2021 HONDA PASSPORT Complaints
View complaints related to 2021 HONDA PASSPORT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2021 HONDA PASSPORT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 HONDA PASSPORT- Shelton, WA
Under many normal driving conditions, the front collision brake system activates. This has almost caused a collision as it shakes the wheel and applies the brakes.
Source: NHTSA WEB SITE -
2021 HONDA PASSPORT- Canton, GA
When driving my vehicle the emergency braking system alerts and initiates the brakes at inappropriate time. While driving on a straight road with a curve ahead if there is a car coming the opposite direction around the curve the braking system will engage. I am not at the point to go into the curve yet so my steering wheel is still straight. If I have starting to turn it will not engage. This happens daily as it is a road I take to work. This has been happening since I purchased the vehicle in January 2023
Source: NHTSA WEB SITE -
2021 HONDA PASSPORT- Irvine, CA
Our 2021 Honda passport EX-L sometimes hits the brakes on its own. It happens every now and then, like when I'm exiting a freeway, or sometimes even when going with the flow of traffic. I've seen this issue talked about in the [XXX] , but today I saw an official article citing NHTSA concerns, so I'm writing to say that I too have experienced this potential dangerous issue while on road. My vehicle randomly brake checks on its own when it falsely detects the situation in front of me, which could result in a rear end collision. I'd like to see this issue resolved, so please feel free to contact me if you need any more information. Even back in 2022, I was experiencing this issue. This has happened occasionally. The last time was about a few weeks ago on the freeway. Please see the forum screenshot for my reference-- I'm [XXX] in that thread. Here's the article I read today: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2021 HONDA PASSPORT- Vineyard, UT
I purchased my vehicle in August 2023 (used). Phone calls (both through using CarPlay and with the phone unplugged and with genuine cables) sound terrible on the part of the recipient. We replaced the FAKRA cables and harness late last year and just replaced the microphone (and I got charged a diagnosis fee). The issue is continuing. It's gotten so bad that I have to use my AirPods to make any calls for my recipient to hear anything I'm saying (which is illegal in my state and should not be a requirement in a car that is less than 3 years old). I've dug in to forums and this is a common issue for the EX-L trim level in the 2021 model. Additionally, this can impact the backup camera and other lane keeping assist issues. I have factory reset it multiple times and it's still having similar issues.
Source: NHTSA WEB SITE -
2021 HONDA PASSPORT- Greenville , SC
When the passport is in cruise control I have been driving up a very steep mountain and have had the car slam on brakes with no indication to the cars behind me or me intially causing everyone to come to a halt going up a mountain with a 9% incline. I realize you can adjust the distance but it still gives no warning and it is not as if you are tailo the car in front. I turn in my subdivision daily and if I let off the gas which I have to I the neighborhood and not have to break at five or ten mph something underneath feels as if it is catching like a bike break too close it scrubs. The final thing. I have started the car remotely many times. I have done it twice in parking lots and it has jumped forward . Had someone been in from of the car standing it jumped hard enough to hit someone. Or it the car facing mine had been closer it would have hit that car as well. Thank you
Source: NHTSA WEB SITE -
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2021 HONDA PASSPORT- Chicago, IL
The contact owns a 2021 Honda Passport. The contact stated that on numerous occasions while driving at undisclosed speeds and making left or right turns, the vehicle independently decelerated. The contact stated that the engine revved, and the RPMs increased; however, the vehicle failed to respond with the accelerator pedal depressed. The contact turned off and restarted the vehicle for the vehicle to return to normal operation. No warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the contact was recently informed that the case was closed. The failure mileage was approximately 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 HONDA PASSPORT- Maineville, OH
Tire sidewall separation. Tire manufacturer has recalled other tires with different mold numbers for this exact same issue but this tire isn't included in recall but has now shown the same issue. This could have caused a catastrophic blowout failure had I not caught.
Source: NHTSA WEB SITE -
2021 HONDA PASSPORT- Cumming, GA
Forward Collision Warning (FCW): At random intervals, the FCW will give a false positive warning of an imminent collision with a car approaching from the opposite direction. This has occurred at various times over the past 2+ years. Comments to this effect to the Honda service representatives have indicated that this anomaly has been reported previously. They have not provided a fix or software update to correct this issue. The event is a safety issue because of the distraction from focusing on the road ahead. Although the automatic braking system has not been employed, the driver may in response to the false warning apply the brakes and cause an accident inadvertently.
Source: NHTSA WEB SITE -
2021 HONDA PASSPORT- Miami, FL
When using the audio system (Apple Airplay, Bluetooth, Sirius Navigation, or FM Radio), the speakers or radio will at some point start to crackle and make noises similar to static noise, like wires sparking. which causes the music to cut out and shut off completely. Our safety is at risk because the noise is very distracting, it is very annoying, it makes me nervous and angry because it becomes unbearable. I have to stop and turn off the car, turn it back on because I can't use music or browser or anything. I took it to the dealer where I bought it and they told me that it was a factory defect due to poorly installed cables. That creak is now constant that the car is barely drivable in those conditions. The equipment has not been inspected. I was never warned about this defect of the car. And I am sure I am overpaying for this car for it to have such a major and obvious issue.
Source: NHTSA WEB SITE -
2021 HONDA PASSPORT- Crystal Lake, IL
The contact owns a 2021 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE