2018 HONDA PILOT Complaints

The vehicle's auto stop/start function shut down power to the engine at an intersection and would not restart. The vehicle was unable to move at a busy intersection and would not manually restart either. A dealer or independent service center has not reproduced the problem, but I do see plenty of other cases on different automotive forums. The vehicle has not been inspected by the manufacturer, police, insurance, or others. There were no warning lights or other symptoms prior to the engine shut down. This has happened on more than one occasion and usually in the summer months when the A/C system is running. It doesn't seem to be an issue without the A/C running. Thank you

The contact owns a 2018 Honda Pilot. The contact stated while depressing the accelerator pedal from a complete stop, the vehicle hesitated to respond. The contact stated that the failure had been recurring while driving from a complete stop, nearly causing a crash. The vehicle was taken to the dealer; however, the failure could not be duplicated, and the failure recurred. The vehicle was taken back to the dealer, where it was determined that the failure could be related to the fuel injectors and the transmission. The TCM software was updated, and a transmission flush was performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), and related the failure to the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 44,155. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 30 MPH and attempting to accelerate, the vehicle hesitated before responding as needed. There were no warning lights illuminated. The dealer was contacted, and flushed the fuel system twice; however, the failure persisted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact stated that while driving or parked, the vehicle hesitated to accelerate as intended. No warning lights were illuminated. The vehicle was taken to a local dealer however, the cause of the failure was not determined. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was contacted; however, no assistance was provided. The failure mileage was approximately 120,000.

This issue started last year upon purchasing my used Honda Pilot. The gas save mode that allows the engine to shut off at stops and restart does not work properly. Rather than the engine restarting, the car will instead shut down. Taking about 2-3 minutes to have to put the car in park and being able to restart after several attempts. The Pilot was taken to Honda last year where they did a computer upgrade. This issue happened again last week on 5/8/2024 and again this morning, 5/13/2024. This can cause a safety issue as the car is stopped at a stop sign or a light, and when traffic is trying to move, I am holding traffic up which may cause cars to attempt to go around or cause an accident. I need to know why this is happening and when Honda plans to have a solution.

I am experiencing a delay in acceleration. This can occur when I am completely stopped and press the gas, there is a delay (3-5 seconds) and then the car jerks forward and accelerates quickly. Or, when I've slowed down to almost a stop, begin a turn, step on the gas and it won't accelerate for a couple of seconds, almost causing an accident on several occasions. This occurs about once every 10-15 times I drive the vehicle. It's unpredictable.

Honda Of Rockwall Texas says this remedy is not available yet. But it clearly is.

The adaptive cruise control doesn't work for the vehicle in front of me but the vehicle on the side. It will slam on the brakes when there is no vehicle in front of me but with a vehicle on the side. Tbsi has almost caused numerous accidents. The automatic braking/forward Collison warning happens when a vehicle is passing me going the oposite direction.

The contact owns a 2018 Honda Pilot. The contact stated while driving approximately 40 MPH, the vehicle began to lose motive power. The check engine warning light illuminated. The contact was able to restart the vehicle, but the failure recurred. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the part would be available. The failure mileage was approximately 38,000. Parts distribution disconnect.

The contact owns a 2018 Honda Pilot. The contact stated while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the high-pressure fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.