate started operating by itself, without pressing any buttons on the remote control key fob. It would open and close by itself and repeat the entire sequence over and over again. Upon turning on the car, the display identified a Power Tailgate Problem. The problem was reproduced by the Olathe Kansas Honda dealership. We took it to the dealership today and they diagnosed the problem, stating it is a Gate Control Unit failure (error code P1378 and P1379). Dealer confirmed what we experienced. We documented the safety problem via video. We were able to temporarily fix the issue by disconnecting the car battery overnight and reconnecting it the following morning. Safety concerns - This is a concerning issue as the tail gate could open by itself while driving, and/or could open by itself when you have the car parked in public, allowing theft of any items left inside. It could also open while someone is driving along a parking lot and cause an accident. There was no warning light prior to the malfunction of the tail gate control unit. We have found online that there may be a class action lawsuit regarding this issue.

I was driving in light snowfall when several alerts notifying me that the radar sensor was not working. This is common in snow fall. Later I cleared off the radar unit cover (The Honda logo on the front of the car). The alerts remained. I took it to the dealer and they dubiously told me it was "damaged by snow". This is impossible. It was light snow. There was no collision or impact. This device should be durable. It has no moving parts. But Honda wants me to believe that it simply stopped working from driving in a light snow. They want $1300 to replace. How do I know the next one won't conk out after the first snowfall? These units should have a lifetime warranty with only exceptions for collisions or impact damage. If the unit is damaged by snowfall, it's clearly too fragile and should not be on the market. It's a HUGE safety concern that the vehicle's advertised safety systems can be toppled like a house of cards from one light snowfall.

Power tailgate problem displayed on dashboard. Suddenly stopped working. Constant dinging noise when driving.

On 28-Dec-2024 I noticed the power tailgate stopped working on my 2021 Honda Odyssey. I tried to press the power tailgate button on the key fob, the button on the driver's side control panel, and the button on the tailgate itself, but none of them works. I did some research online and found out it's a common problem in 2018 to 2021 models and the cause was the failed Power Tailgate Control Unit due to water leakage through the cracks on the vehicle body. I opened mine and found there was water in the control unit box which might have caused short on the circuit board. I bought a new control unit a week later and it fixed the issue.

The children message that the radar is obstructed, I did the clean where is the radar is but the issue still.

The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that vehicles with present failures were being prioritized for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Honda Odyssey. While the contact’s wife was driving approximately 70 MPH, the vehicle began to lose automotive power with several unknown warning lights illuminated. The vehicle was driven to the shoulder of the roadway before stalling. The vehicle was unable to be restarted and was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 72,000.

The sliding door closed on my child's hand cutting the top of his finger off down to his finger bone.

The contact owns a 2021 Honda Odyssey. The contact stated that on one occasion while the vehicle was parked, the rear hatch failed to open. Additionally, the contact stated that while driving at approximately 35 MPH, the rear hatch opened inadvertently. The contact pulled over to the side of the road where the door was closed but failed to securely latch. The vehicle was taken to a dealer where it was diagnosed and determined that condensation had leaked into to the driver’s side of the gate and damaged the rear gate control unit. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 46,500.