2001 HONDA PASSPORT Complaints

TL* THE CONTACT OWNS A 2001 HONDA PASSPORT. THE CONTACT NOTICED SHORTLY AFTER PURCHASING THE VEHICLE THAT THE FRAME WAS COMPLETELY CORRODED. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 10V436000 (SUSPENSION:REAR) AND WAS OFFERED A BUY BACK FROM THE MANUFACTURER BUT THE CONTACT DECLINED. THE CONTACT ASKED THE MANUFACTURER TO REPAIR THE VEHICLE BUT THE MANUFACTURER DID RESPOND, BUT REFUSED BECAUSE OF THE COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 141,000. UPDATED 11/29/11 *CN UPDATED 12/07/11

TL* THE CONTACT OWNS A 2001 HONDA PASSPORT. THE CONTACT STATED THAT THE FRAME WAS COMPLETELY CORRODED. THE CONTACT MENTIONED THAT THE VEHICLE COULD NOT PASS INSPECTION DUE TO THE CONDITION OF THE FRAME. IN ADDITION, THE BRACKETS THAT HELD THE FUEL TANK WERE ALSO CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE THERE WERE HOLES IN THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000.

2001 HONDA PASSPORT. CONSUMER STATES PROBLEMS WITH BRACKET LINKS RECALL. *TGW THE CONSUMER STATED SHE/HE TOOK THE VEHICLE TO THE DEALER AFTER RECEIVING THE RECALL. AFTER INSPECTING THE VEHICLE, THE DEALER STATED THE REPLACEMENT BRACKETS WOULD NOT SOLVE THE PROBLEM, BECAUSE ALL OF THE COMPONENTS UNDER THE VEHICLE WERE SEVERELY RUSTED. HONDA OFFERED TO BUY THE VEHICLE BACK FROM THE CONSUMER ACCORDING TO THE KELLEY BLUE BOOK VALUE OF $1800. THE CONSUMER STATED THE VEHICLE WAS WORTH MORE. *JB UPDATED 08/24/11.*JB UPDATED 10/10/12. *JB

9/11/10 WHILE DRIVING 2001 HONDA PASSPORT, I HEARD A LOUD NOISE IN THE REAR OF THE VEHICLE AND SIMULTANEOUSLY I LOST CONTROL OF THE VEHICLE. IT WAS TOWED ON A FLATBED DUE TO EXTENSIVE FRAME ROT. THE HONDA DEALER SAID THE FRAME WAS SO BADLY CORRODED THERE WAS NO PLACE ON THE FRAME THAT THEY COULD ATTACH THE LOWER LINK BRACKET BACK ONTO THE VEHICLE. THE LOUD NOISE WAS THE LOWER LINK BRACKET BREAKING LOOSE FROM THE FRAME BECAUSE THE FRAME ROTTED THROUGH. I WAS TOLD THE VEHICLE WAS NOT ROAD SAFE AND NEEDED A FRAME REPLACEMENT. SINCE AN EA HAD BEEN OPENED HONDA SUGGESTED I GO TO A GARAGE THAT CAN BYPASS THE CORROSION AND RIG SOMETHING UP THAT WOULD ALLOW A TEMPORARY FIX UNTIL A RECALL WAS ISSUED. I DID THE REPAIR AT A COST OF $1,200.00, BUT IT WAS NOT GUARANTEED OR ROAD SAFE FOR ANYTHING BUT SIDE ROADS AROUND TOWN. LATER A RECALL WAS ISSUED ON THE LOWER LINK BRACKETS. MY LOWER LINK BRACKETS ARE NOT DEFECTIVE THEY ARE FINE AND COMPLETELY INTACT. THE PROBLEM IS MY ENTIRE FRAME IS CORRODED THROUGH ALL LAYERS AND IS RIDDLED WITH HOLES. THE BRACKET CANNOT BE ATTACHED BECAUSE YOU CANNOT WELD A BRACKET ONTO RUST AND HOLES. FROM THE DATE OF THE RECALL BOTH HONDA OF TORRINGTON AND THE INDEPENDENT GARAGE THAT DID THE TEMPORARY REPAIR SAID THE VEHICLE WAS NOT ROAD SAFE , FELL WELL OUTSIDE THE PARAMETERS OF THE WORST STAGE INCLUDED IN THE RECALL AND THAT MY CASE WOULD BE REFERRED TO HONDA TO NEGOTIATE A SETTLEMENT. AFTER MONTHS OF CALLS TO THE DEALER ABOUT THE STATUS I WAS TOLD TO BRING THE VEHICLE DOWN FOR THE RECALL REPAIR. WE REQUESTED TO BE PRESENT AND DID NOT AUTHORIZE REPAIRS UNLESS WE WERE. WE CALLED THE DEALER TO ASK WHEN THEY WOULD BE CALLING US DOWN. THEY SAID TO ARRIVE IN ONE HALF HOUR BECAUSE THAT'S WHEN THEY WOULD BE BRING THE VEHICLE IN. WHEN WE ARRIVED 20 MINUTES LATER, WE WERE TOLD A STAGE 2 REPAIR WAS ALREADY DONE PER THE TECH-LINE. WHICH CONSISTED OF SPRAYING WAX OVER AN UNSAFE FRAME. THEY REFUSED TO PUT ON OUR INVOICE THAT IT WAS ROAD SAFE. *TR

MY 2001 HONDA PASSPORT WENT IN FOR INSPECTION FOR RECALL FOR THE LOWER LINK TRAILING BRACKETS. THE BRACKETS WERE INSTALLED OVER THE RUSTED FRAME ON 03/16/11. IT WAS STATED IN EMAILS TO THE CORPORATE OFFICE THAT EVEN IF THE STAGE 3 REPAIRS WERE COMPLETED AS INSTRUCTED THE VEHICLE WOULD BE UNSAFE TO DRIVE DUE TO THE DEEP CORROSION IN OTHER PORTIONS AS WELL. HONDA TOLD JEFFREY HONDA TO STILL PERFORM THE STAGE 3 REPAIR AS THE OTHER CORROSION AREAS DO NOT APPLY TO THIS CURRENT CAMPAIGN. IT IS JEFFREY HONDA'S PROFESSIONAL OPINION THAT THE VEHICLE REMAINS UNSAFE TO DRIVE DUE TO HEAVY AND DEEP CORROSION TO REAR TRAILING ARMS, REAR FRAME HANGING NOT BOLTED TOGETHER. FUEL TANK HOUSING RUSTED AND HALF WAY PORTIONS AS WELL. HONDA CORPORATE OFFICE REFUSES TO OFFER A BUY BACK OFFER FOR THIS VEHICLE. THEY HAVE BOUGHT BACK OTHER VEHICLES THAT WERE NOT AS BAD AS MINE AND TELL ME THAT THEY ARE SORRY BUT THEY WILL DO NOTHING ELSE FOR ME. MY VEHICLE IS NOT SAFE TO DRIVE AND STILL HAS A 2 YEAR LOAN ON IT WITH FULL COVERAGE INSURANCE. IT IS NOT MY FAULT THAT HONDA USED DEFECTIVE STEEL WHEN MAKING THESE FRAMES FOR THESE VEHICLES. CASE MANAGER [XXX] SAYS THE BUY BACK OFFERS ARE ON A CASE-BY-CASE BASIS. IN OUR MANY CONVERSATIONS HE CAN NOT TELL ME WHY MY VEHICLE DOES NOT MEET THE CRITERIA. IT IS RUSTED UNDERNEATH FROM ONE END TO THE OTHER. THE TRAILING BRACKETS INSTALLED ARE LIKE A BAND AID FOR A BROKEN LEG. I FEEL DISCRIMINATED AGAINST AS OTHERS GET BUY BACK OFFERS AND ALL I GET IS SORRY. I HAD TO HAVE THE VEHICLE TOWED HOME BECAUSE OF SAFETY ISSUES. IT CAN NEVER BE DRIVEN AGAIN WITH ONLY 80,000 MILES AND A PERFECT BODY BECAUSE THE WHOLE FRAME IS ROTTED. I FEEL THAT THE RECALL SHOULD BE REOPENED TO INCLUDE THE FRAME. MANY PEOPLE ARE STILL DRIVING THESE VEHICLES WITH THE ROTTED FRAMES AS IT IS THEIR ONLY TRANSPORTATION. THEY ARE RISKING THEIR LIFE AND THE LIVES OF OTHERS ON THE ROAD BY CONTINUING TO DRIVE THESE VEHICLES. ALL STATES SHOULD OF RECEIVED A INSPECTION NOTICE FOR THESE VEHICLES. INFORMATION REDACTED PURSUANT TO THE FREEDO

TL* THE CONTACT OWNS A 2001 HONDA PASSPORT. THE CONTACT STATED THAT THE FRAME WAS COMPLETELY RUSTED AND EXHIBITED RUST HOLES THROUGHOUT THE FRAME. THE CONTACT CALLED THE MANUFACTURER REGARDING THE RUST AND THE MANUFACTURER STATED THAT THEY COULD ONLY REPLACE THE UPPER TRAILING ARM BRACKET. THE CONTACT BELIEVED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 182,000.

TL* THE CONTACT OWNS A 2001 HONDA PASSPORT. THE CONTACT STATED THAT HE WAS NOT SATISFIED WITH THE REPAIRS PERFORMED ON THE VEHICLE UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR). HE BELIEVED THAT THE REPAIR WAS A TEMPORARY FIX TO A MAJOR PROBLEM. IN ORDER TO PREVENT POSSIBLE CORROSION OF THE LOWER LINK SUSPENSION BRACKETS, THE DEALER WERE TO INSPECT THE REAR SUSPENSION LOWER LINK BRACKET AREA AND FOR VEHICLES IN WHICH LITTLE OR NO CORROSION WAS FOUND, THE AREA WAS TO BE TREATED WITH AN ANTI-CORROSIVE COMPOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DECIDED THAT THE REMEDY REPAIRS ADMINISTERED TO THE VEHICLE WERE ADEQUATE TO CORRECT A POTENTIAL FAILURE. THE MANUFACTURER WAS CONTACTED CONFIRMED THAT THE REPAIR WAS SUFFICIENT TO PREVENT A POTENTIAL FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 119,628. UPDATED 05/25/11 *BF THE CONSUMER STATED HONDA RECOMMENDED PLATES TO BE ATTACHED TO THE FRAME TO REINFORCE IT. THERE ARE RUST HOLES BEYOND REPAIR AND UNDER THE BRACKETS ON THE PASSENGER SIDE. UPDATED 08/19/11*JB

I HAVE A 2001 HONDA PASSPORT WITH 91000 MILES AND HAS BEEN RECENTLY RECALLED DUE TO A ROTTED FRAME. PRIOR TO THE INSPECTION, UPON A PERSONAL INSPECTION, CHUNKS OF MY FRAME WERE ABLE TO BE REMOVED BY HAND. I WAS ADVISED OF 4 STAGES OF SEVERITY AND AFTER THE INSPECTION MY VEHICLE WAS A STAGE 4. AFTER A MONTH AND A HALF I'VE BEEN INFORMED THAT ACTUALLY THERE IS 5 STAGES AND MINE HAS BEEN REPAIRED. I'M STILL AWAITING FINAL APPROVAL FROM HONDA CORP TO RELEASE THE VEHICLE BACK TO ME. I WORK IN A TOTAL LOSS CLAIM HANDLING ENVIRONMENT FOR THE LARGEST INSURER OF VEHICLES ON THE ROAD TODAY. NOT ONLY HAVE PROFESSIONALS THAT HANDLE INSPECTIONS DAILY FOR THIS COMPANY BUT THE SHOP THAT DID THE REPAIRS ARE SAYING THIS VEHICLE IS STILL NOT SAFE FOR THE ROAD CONSIDERING THE EXTENT OF CORROSION OVER THE ENTIRE FRAME, NOT JUST THE 'BRACKETS'. I HAVE A 2 YEAR OLD ONLY CHILD THAT I REFUSE TO PUT IN THIS VEHICLE WITH THAT BEING THE CASE CREATING A MAJOR DILEMMA ABOVE AND BEYOND JUST THE ECONOMICAL IMPACT. HONDA HAS DONE ABSOLUTELY THE MINIMUM TO COVERAGE LARGE LIABILITY LOSSES WITH THIS ISSUE AND ARE PUTTING UNSAFE VEHICLES BACK ON THE ROAD. OVER THE LAST WEEK OF THIS TREMENDOUS NIGHTMARE, I'VE BEEN SHUFFLED FROM DEPARTMENT TO DEPARTMENT WITHIN HONDA BEING RENDERED AS A 'SINGLE' CUSTOMER WITH ABSOLUTELY NO RECOURSE AGAINST THIS INJUSTICE. ULTIMATELY, I'M FACED WITH BEING A PARENT PROTECTING MY CHILD FROM AN UNSAFE VEHICLE VERSUS UNLOADING THIS VEHICLE ON AN INNOCENT BYSTANDER TO RECOUP ECONOMICALLY. I HAVE NO EXPECTATIONS FROM THIS COMPLAINT OTHER THAN SIMPLY KNOWING MORE THAN THE AVERAGE CONSUMER GOING THROUGH THIS NIGHTMARE DUE TO MY OCCUPATION AND SIMPLY HAVING TO DEAL WITH IT. WE HAVE TOO MANY RESOURCES IN THIS INDUSTRY TO ALLOW SOMEONE TO GET INJURED OR WORSE YET DIE DUE TO THE BOTTOM LINE OF A LARGE COMPANY AND NOTHING BEING DONE. THANK YOU TO WHOMEVER READS THIS FOR FINISHING MY COMPLAINT, NOW ON TO THE NEXT ONE. UPDATED IVOQ 04/08/11 *TR

TL* THE CONTACT OWNS A 2001 HONDA PASSPORT. THE CONTACT HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR) WHICH WAS SUPPOSE TO REPAIR THE LOWER LINK BRACKETS ON THE VEHICLE BECAUSE OF RUST. THE CONTACT THEN TOOK THE VEHICLE FOR STATE INSPECTION AND WAS INFORMED THAT THE VEHICLE DID NOT PASS DUE TO SEVERE FRAME RUST AND FRACTURES. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE IT DID NOT PASS THE FRAME TEST CHECK. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 86,000.

2001 HONDA PASSPORT. REAR TRAILING LINKAGE RUSTED AWAY FROM FRAME. RECEIVED RECALL A YEAR LATER FROM HONDA. TRUCK IS NOW AT A WELDER GETTING THE REAR FRAME RAILS PATCHED DUE TO RUSTING. ITS NOT ONLY THE FRAME RAILS THAT ARE RUSTING AWAY. MILEAGE ON VEHICLE IS 125000. I HAVE NOTICED THE ENTIRE FRAME FROM FRONT TO BACK RUSTING. THIS IS A SERIOUS ISSUE. CAN AND WILL CAUSE AN ACCIDENT OR DEATH. MY EXPERIENCE WAS WITH THE REAR TRAILING LINKAGE. WAS DOING 45 MPH DOWN A HIGHWAY, HIT A BUMP, LINKAGE BROKE AWAY FROM THE FRAME.. I FISHED TAILED IN TRAFFIC, LUCKILY NOT HITTING ANYONE OR HURTING MYSELF. THIS VEHICLE NEEDS TO BE TAKEN OFF THE ROAD. AND CUSTOMERS REIMBURSED AND COMPENSATED. *TR