2023 HONDA PILOT Complaints

When driving on gravel the gravel will get stuck in the rear and front brake guards. This is making the rotors get scratched and damaged, also causes a very high screeching sound. This happens every time while driving on gravel or going over gravel. I am concerned about the brakes becoming unsafe and the braking system becoming damaged. This problem has not been inspected and no warning lights come on during the problem.

The contact owns a 2023 Honda Pilot. The contact stated that the side door mirrors automatically tilt downward when shifted to reverse(R); however, the mirrors intermittently failed to return to their original position when shifted out of reverse(R). The vehicle was taken to the dealer, where it was determined there was a software malfunction, but a remedy was not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 500.

Failure Brake System, Failure Anti-lock Brake System, Failure Hill Start Assist, Failure Adaptive Failure Cruise Control, Failure Lane Keep Assist, Failure Collision Mitigation, Failure Breaking System, Failure Road Departure Mitigation System, Failure Low Speed Braking, Failure Auto High Beam, Failure Parking Sensor and No AWD only FWD. I have picture of dashboard with each failure listing when changes. We live in NY we had big snowstorm and car failed on road. Dealer refuse to send loaners and also back order to end of March. Car is defective

Sunroof glass exploded: While driving in light traffic -- approximately 65 mph -- I heard a loud crash exploding sound and then the sound of glass breaking. No other vehicles were near me but I quickly scanned my front, back, and side windows and mirrors and nothing was broken. No warnings on instrument panel. I could hear wind coming in the vehicle and realized it was coming from the sunroof. I pulled off at the next exit and inspected the top of my Honda Pilot. There was about an 8–10-inch hole in the sunroof glass above the driver's seat with jagged glass angled outward from the hole. No signs of any other damage such as feathers from a bird or scratches from a rock. Just a hole and broken glass. I continued to the drive to my home -- about 20 miles. By the time I got home, more than half of the glass had broken off, leaving an opening about 18 X 30 inches or more. Upon closer inspection, it was clear there was no other damage from other objects just as a rock or animal/bird. It was a very frightening and unnerving experience, especially driving on interstate traffic. I contacted my Honda dealer, and it was suggested I contact Honda customer service. We have filed a claim with our auto insurance.

I purchased my 2023 Honda Pilot on April 7, 2023. I had to wait for it to come in which happened roughly 2 weeks later. Within a month or so of having the vehicle while sitting at a traffic light I got 2 warning lights. One being the collision mitigation system problem see your dealer and immediately followed by adaptive cruise control problem see your dealer. I called the dealership to make them aware of the problem and was asked to make an appointment to bring my car in. Upon stopping and turning my car off and starting back up the warning lights were gone. I didn't think too much about it. In August when I had my car in for routine oil change they checked the issue and was unable to find anything. Around this same time my driver side front bumper started gapping. I was told that the clip was either not installed properly or was bent during manufacturing. (still waiting for that back ordered part to repair) In November while traveling with my niece and nephew again stopped at a traffic light EVERY SINGLE warning light started coming on. My dash was lit up like a Christmas tree and the lights were coming one after the other. I pulled over, not only would my car not turn off, my back liftgate would not work either. I was 4 hours away from home. I called the local Honda dealership where I was as I was in a panic. While on hold I was finally able to turn my car off by holding the start/stop engine button for several seconds. When I started my car again all of the lights were still on and lighting up one after the other. As I made my way to the dealership they all went off and all was normal again. I took my car to my local dealership once I got home. Dealership said they were not able to find much except the faulty camera sensors and Honda suggested to start there. (On back order) However in the meantime I was told that I should NOT TRUST ANY OF MY SAFETY FEATURES. My job requires a significant amount of driving and at this point I feel like I have gotten a lemon!!

The contact owns a 2023 Honda Pilot. The contact stated while driving 30 MPH, the rear of the panoramic sunroof suddenly shattered, raining glass down into the interior of the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 4,000.

our family was driving on the interstate at 70mph, when the electronic system malfunctioned. The car said every system was failing and to see dealer immediately. The car immediately stopped accelerating, steering wheel shook, and car was difficult to control on the busy, holiday weekend interstate traffic. We had to be towed to Honda dealership, where they "fixed" the problem and we were good to go. 30 minutes later on the busy interstate, the same problem occurred again. Electrical, braking system, brakes started smelling hot. We had to drive on the interstate shoulder at 20 mph for 2 miles to an exit with our family of 5 and our dog. A second tow on Thanksgiving Eve. There were absolutely no warnings from the vehicle before the issue began. The car was bought with 320 miles on the odometer on November 20, and this occurred on November 22 with 570 miles on the odometer. From what we keep reading, we need 4 repairs for the same issue in order for the car to be considered "not operable" or "not safe." Are we supposed to drive on the interstate a few more times , get towed 2 more times, and just hope that we aren't hit and killed by a semi truck after our car suddenly stops accelerating? From looking online, there have been a large number of complaints with exact or similar issues. Does someone have to get killed for something more to happen?

Vehicle will randomly display multiple warning lights- usually starting with the braking system, until all warnings are triggered. This has happened about 10 times so far. Happens in a variety of driving situations. When car is parked, it then requires multiple presses on start button to turn the car off. Every time this happens the rear lift gate is completely disabled and unable to open. About 11/15/2023 I have a video of the errors I can provide- it is a large file and can’t be attached with the other photos. The error also occurred one time while driving at about 70mph using the adaptive cruise. There were no vehicles ahead, but one was approaching from behind- the vehicle brakes or the cruise controls caused the car to rapidly decelerate. I had had to push the accelerator to avoid causing an accident with the person behind me. I had the passenger take a photo of the dashboard warnings. About 11/3/23

The Pilot emergency braked on its own as I was driving 30mph on a rural road, throwing myself and my children forward in our seats as the vehicle came to a stop. It was a violent action. No other vehicles or people were around us and no reason for the braking should have occurred.

The warning light came on saying that there is a problem with the AWD system, and that only the front wheels may be powered. I then lost all power to all wheels. I hit the gas, RPMs just went up, and the wheels had no power. Eventually, the power came back. This is with a new car that I have had other problems with including water leaks that I was afraid might be getting onto electronics.