2021 HONDA PASSPORT Complaints

Car slammed on brakes while on interstate, the system likes to say brake, brake, brake, when there is nothing to brake for but a few days ago it actually took action and slammed on brakes on the freeway.

The contact owns a 2021 Honda Passport. The contact stated that while depressing the accelerator pedal, there was an abnormal sound coming from the vehicle. In addition, the vehicle vibrated abnormally and drove roughly. No warning light was illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was taken to the dealer, where it was diagnosed, and determined that the high-pressure fuel pump had failed and needed to be replaced. The dealer suggested that the fuel injector and throttle body needed to be cleaned; however, the vehicle was not diagnosed or repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

No incident has occurred. However, my concern is that a recall was issued on February 1, 2024 (NHTSA Recall Number 24V-064), and as of October 31, 2025, Honda is still stating that parts are not available to complete the repair. I first contacted Honda in March 2025—over a year after the recall was issued—and was informed that the necessary parts were still unavailable. I called again in October 2025, and received the same response. We are now approaching two years since this recall was announced, and it is unacceptable and inexcusable that Honda has yet to provide the parts needed to correct this safety issue.

The contact owns a 2021 Honda Passport. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the connecting rod bearing in cylinder #3, resulting in damage to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 73,000.

To preface: All of these issues only occur when the engine idle feature is on. I have not experienced any of these problems when the feature is off. Question #1: When I release the brake with the engine idle on, the vehicle will sometimes completely shut off. When this happens, the steering wheel and brakes lock up, and I am unable to restart the vehicle for at least 60 seconds. Question #2: On one occasion, my wife, our 8-month-old child, and I were stuck at a green light for about 60 seconds while unable to restart the vehicle. Cars were passing by at over 50 mph, and we were relying on other drivers to notice us in time. This situation has happened multiple times and poses a serious safety risk to both us and others on the road. Question #3: I have not taken the vehicle in for service because the issue is difficult to reproduce consistently. That uncertainty is part of the problem, along with the anxiety of not knowing whether the car will suddenly shut off. Question #4: For the same reason, I have not been able to demonstrate the problem on demand. However, the main concern is that I should not have to worry about my vehicle stalling when I go to accelerate. Question #5: The vehicle has completely shut off four separate times over the past year. On one occasion, after releasing the brake, the engine struggled to reach normal RPMs and the check engine light came on. I pulled over, turned the vehicle off, restarted it, and it seemed fine afterward, although it had noticeably less power while the check engine light was on. Lastly, there have been several instances where the engine did not completely shut off when the idle feature was on, but when I released the brake to accelerate, I heard a clicking sound and the vehicle seemed as though it was about to stall. It then resumed operation normally as the idle system re-engaged. Since this happens intermittently, it has been difficult to recreate during a diagnostic inspection.

I own the 2021 Honda Passport (Touring). On numerous occasions while making left or right turns. The truck will decelerate by itself, and the engine will rev up and the RPM increase but the truck fails to respond when the accelerator pedal is depressed. I continue to press the accelerator pedal, and the truck eventually appears to catch up with its speed. Very dangerous when trying to enter from expressway lane. There also are occasions on straight lane take offs that truck appears sluggish in normal gear shifting.

My Passport has shut down 4 times recently while idling at a stop. There is a auto start/stop feature on the car that shuts down the engine at stops until the brake is released. The problem is that it sometimes does not restart after releasing the brake. The first 3 times it happened at an intersection so it was no big deal. The last time, today, it stalled on a highway as soon as I stopped for heavy traffic. The car was automatically put it neutral and it took me about 40-50 seconds to realize what happened and to restart while the lanes next to me started moving at highway speeds. I looked up the problem online and saw a "Honda Idle-Stop Class Action Suit ([XXX])" and found out that it is happening to others as well. [XXX] I am not looking for money but want this to be looked at. I will be taking my vehicle in for repairs at a Honda dealership later this week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When I turn on the car, the "BRAKE SYSTEM" warning light appears, along with several alerts that disable all Honda safety features, including: 1. Road Departure Mitigation System Problem 2. Auto High-Beam Problem 3. Adaptive Cruise Control Problem 4. Lane Keeping Assist Problem 5. Collision Mitigation System Problem After taking the vehicle to a Honda dealership, the diagnosis was a failure of the Multipurpose Camera Unit and/or the Millimeter Wave Radar. Unfortunately, this is a common issue affecting several Honda models, including the Clarity, Fit, Pilot, Passport, and CR-V. Due to high demand and limited supply, the camera unit is currently sold out nationwide with no estimated restock date. Repairing this issue is expected to cost approximately $2,600, with no set timeline for when the parts will become available.

my vehicle shut off during idle for energy compensation. It failed to restart and allow the vehicle to be in drive causing the car to stall out and not turn back on.

I was driving along at 65 miles an hour when the car randomly threw itself into neutral. I turned the car off restarted it drive a little bit. It continued to happen over and over and it usually does not matter on the speed. After the transmission replacement, the transmission still continues to hit hard on third and fourth gear..