2019 HONDA PASSPORT Complaints

I WAS DRIVING ON THE HIGHWAY AT 65MPH. ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN AT A VERY FAST RATE CUTTING MY SPEED IN HALF. 2 ERRORS APPEARED ON THE DASHBOARD. "TRANSMISSION PROBLEM, APPLY PARKING BRAKE WHEN PARKED." AND "BLIND SPOT INFO SYSTEM PROBLEM." LUCKILY I WAS ABLE TO PULL OVER JUST IN THE RIGHT TIME, BUT THE VEHICLE WAS STARTING TO GET VERY HARD TO CONTROL WHILE STEERING AS THIS WAS ALL HAPPENING. THE VEHICLE STARTED TO CONTROL ME MEANING J ALMOST COULDN'T STEER IT WHERE IT NEEDED TO GO AND I COULD NOT ACCELERATE AT ALL ON THE HIGHWAY. THE VEHICLE KEPT SLOWING DOWN. I WAS ON THE SHOULDER OF THE HIGHWAY AROUND A SHARP TURN AND I WAS TERRIFIED THAT SOMEONE WOULD SLAM RIGHT INTO ME. IT TOOK A TOW TRUCK 1 HOUR TO ARRIVE. THE DEALER HAS NEVER HEARD OF THIS ISSUE BEFORE. I'M WAITING TO HEAR BACK FROM THEM AS THEY STILL HAVE M VEHICLE. WILDE HONDA WAUKESHA, WI

THE INFOTAINMENT INFORMATION DISPLAY BECOMES BLANK INTERMITTENTLY. DATA CONNECTION LOSS RADIO SIGNAL LOSS INTERMITTENTLY WHEN SCREEN IS ACTIVE. SPEED INDICATOR PANEL GOES BLANK INTERMITTENTLY. IT IS CURRENTLY UNKNOWN IF SAFETY FEATURES ARE COMPROMISED AT THIS TIME. HONDA HAS REPLACED SYSTEMS AND THE PROBLEM HAS REOCCURRED. GIVEN THESE PROBLEMS THE VEHICLE IS NOT BEING DRIVEN. THESE EVENTS ARE WHILE VEHICLE IS IN MOTION ON VERY FAT, TO SLIGHTLY BUMPY SURFACES. HARDER JARRING HAS NOT CREATED SIMILAR EVENTS. THIS ISSUE HAS BEEN REPORTED PREVIOUSLY. AND CONTINUES AFTER HONDA RECOMMENDED REPAIR.

MULTIPLE ISSUES WITH THE INFOTAINMENT SYSTEM. THE FIRST ISSUE HAPPENED AROUND 300 MILES, THE APPLE CARPLAY WOULD NOT CONNECT. HAD TO REPEATEDLY DISCONNECT AND RECONNECT APPLE XS MAX. AT TIMES THE SOUND WOULD JUST STOP WORKING. SWITCHING FROM CARPLAY, XM RADIO, AND FM WOULD FIX THE ISSUE. THE INFOTAINMENT COMPLETELY SHUT DOWN ON JULY 13TH. I TRIED TO "FIX" BY TURNING THE PASSPORT OFF AND ON, GETTING OUT OF THE PASSPORT AND LOCKING THE DOORS, GETTING BACK IN AND STARTING IT. I TRIED THIS ABOUT 10 TIMES AND NOTHING WORKED. I DROVEE STRAIGHT TO THE DEALERSHIP. THEY QUICKLY DISCONNECTED THE BATTER FROM THE PASSPORT AND THIS RESOLVED THE ISSUE. THE ISSUES HAPPENED BOTH WHILE THE PASSPORT WAS IN DRIVE AND WHILE IN MOTION. I HAVE ALSO HAD ISSUES WITH THE DRIVER SIDE MIRROR NOT HOLDING MEMORY. THE MIRROR SOMETIMES DOES A FACTORY RESET, SO I AM FINDING MYSELF HAVING TO RESET THE MIRROR EVERY TIME I GO TO DRIVE.

TL* THE CONTACT OWNS A 2019 HONDA PASSPORT. WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER SUDDENLY SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ROYAL HONDA (2633 N. HULLEN ST, METAIRIE, LA) WAS CONTACTED IN REFERENCE TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,700.

NOTE. ALL HAS TAKEN PLACE WHILE IN MOTION EXCEPT FOR THE RESTART. STARTED WITH INTERMITTENT SPEAKER CRACKLES. YESTERDAY CRACKLES WITH RADIO ON REOCCURRING CRACKLES FOLLED BY INFOTAINMENT SCREAN NOTING RADIO SIGNAL LOSS FOLLED BY DATA COMMUNICATIONS LOSS. (PARAPHRASING) FOLLWED BY BLANK SCREEN. FOLLOWED BY BLANK INSTRUMENT SCREEN. FOR SOME SECONDS. THEN ALL SCREANS BECAME FUNCTIONAL. TODAY AS RADIO PLAYED THERE WAS A LOSS OF SOUND WITH VISUAL INDICATION RADIO OPERATION WAS CONTINUING AS A BUMP IN THE ROAD WAS NOTED. RADIO REMAINED SILENT TILL LATER AS ENGINE WAS RESTARTED. RADIO THEN SOUNDED THROUGH SPEAKERS.

AFTER CAR SITS OVERNIGHT, BREAK PEDAL IS ROCK HARD AND CAN'T BE DEPRESSED THUS NOT ALLOWING THE CAR TO START USING PUSH START. ALL ELECTRICAL WORKS FINE BUT MSG ON DASH SAYS "TO START ENGINE PRESS BRAKE" THE PEDAL WON'T BUDGE AND THE CAR WON'T START. HAVE TO USE TWO FEET AT TIMES TO DEPRESS BREAK PEDAL TO ALLOW PUSH START BUTTON TO ENGAGE. EVERY MORNING FOR LAST SIX DAYS THIS HAPPENS. HAVE ENCOUNTERED PROBLEM EVEN AFTER CAR IS WARMED UP. FIRST DEALER SAID NORMAL BUT NO ONE SHOULD HAVE TO USE TWO FEET TO PRESS THE BREAK PEDAL TO START THE CAR. CURRENTLY AT SECOND DEALER TO INVESTIGATE AS SERVICE WRITER EXPERIENCED WHAT I DESCRIBED AND SAID THAT BRAKE PEDAL WAS EXCESSIVELY HARD. VEHICLE IS ON FLAT GROUND AND BREAK PEDAL IS NOT BEING PUMPED. HAPPENS UPON JUST GETTING INTO CAR, PLACING FOOT ON BREAK TO START CAR AND WON'T START.

LOOSE PLASTIC TRIM ABOVE DRIVER'S SIDE HEADLIGHT. IT MOVES ABOUT 1/4 INCH. THIS WILL FLEX IN THE TURBULENCE AND BREAK IN TIME. IT COULD THEN FALL OFF THE VEHICLE AND STRIKE A PEDESTRIAN OR ANOTHER VEHICLE. THE PASSPORT WAS SOLD NEW IN THIS CONDITION.

ALL FOUR EMERGENCY GRAB HANDLES LOOSE. TOOK CAR TO LOCAL DEALERSHIP TO HAVE THEM TIGHTENED AND WAS INSTEAD SHOWN THAT OTHER PASSPORTS ALL SHARE THE SAME PROBLEM. WAS TOLD THAT THE LOOSE GRAB HANDLES ARE A CHARACTERISTIC BY AN AMERICAN HONDA CUSTOMER CARE REPRESENTATIVE AND SO UNABLE TO BE FIXED UNDER WARRANTY. NUMEROUS OTHER FIT/FINISH ISSUES HAVE BEEN DOCUMENTED WITH THE DEALERSHIP; LOOSE LEATHER WRAPPING ON STEERING WHEEL, LOOSE A PILLAR TRIM, RATTLING FROM INSIDE DRIVERS SIDE DOOR, LOOSE ROOF RAIL TRIM(BOTH LEFT AND RIGHT), FRONT HEADLIGHT BLACK PLASTIC INSERT IS LOOSE ON BOTH SIDES. ALL OF THESE FIT/FINISH ISSUES ARE SHARED AMONGST MANY PASSPORTS AS SHOWN TO ME ON THE DEALERSHIP LOT AND DUE TO THIS HONDA WILL NOT FIX THE ISSUES.

VEHICLE WITH LESS THAN 1000 MILES. ENGINE STALLED DURING MOTION APPROX 70 MPH. FORCED TO PULL OVER AND RESTART ENGINE BUT WAS UNABLE TO PUT INTO DRIVE BUT AFTER A MINUTE WAS SUCCESSFUL IN STARTING. ENGINE STALLED TWO MORE TIMES AFTER AND EACH TIME MORE ERRORS WERE REPORTED ON THE VEHICLE DRIVER DISPLAY. ERRORS INVOLVED EMISSIONS, TRANSMISSION, ENGINE, BLIND SPOT MONITORING, AND BATTERY. ISSUE WAS RECTIFIED BY HONDA DEALERSHIP BUT UNKNOWN WHETHER OR NOT PERMANENT DAMAGE OCCURRED. THE DEALERSHIP FIX WAS TO "DRAIN ATF FLUID AND BROUGHT TO PROPER LEVEL". THEIR DIAGNOSES WAS THAT "ATF IS OVERFILLED." VEHICLE HAS MULTIPLE FIT/FINISH/BUILD QUALITY ISSUES LEADING ME TO BELIEVE THAT THE MANUFACTURER IS AT FAULT FOR THIS PROBLEM AND THAT OTHER ISSUES MAY BE PRESENT BUT UNKNOWN. ONE NOTABLE SAFETY ISSUE WITH THE BUILD QUALITY IS THAT ALL FOUR EMERGENCY HANDLE BARS ARE LOOSE.

VEHICLE RETURNED TODAY FOR THE THIRD TIME. SAME ISSUES: WILL NOT COME OUT OF PARK, 10 WARNINGS. LET VEHICLE RUN ABOUT 15 MINUTES, TURN OFF, GO INSIDE FOR ABOUT 15 MINUTES, RESTART VEHICLE, 7 WARNINGS AND NOW CAN GET INTO DRIVE. ONE ADDED ISSUE: AT THE DEALERSHIP WHEN CLOSING THE DOOR THERE IS SEVERAL BEEPS INDICATION THE KEY IS STILL INSIDE THE VEHICLE. THE KEYFOB IS NOT IN THE VEHICLE OR ANYWHERE NEAR!! VEHICLE STATIONARY IN GARAGE AT HOME.