2023 HONDA PILOT Complaints

I just had my Pilot serviced for the recall and during that service I had them check the windshield water solvent system since I ran out of washer fluid on Friday [XXX]. I was driving in heavy traffic on [XXX] in Michigan on my way home from work when I was trying to keep my windshield clear to see from all the salt spray from the truck in front of me when I ran out of fluid. I had to pull to the shoulder of the highway and put snow on my windshield to see again. I had the dealership (Honda of Grand Blanc) check to see if maybe I had a stuck float or something since I did not receive any warning of low fluid. After the tech at the dealer did a bunch of checking with Honda they found that my Pilot does not have this feature. This is also the top of the line Elite trim and it can not tell me when I am low on fluid.. This is a major safety issue. Here in Michigan in the winter all road commission and city Transportation departments use salt to help clear the snow and ice. How is it safe to drive in those conditions when I dont know if I am low on fluid. I have been driving since 1980 and every car or truck I have driven has had a low indicator warning somewhere on the dash. If my car has to have a rear back up camera, TPS etc. How can it not have low washer fluid notice. If you are wondering why I did not notice this before, I drive so many miles that at each oil change they fill it up. I did have them check it the last time it was in for oil in Nov. but they thought the float stuck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a 2023 Honda Pilot Elite. I have noticed a few times that the driver assist system doesn't work as intended during driving in snow or just rain. I will get an error message on my dash, "some driver assist systems cannot operate, clean area shown." Honda wants the driver to pull over and clean the snow off of the H in front of the SUV. This also happens when it's raining and no snow. The driver assist sensors must be located there. What happens if I should get in an accident when this malfunction goes off and I get hurt or even kill someone? I see this complaint all over the internet from us owners on different forums. The dealerships are doing nothing. I paid a lot of money for this SUV. I expect it to work at all times, especially the safety features..

While driving home from a church event, I got a “Internal control module torque calculation” error on my dash. I pulled over to the curb and as soon as I stopped, more error messages appeared. Failure Brake System, Failure Anti-lock Brake System, Failure Hill Start Assist, Failure Adaptive Failure Cruise Control, Failure Lane Keep Assist, Failure Collision Mitigation, Failure Breaking System, Failure Road Departure Mitigation System, Failure Low Speed Braking, Failure Auto High Beam, Failure Parking Sensor, the check engine light was on and no AWD only FWD. I shut the car off and restarted it only to have all of the error messages reappear. I used my scan tool to clear the codes and drove it home. The next day, while driving my daughter home from school, the car shifted into neutral on its own then when the vehicle came to a stop it shifted into park and stalled and there was a transmission error on the dash. I had the vehicle towed to the dealership which reported 2 pages of error codes. The dealership reported that there was an issue with the gear selector unit due to liquid intrusion. They changed out the gear selector unit which at the moment seems to have rectified the problem.

Steering makes noise, safety concern. Steering rack replaced at 5,000 miles in July 2024 (10 months after purchase). Noise came back at approximately 7,500 in October 2024 (13 months after purchase). Was told initial Steering rack was defective and the replacement may have been defective too. Honda replaced the steering rack a second time on October 28-29, 2024. Not sure of this is a permanent fix.

The panoramic sunroof exploded while driving on the highway towards Tappahannock, VA

The contact owns a 2023 Honda Pilot The contact stated that while driving approximately 50 MPH, the contact attempted to accelerate however, the messages "Brake system, Brake Hold Failure, Apply Brake while Stopped, See Your Dealer, Electric power steering Failure, Steering Assistance Reduced - See Dealer, VSA, and brake failure warning light was illuminated. The vehicle started to decelerate, and the steering wheel seized. The contact was able to bring the vehicle to a stop, and restarted the vehicle, and the steering wheel unlocked; however, the warning lights remained illuminated, and the vehicle accelerated slowly. The vehicle was driven to the local dealer to be diagnosed. The dealer was unable to determine the cause of the failure; however, the system was reset, and the vehicle was returned to the contact. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 28,000.

No incident has occured at this time however it is highly likely to due to the loud wind noise coming from driver side door when traveling more than 60mph. Concern has been addressed multiple times with no solution.

This vehicle has a massive leak with both the winshield and sunroof. Brand new car and terrible leaks

Dealer is replacing power steering rack.Making noise when turning left an right.

The contact owns a 2023 Honda Pilot. The contact stated that while driving at approximately 20 MPH, there was an abnormally loud sound coming from the roof of the vehicle. The vehicle was parked, and the contact observed that the sunroof had shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 16,527.