2020 HONDA PILOT Complaints

I am a retired car dealer and have driven hundreds of different cars but have never had this happen before and Honda tells me it is normal which I know is not the case! when I am driving on any kind of road flat or hilly when opposing traffic is on coming, the yellow light flashes and beeps and occasionally the steering wheel also vibrates. this false warning light indicating an impending head on collision is unsafe and not how the car is designed to work. my belief as a a retired honda dealer ( 1982- 2020) is that Honda does not know how to fix it and says that it is normal so they do not have to fix. please make them fix this serious flaw so that we can drive our 2020 Honda's with out this false warning light. Honda knows they have a problem! sincerely [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This vehicle has shown juddering and difficulty with shifting gears, especially on an incline, although it RPMs will speed up and slow down even while traveling on a flat road at a consistent speed. The Honda dealership stated that the course of action is to drain and fill the transmission 3 times to the tune of $550+ and Honda Corporate claims this is "Routine Maintenance", which it is not. I have an extended warranty which would cover the torque converter but will not cover this fluid. As many other posts have indicated, this is not an issue limited to the 2016-2019 Pilots, but that it extends to 2020s as well. Continuing to escalate this with Honda Corporate, and will pull in my state's Attorney General for these unfair practices of lack of warranty coverage for a known issue that is due to manufacturing.

My 2020 Honda Pilot steering wheel locks or sticks while driving, which terrifies me. After researching the problem online, I found that 2020 Honda vehicles have been recalled due to a manufacturing defect in the steering gearbox assembly. My vehicle is NOT on the list. Please advise. Thank you!

We were driving down [XXX] in Columbus, Ohio and the cars started to lose power and felt a explosion or slip, right after all the dash board warning lights came on and oil light stating no oil, as I pulled over you could see tire width of oil 1/2 mile down the interstate and showing where I pulled and engine has seized up, I turned engine off , all lights stayed on and dash board, and engine was smoking bad, I got out until help arrived. husband opened hood and oil was everywhere, and car would not start. It was towed to Honda Dublin, Ohio and they inspected. Stated the engine had a hole in it and rod bearing had overheated and shot out of the block destroying the engine. WHY ARE THERE NO RECALLS. THIS CAR IS A 2020 UNDER $100K NOTHING WAS WITH IT AND STILL OWE $18K YET CAN'T BE DRIVEN. HAS THERE BEEN ANY SOLUTIONS? [XXX] if anyone else has experienced this please email me on what the end result was please. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My issue is with existing recalls of the following: 23V-431 & 23V-858 in that replacement parts are NOT readily available according to multiple phone calls to a local dealership. The dealership responded by placing one on a waiting call list. I’ve owned this Honda Pilot over a year and have FIVE such notifications from Honda America. It is like they prefer I sell it or wreck it to get from under all these notices. Does NHTSA have legal authority to fine or demand Honda America conform to build replacement parts in straight forward i.e., as soon as possible. The vehicle surges up and back when climbing hills or attempting to pass. It is very disconcerting at the least or dangerous at worst. I will appreciate any help NHTSA can provide to get more fuel pumps with proper impellers out quickly.

The contact owns a 2020 Honda Pilot. The contact stated that while his wife was driving 30 MPH, several unknown warning lights flashed on the instrument panel and the vehicle went into LIMP Mode. The contact stated that the message "Pull Over When Safe" was then displayed and the contact's wife pulled over, restarted the vehicle, and drove to the residence. The following day, the vehicle was taken to a dealer who discovered a misalignment between the 4th and 5th gear, causing the transmission failure. The contact took the vehicle to an independent mechanic where the transmission was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled; the vehicle returned to normal operation several minutes after the failure had occurred. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission fluid needed to be flushed and refilled. The vehicle was repaired; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 35,987. Parts distribution disconnect.

Honda Pilot AWD EX-L 2020 Engine Failure Incident Report October 5, 2024 Check Engine light went on 294 IL Tollway while traveling in left lane. Began to feel a slowing of the vehicle and just a wrong feeling, proceeded to move towards right lane in busy traffic and ~0.5 to 0.75 miles later check engine light started flashing as we proceeded to exit. Planned to make it to rest area or tollbooth but felt it was too far away; check engine light flashing, pulled over to shoulder short of the tollbooth. Shut down all extraneous items (radio, A/C) and pushed the ignition button to turn off vehicle. Could hear some clanking sounds (which we have later researched and found audio/video of mechanics speaking about oil pump failure and loud clanking sounds, which was exactly what we heard).Vehicle didn’t seem to respond (not shutting off), pushed button again and now several red light warnings popped up in succession, these are the ones I recall seeing: (Oil pressure low and Low oil), I believe there were others, but they were cycling fast and didn’t put them to memory, but clearly the codes had been unleashed. Pushed button again and engine shut down. Opened hood and checked oil and did see oil on the dipstick (though level was not clear, seemed to have oil on upper and lower part of reading area, but not in the middle); Called dealer and agreed sounded like an oil pump failure, which in theory could mean there is still plenty of oil in the engine and moving to a safe location. Attempted to start engine again and it struggled and didn’t really start, had a clanking sound again, so hit the button to shut it off for good; and called for tow. Diagnosed with engine failure, quoted replacement $16k, negotiated after documentation and provided good will from Honda with deductible out of pocket $4917.75. Upon posting of investigation now approaching Honda Corporate for reimbursement request.

The Honda Pilot radio center includes the back-up camera and also Apple-Play used for navigation. This system was subject to a recall earlier when the radio would crackle and then the info center would lose power on an intermittent basis. A recall was performed, and a cable was replaced. That seems to have fixed the loud crackle issue, but I still have an intermittent problem with the info center losing power. The dealer told me to contact Honda. Honda told me it is a dealer decision to charge for troubleshooting and diagnostics. Meanwhile this is a safety issue especially when backing up and while driving because I lose my GPS map. Honda has not fixed the earlier problem, and the dealer will not do anything without getting paid for their efforts (which seems reasonable).