2019 HONDA PASSPORT Complaints

Radio/Screen/Back-up camera do not turn on or turn off randomly and unexpectedly when driving. Usually receive a crackling sound and a MOST off network message before black screen. Upon initial start up of vehicle, a driver sets car to reverse relying and expecting a functional view of rear camera on screen. This issue makes backing up safety features unreliable.

while driving the instrument panel went off for several seconds there is a recall for 2019 Passports for this issue but not my VIN

The contact owns a 2019 Honda Passport. The contact stated that while driving 80 MPH on the interstate, the instrument cluster briefly went blank. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the instrument cluster and cable needed to be replaced. The contact was provided an estimate for the repair, but the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V439000 (Back Over Prevention, Electrical System); however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 56,000.

My vehicle has experienced multiple dangerous incidents where it shuts down or shifts into neutral while driving. This has happened on highways, tunnels, busy on-ramps and main streets. The car loses power and requires restarting, which takes about 30 seconds. On a busy highway or street, this is enough time for a serious accident to occur if other vehicles cannot switch lanes on time. This has happened multiple times with my child in the car, and me being currently pregnant. The vehicle has never given me a warning prior. The issue appears to be related to the Auto start/stop system and/or electrical drivetrain controls. the vehicle is unsafe to operate because the driver can forget to disable auto start/stop and the car can suddenly lose power in traffic. There was also a separate incident (in between the multiple incidents above) where I was on the highway, my car accelerated, brakes wouldn't work, and my foot wasn't on the gas. the car then shifted to neutral and the only way I could stop was by shutting it off and moving to the breakdown lane. There have been two repair attempts. The first repair was done in 2024 after the initial loss-of-power incident related to the auto start/stop feature. In this repair, the battery was replaced and I was told a full diagnostic was run and the car was safe to drive. On 11/11/25 the serious incident with acceleration/ loss of brake function on the highway occurred. A full diagnostic was run and the transmission was replaced under warranty. However, a month after the transmission replacement, the loss of power issue returned. It has now been at least 4 incidents since the transmission was changed. I reported this to Honda corporate and received a case number, but despite multiple attempts to receive an update over the past 2 months, I have not been contacted by Honda, and no resolution has been provided. I do not feel safe driving this vehicle and no longer trust further repairs.

Front camera that is needed for all of the lane sensing, Cruise control, lane keep assist malfunctions. This camera is needed to operate all of these safety systems. I’ve seen many blogs with drivers saying they have a similar issue. The fix is $1800.

The lane keep assist camera internally faulted and intermittent tries to work but will immediately fault out. Lights will show for adaptive cruise, lane departure, and collision avoidance. Code shows internal fault and is shown in bulletin to replace. Happened begining of 2025 like most other people.

Condensation has appeared inside the assembly with no visible signs of cracking or damage. Only one headlight is affected

At random times, the dashboard will show "BRAKE" repeatedly when there is nothing obstructing the road or any other vehicles nearby. We have also experienced at least a half dozen times when the car will flash that and engage the brakes stopping us in the middle of traffic. The braking is abrupt and will yank you harshly in the seatbelt. I have taken it to the dealership twice and Honda has said nothing can be found in the computer and "the next time it happens to take a pic or video". That is impossible to do and is now happening enough where I considering getting rid of the vehicle but hate to pass that on to another person. When happening in traffic, I cant imagine explaining to emergency response that I was rear ended when the car smashed on the brakes but Honda has no way of confirming that. I dont know what else to do and am grateful to see others are experiencing this and informing you all of this safety issue!

Forward collision, Adaptive cruise control and all enhanced safety features related to the camera and front of vehicle sensor stopped working. Vehicle warning lights and messages do light up for every start. Only option has been to have a $2,500 repair bill for a 6 year old vehicle to install a new camera system by the dealer. This a well known manufacturer issue among owners. Infotainment system is losing network connections and completely going black. The system is only available for brief stretches after restarting the vehicle and will go black while driving. There is a known recall for the coaxial cable (MOST connection loss) but apparently my vehicle is not part of this recall. Again this is a well known manufacturer issue with this year and model vehicle. Appears to be a wiring harness issue or improper wiring installation by manufactuer.

I own a 2019 Honda Passport. There is a safety concern when it comes to THE IDLE STOP feature. If I do not immediately turn this feature off after starting the vehicle, the car will shut off at a traffic light and stall. It takes up to a minute for the vehicle and operator to register that the vehicle is no longer operable. The vehicle must be manually put into park, restarted, and then put into drive before the vehicle can be driven. This has happened so many times that this stop feature is now destroying my starter and will have to be replaced immediately to avoid being stranded at an intersection or somewhere not safe to exit the vehicle. My 18-year-old daughter had a panic attack, not knowing what to do, and became very upset when she was not able to drive after a light turned green. Vehicles behind her continuously honk at her and drive aggressively around her. The Honda Stop Idle must be listed as a recall immediately to eliminate a potential fatal risk due to a misunderstanding at an intersection. My daughter refuses to drive this vehicle until the feature is repaired. I feel Honda should be held responsible for a feature that is not necessary to operate a vehicle. It's an option that is an inconvenience to the owner/operator. I am looking for this part to be added to a recall so that I can have the part replaced at no cost to me.