2023 HONDA PILOT Complaints
View complaints related to 2023 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2023 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 HONDA PILOT- Bethpage, NY
Rear 2nd row seats give false warning when the kids car seats are buckled but constantly give warning that seat belts are not buckled properly. Haven’t received any recall & dealer won’t fix the issue under warranty
Source: NHTSA WEB SITE -
2023 HONDA PILOT- ANDOVER, MN
Left middle row seat belt sensor is indicating unbuckeled when it is buckled. Dealer is asking over $500 to repair. I hae also read about other sensor alerts on 2023 and 2024 for left side as well.
Source: NHTSA WEB SITE -
2023 HONDA PILOT- Dubuque, IA
Honda Part #80872-SN7-003 failed at 3years and 40,000 miles which Honda will not cover under warranty. This is a simple O-Ring for the AC line which has a life span of 10-15 years. Apparently this has been common on 2023-2025 Pilots and passports and thus should be a recall issue.
Source: NHTSA WEB SITE -
2023 HONDA PILOT- Sault Sainte Marie, MI
when driving our 2023 honda pilot we stopped at traffic light the car shut off would not restart our front doors would open and close our back doors would not operate back tale gate door would not operate we had no4 way blinkers no lights totally dead auto. we were in middle of four lanes bumper to bumper traffic with no way to warn other drivers of our car break down. after short time a helpful driver pulled up behind us and used his auto to block us from traffic and used his 4 way flashers to warn other cars to go around us . police and tow showed up in appx 20 min. car was taken to WILLIAMS HONDA OF TRAVERS CITY MI.49685 they repaired car next day informed us battery shorted out when auto shut off activated at stop light. we had no indications of any issues with our vehicle it is 3 yr old with 40138 mi on it battery was out warrenty. williams installed newAGM100M BATT. our main safety issue is lack of 4 way warning or signal to other drivers.WE WERE LUCKY NO ONE REAR ENDED US AND WE DID NOT NEED BACK DOORS TO OPERATE . THANK YOU [XXX] AND [XXX] FROM SAULT STE. MARIE MI [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2023 HONDA PILOT- Tulsa, OK
Honda has a known issue where their Pilot’s seatbelt sensor stops working. I was the second vehicle this week to bring my car in because the belt dings incessantly even though the seatbelt is secured. This can prevent the airbag from deploying while a passenger is in the seat. I’m being charged for the repair and feel that it should be covered as it’s a safety issue.
Source: NHTSA WEB SITE -
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2023 HONDA PILOT- MANSFIELD, TX
My husband was driving our family of 6 to [XXX] from the [XXX] area. We were on the highway in [XXX] when we heard a loud pop and the sunroof had randomly exploded. There's a thin cloth like screen between the glass and the inside of the vehicle. Luckily that screen was not open, otherwise, we would've have been cut up by the glass shards coming down. We arrived at our destination in Florida and took pictures of the broken sunroof. I called our insurance to file a claim. I also called American Honda and made filed a case. I was told to take it to the dealership and see if our extended warrantee would cover it. MPP denied the claim. This is very dangerous to have a random sunroof explode out of nowhere. Someone needs to take responsibility for this before people get hurt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2023 HONDA PILOT- Tamms, IL
The second row passenger side seat belt continues to give an alert that there is a rider but the belt is not buckled, even though the belt is buckled. The wire running alongside the belt latch can be jiggled to get the alert to stop. Then the alert restarts. Sometimes the alert continues to trigger several times over. Sometimes there will be no alert for several minutes. A local auto shop looked at the seatbelt and said there is a mechanism that is supposed to slide and catch when the belt is buckled. That mechanism is no longer catching. The problem started March 2026. There has not been a safety incident to date.
Source: NHTSA WEB SITE -
2023 HONDA PILOT- MIDDLE RIVER, MD
Vehicle had an engine fire yesterday. Inner cv boot is burned. Luckily fire was put out quickly with a fire extinguisher.
Source: NHTSA WEB SITE -
2023 HONDA PILOT- Minot, ND
The contact owns a 2023 Honda Pilot. The contact stated that while driving with the adaptive cruise control activated, the cruise control became inoperative after being used for a while. The message "Clean Radar Sensor" was displayed on the instrument panel. The failure had occurred on several occasions. The contact stated that after the vehicle was turned off and restarted, the adaptive cruise control returned to normal operation. The vehicle was taken to a dealer, where it was diagnosed that the front radar needed to be realigned and the vehicle was repaired; however, the failure persisted. The vehicle was returned to the dealer, where it was diagnosed that the front radar unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 19,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 HONDA PILOT- Cleveland, GA
I am writing to formally express my concern regarding a safety issue with my 2023 Honda Pilot TrailSport. The driver’s seat has become loose, and upon inspection, I discovered that a bolt has come out of the seat frame assembly. This creates noticeable movement in the seat while driving and raises serious concerns about the structural integrity and safety of the seating system. What is particularly concerning is that this issue appears to be similar to a seat-related recall affecting other 2023 Honda Pilot models. Although my vehicle is experiencing what appears to be the same defect, I have been advised that my VIN is not included in the recall population. I contacted Honda Customer Relations seeking assistance; however, I was informed that I would be responsible for approximately $200 just for diagnostic inspection, despite the fact that the issue involves a potential safety defect that closely resembles a known problem affecting other vehicles of the same model year. I respectfully request that Honda: Review my vehicle's eligibility for recall-related coverage or goodwill assistance. Investigate whether this seat-frame failure is related to the same condition identified in other 2023 Honda Pilot vehicles. Waive the diagnostic fee and inspect the vehicle given the safety implications of a loose driver’s seat. Provide guidance on how Honda intends to address this issue if it is determined to be a manufacturing or design defect. I have been a Honda owner with confidence in the brand’s commitment to safety and customer satisfaction, and I hope Honda will take this matter seriously. A loose driver’s seat is not only inconvenient but also a significant safety concern that could affect vehicle control and occupant protection in the event of an accident. I appreciate your prompt attention to this matter and look forward to your response.
Source: NHTSA WEB SITE