2020 HONDA PILOT Complaints

I am experiencing recurring issues with my vehicle that closely mirror the problems described in complaints with NHTSA IDs 11565876, 11490438, and 11489885. In July 2023, while driving through an intersection after stopping at a traffic light, I heard a loud clunking noise. Over the next 45 minutes, I noticed at least six additional clunk sounds at low speeds. I took the vehicle to the dealership at 51,244 miles, where I was informed that the transmission fluid was both dark and low. The dealership inquired if I had used the vehicle for towing, despite there being no tow hitch assembly. They recommended a transmission flush service, but within 2 to 3 weeks, I began experiencing transmission juddering at constant speeds and harsh shifting during acceleration. Despite multiple visits to the dealership, where I was advised that the vehicle needed time to "re-learn" driving patterns and that nothing was wrong, the issues persisted. Although the problem seemed to lessen, it reoccurred in 2024. At 73,656 miles, I returned to the dealership, where I was informed that the transmission fluid was once again dark and that the torque converter needed replacement. Throughout the period before the 60K powertrain warranty expired, I was repeatedly told that there are known issues with the 6-speed transmissions and torque converters, but since no "error codes" were present, the dealership could not authorize a warranty repair. Now that the vehicle is out of warranty, I am being advised to replace the torque converter at my own expense.

High pressure fuel pump stopped working. Vehicle acceleration was impeded. No warning lights/messages.

The car goes into neutral automatically when idle. It then needs to be shut down and restarted. This happens in traffic at a light or intersection. Although, I received the idle stop start recall software update the issue persists. The dealer was unable to reproduce the issue and there were no codes when diagnosed.

About a month ago my car started acting like it didn't want to restart at traffic lights when the auto idle kicked in. One time to completely did not restart on a major highway and I had to completely turn the car off then back on again. Then last week I tried to get into my car and multiple components had stopped working: my keyless entry, blind spot sensor, parking sensor, entertainment system, back up camera, lane keeping assist, etc. I tried taking it to a mechanic and they could not figure out what the problem was. I tried replacing the battery and the car is still stuck in this mode. I have it at a dealership now and they are trying to determine what the problem is.

The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 40 MPH and accelerating to merge onto a highway, the vehicle lost motive power and stalled. The contact pulled off the highway and drove to the residence. The contact stated that the failure occurred several more times. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that a fuel sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact drove the vehicle to a different dealer who advised that the fuel pump was failing but that the part was not available to repair the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.

The contact owns a 2020 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel injectors, relating the failure to a faulty fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.

The backup camera on my 2020 Honda Pilot shows green and purple blobs on the image. These colors make it very difficult for me to safely use the camera to back up. The guiding lines are hard to see and images of objects or people beside or behind the car are covered by these green and purple colors. This is very dangerous. I have seen online that many others have the same issue. I have completed the recall of the cables to the camera but that did not address this issue. The camera is almost useless now. All other images on the dash screen are fine.

Drive car normal .park car went in building to work. After work start cart and on highway going home all lights came on on dashboard. Mechanic said front camera is burnt due to excessive heat.

The water is leaking from the Driver- Side rail beween the diver window and from windshield. I took it to Honda dealer they told me windshield issue need to replace it. As recommend i replaced the windshield and the water is pouring from it during the rain. Issue still exist. I reached out several mechnics they told me it is body issue from sun/moon roof.

While diving at times, the vehicle will flash BRAKE and the wheel will shutter when a vehicle is going the opposite direction, or while ascending and descending on a hill. On a rare occasion, the vehicle will attempt to brake itself. Also, when at a complete stop, the vehicle will go into auto-engine stop. When the brake pedal is release, the vehicle stalls out and Collision Mitigation Braking System (CMBS) will flash. In-order to restart the vehicle, a sequence needs to be followed, put the vehicle in neutral, then park, then turn engage the start/stop ignition button. It is only when you follow this sequence will the car restart and you can engage the transmission. A recall was completed for the autostop issue, but since that repair, the above issues have increased in frequency and almost caused an accident in the middle of an intersection. The dealership says they have no clue as to the cause and need to scan the vehicle at a cost of $300 just to investigate.