2019 HONDA PASSPORT Complaints

On two occasions this summer, after coming to a complete stop at an intersection, the car initially failed to restart (with the stop-start feature in use). On both occasions I was able to restart it within 30 seconds. Other than temporarily inconveniencing the drivers behind me, so far this has not yet caused a bigger problem. I have not yet tried to have a dealer or independent service center reproduce or confirm the problem. If any type of message appeared when this happened, it appeared too briefly for me to notice or read it. This problem appears to me to be the same that has been reported for some Honda Pilots and other models. This Passport has a 3.5 liter V6 engine and 9-speed automatic transmission.

The engine auto start feature. The engine shuts off when stopped for a period and restarts when gas pedal is pressed. 8/14 engine did not restart, took the entire green light cycle to get engine restarted. started to turn off that feature when i remember. 8/18 engine did not restart when leaving a parking lot, took about a minute to get engine started. I emailed honda on 8/15 via their website, Case #14055209, so far I have only received an automated response assigning a case number

The transmission system problem light appeared on the dash, and then the Blind Spot info system problem light appeared as well. The car refused to shift and caused us to pull off the road at night, put the car in park, and turn the car off on a busy road. It is scheduled to be looked at by Friendly Honda in Springfield IL on July 28th 2023 No the vehicle has not be inspected by anyone yet No there were no warning alarms at all prior to the incident.

This happens intermittently since I have owned vehicle. When car is stopped for a light or stop sign the engine idle stop engages. Then the car will not start up again when foot is taken off brake. In fact car automatically switches into neutral and care will not start. I been stranded on busy roads and almost hit twice because of this issue. I also had to purchase a new battery as I was told this is what was the issue by dealership and my battery was out of warranty

The vehicle was unable to restart after the auto idle stop engaged at a stoplight, shutting the engine off. Upon release of the brake, the engine did not restart and the car was left stranded for several hours in the middle of a large intersection putting the driver at risk. The car was unable to be restarted and stranded for over two hours until police were able to clear a safe path and have the car towed to the nearest service center. There were no warning indicators or service lights prior to this occurrence. The authorized Honda service center found that the battery was drained and the auto idle stop had engaged while the car battery was low, leaving the car stranded and unable to be restarted.

Since I purchased this car in 2020, I have regularly experienced my car stalling out because of the auto idle function. The car shuts off when I brake and then does not turn back on, leaving me stranded in traffic until I can manually shut off my car and turn it back on. This is a major safety hazard that Honda has yet to properly address. Honda had a recall to "fix" this, which was just a software update. This was conducted 5/12/2023 on my car. Unfortunately, today (5/20/2023) my car stalled out again at a traffic light due to the auto idle function. Honda needs to address this issue, and if they cannot, then they need to provide those with defective models a path to upgrade their car.

The contact owns a 2019 Honda Passport. The contact stated that on several occasions while driving at various speeds, the vehicle experienced phantom braking. The contact stated that on one occasion, the failure caused the vehicle to come to a complete and abrupt stop. The brake warning light was illuminated. Additionally, the contact also stated that the steering wheel was shaking with an unknown chime heard. The vehicle was taken to a local dealer however, the failure could not be duplicated. The failure recurred and the vehicle was taken back to the dealer, where it was diagnosed that the braking system needed to be recalibrated. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, where it remained awaiting diagnostic and repair. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Since purchasing the vehicle I had issues with jerking of the transmission in 4th or 5th gear around 30-35mph. It most commonly occurred on hills or with slower acceleration like traffic. It's a commonly reported issue with all these models using the ZF 9 speed transmission. I was traveling up a hill one day and an engine light came on and car refused to start. The transmission had seized and teeth shattered inside. I was 5,000 miles out of warranty, so had to pay the $7,700 out of pocket to fix. I was working at Honda, so I know the issues with the transmission have been reported (part of the reason the latest full model change is going to the 10 speed Honda transmission).

The contact owns a 2019 Honda Passport. The contact stated that while at a stop light, the fuel saving feature activated; however, the vehicle would not restart after releasing the brake pedal. The contact manually restarted the vehicle and continued driving. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 32,400.

This has been happening from the beginning of ownership. There was a recent recall but it DID NOT fix the problem. I come to a stop, and then start to go and my car stalls out for a second and then restart. Every time I took it in to the service center, they said they can't recreate it and there's nothing wrong. As it stalls, the "collision mitigation system" warning light comes on. I have almost been rear-ended many times and it's really scary. You can see all the complaints online for this same problem but Honda is not acknowledging the problem. Someone is going to get seriously hurt. The contact stated that Honda told them to get a video of the failure happening but the failure occurs unexpectantly and while driving.