2020 HONDA PILOT Complaints

I am told by Right Honda dealership in Scottsdale, AZ that the "front lower control arms" are tearing open after 3.5 years and approx. 48k miles. This is a premature failure that appears to have affected many other Honda owners. I am told that my steering can lose control as a result of this defect. The dealership charges over $1000 for this repair and it is just outside of warranty. Please investigate this dangerous defect.

Passenger side floor soaked. Dealer said it was a grommet that was missing on ac line and was fixed. However the issue is still happening. Had to replace carpet and most likely will have to again. And the problem is still not fixed.

Transmission was running hot causing the pilot to have a bad "jitter" when driving. The software had to be updated and transition had to be flushed a few times.

Since I bought the car in 2019, Movie CD does not work all the time. Fixed once. Automatic emergency breaking. It does not stop. Have taken it to the dealership at least 4 times and they say they are not able to replicate the problem. Set the cruise speed control and it does not work. Currently not working for over a month. The engine transmission does not stop the car and if it does work the car does not stop totally and car jumps 2-3 feet while foot is on brake. Dealership say they can not duplicate the problem.

Auto high bean is not working and no sign of auto( headlight on with letter A) on dashboard is not show. Trying to reset by holding high beam for 40 seconds still not working ( only blinking once), meaning still not working. That problem had after came back from recall on cracking sound inside speakers. Recently brought the car to Honda Beltsville, MD on January 15, 2024 about when stopping at traffic light when pressed the brakes hard the auto on/off engine is not working. Message on dashboard show that( the auto engine idle stop unavailable ). With my vehicle had 2 problems 1- light is not working on auto high beam and no sign on of auto headlight with letter A showing on dashboard. 2- auto on/off is still not working when stop at traffic light( Auto engine idle stop unavailable) massage on dashboard Please check this out, thank you.

While driving the vehicle, it would randomly lose power. This has occurred 6 times in the last 7 months. All of them at an Interstate. Each occurrence has happened when the vehicle has been driven 2 or more hours. While driving, all of a sudden the gas pedal would not produce any power. IE. Could be driving 70 mph, then all of a sudden the gas pedal would stop responding. Each occurrence, would have to pump the gas pedal (1-3x). Eventually the power would kick on and the vehicle would go, sometimes launch you as if the gas pedal is being ‘floored’. After which, the vehicle drives normal again. However, there’s no certain moment to know when the power would cease. It could happen at any time.

2020 Honda Pilot had started what was called Juddering by the dealer. Transmission upon acceleration will hesitate and jump hundreds of rpms up and down. I did research and was told also by the dealer Honda had issue with a torque converter within the transmission that I was told a bulletin extended the warranty on the 2017-19 pilots with 6 speed auto transmission. The 2020 I own has the same issue which the dealer confirmed but also told me my vin and model year is not covered. It is the same issue as the 17-19 and I'm concerned for me and my family's safety due to the transmissions' issue. Concern it will get much worse possibly breaking down on a longer highway trip which we will take sometimes 3 times per year.

While driving the vehicle, all the aforementioned systems came on the cars dashboard stating that all of them have been turned off, and now there is a brake system issue with the vehicle. The car has 35000 miles and has not been in any accident or collision. Currently there is no warranty on the vehicle, but given that this is something that is impacting the safety of properly operating the vehicle and it’s safety equipment is not being made accessible to leverage is a major concern for a possible accident.

The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) and the vehicle was taken to the dealer and the recall repair was completed. The contact stated that after the recall repair was completed, the vehicle was driven to the residence. The contact stated that when the camera system was enabled, the camera was inoperable and displayed a black screen. The dealer was contacted and made aware of the failure however, the contact was informed that the failure would not be honored by the recall repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 44,616.

The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while driving at approximately 35 MPH, the vehicle stalled. The vehicle was able to restart after being jumpstarted. On another occasion while in reverse(R), the vehicle stalled. The vehicle was able to restart after being jumpstarted. The vehicle was taken to a dealer where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.