2019 HONDA PASSPORT Complaints

My vehicle is currently subject to recall 23V-858. I never received a recall letter. I am currently an active duty service member attempting to have my vehicle shipped to Hawaii in conjunction with a PCS. The government will not ship my vehicle until Honda provides me with a letter confirming that there is currently no fix for 23V-858. Can you please help me get something from them ? I have already contacted several local dealerships as well as their corporate office and no one will help me. Thanks !

The contact owns a 2019 Honda Passport. The contact stated that while stopping at a red traffic light, the vehicle inadvertently lost motive power, after which the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause for the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000. The VIN was not available.

I contacted my local Honda dealership on May 20, 2024 and was told that there are no parts available to address and correct this recall (NHTSA Recall Number: 23V-858), and that American Honda Motor Co., Inc. has stated that there would be no parts available "until late this year." This is a safety issue that, should failure occur during vehicle operation and/or in motion, would render the vehicle instantly inoperative. American Honda Motor Co., Inc. should immediately expedite the manufacture, shipment, and replacement of these potentially defective fuel pump modules to address this risk to vehicle operators.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that it was difficult to start the vehicle. The dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. Parts distribution disconnect.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The vehicle does not restart after entering 'Auto Idle Stop' even with latest software update by Honda. About 2 month ago, my car started to act weird and stopped restarting during traffic stops, causing dangerous situations. (I was waiting in the intersection to make left turn and the vehicle was stopped in the middle) I went to Honda dealership for repair, and they explained that its known issue and can be solved by software update. They promised that it won't happen again, but starting few days ago, it is doing it again. I went to the dealership again, and they are now saying that they have to replace the starter. I don't think it is a safe approach to let customer "test" the software and replace problematic part depending on the test outcome. I feel like Honda should update the software AND replace starter.

The contact owns a 2019 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Started my vehicle and drove about a mile before my brake system lights came on. They were sporadically coming on , but now it's a continuous issue. I would like to know is there some kind of recall on vehicles that are experiencing issues with the ACC, COLISION MITIGATION SYSTEM, BRAKE SYSTEM, LKAS, AUTO HIGH BEAM, and ROAD DEPARTURE MITIGATION lights staying on . I only have 28,000 miles on my 2019 Passport Elite. So it's no longer un warranty. I see that a number of people on the Honda Forums are experiencing the same issues. As a loyal Honda owner, I must say I've had more issues and recalls with this one. Too many for an almost $50,000 vehicle.

My Honda Passport will trigger false forward collision alarms randomly, and for no reason. No obstructions are visible most of the time recently! As the BRAKE warning appears, the steering wheel vibrates and a quick braking jabs causing panic as if the brakes are fully engaged then it releases. This happens for no apparent reason. It is VERY distracting and if the brakes do apply very quickly, serious injury and damage can occur. This has happened multiple multiple 10+ times. Now until recently l was usually in a construction zone near a ?? barrier or orange hivis barrel by or passing over thick lane markings on the pavement. So l assumed system was over sensitive but never during those incidents was my vehicle was directly in front (head-on) nor did l veer into the direction barrel/barrier.

The Automatic Emergency Braking system has gone off multiple times on my 2019 Honda Passport since purchasing it in February 2021. Only a few of those times was necessary, the rest have either been an annoyance or have created more of a hazard when driving. This was especially true when the braking system dramatically reduced the speed of the Honda passport while traveling on an interstate highway, passing a truck while additional vehicles were traveling at the same speed behind me. I lost full control of the car for a minute and which only exacerbated the situation. I’m very fortunate a crash did not occur in that moment. I have never had this component looked at, but have only had the car serviced at Honda dealerships and have had the camera re calibrated a few times now. There were no warning signs, a giant “BRAKES” flashes on the dash once the system has been triggered into action, but there’s no way I’m aware to stop it once it’s been triggered, there’s only the option to turn the entire system off ahead of it being triggered. This issue has been happening as long as I can remember, but is generally bad on high traffic multi lane roads and single lane roads where traffic is consistent from the other direction.