2020 HONDA PILOT Complaints

Visors are defective on both the driver and passenger side. They are flopping down and impeding driver visibility, causing a safety hazard. According to my service advisor at the local Honda dealer, this is a known problem occurring as a result of warping plastic that holds the rod in the visor.

The contact owns a 2020 Honda Pilot. The contact stated that the driver’s side seat belt failed to lock securely in the buckle. The contact called the dealer who was unable to schedule an appointment to diagnose the vehicle until January. The contact was notified of NHTSA Campaign Number: 23V782000 (Seat Belts) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.

Car was park after I drop off wife to work after 30 minutes when back to the car started the engine and several warnings lights showed up in my dash check battery and alternator they are working fine. Replace battery and still have the problem .when to dealership and they told me camera in my windshield is bad. Checking in the forums I found out that several owner of Honda the have this issue with their vehicles . Can you guy’s please check into this matter. It will be appreciated no just me but a lot more owners like me thanks . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On four (4) separate incidents, my car has either abruptly stopped running (waiting at a stoplight) or not been able to start. When I push the Engine Start/ Stop button to restart the car, it does not start and several random warning and dashboard lights flash on and off like crazy. These incidents occurred twice before the recall was fixed and twice AFTER the recall was (supposedly) fixed. Please help as I don’t want to be stranded AGAIN! This car is only a few years old. Thank you

American Honda states they performed NHTSA Recall Number 23V-431 but rear view camera still does not operate correctly. They are stating that I must pay out of pocket to replace a different part to be able to have the rear view camera operational again and per the terms of the recall notice, I am to have this fixed without charge and within a reasonable amount of time. Please help!

NHTSA Recall Number 23V-431 calls for cable connectors to be changed out due to poor connections resulting in the rear view camera image to function intermittingly or not display at all. Per Honda engineering, this repair is not sufficient to fix the issue and the main head unit has to be replaced too. Please include this as a part of this safety recall because of the safety issues it is causing as it relates to driver safety and Federal Motor Vehicle Safety Standard No. 111, "Rear Visibility".

I was driving at low highway speeds when the Collision Mitigation Breaking System had a malfunction and became disabled while driving in traffic. There was an audible alert and visual alerts which popped up and became a distraction while driving as it was sudden unknown what was happening and if the car was safe to drive. I was able to continue to drive home. The next morning I took the car to the dealer. The dealer scanned and checked out the car, but was not able to replicate the problem. The warning disappeared prior to arriving at the dealer. There were no other warnings prior to the issue.

When stopping at a red light, my vehicle completely shut off (engine stopped, all lights went out, radio went blank) for a few seconds. The car turned back on (except for the engine). I was able to restart the engine after about 10 seconds, but I was stuck in the middle of traffic. I disabled the engine idol-stop feature.

The sensors alerted me to Brake in an emergent flash and then slammed the brakes - when there was nothing in front of me. It happens when the car is going faster than 45 mph. It has happened on three separate occasions and the third time almost caused an accident on a two lane road traveling 55 mph

The infotainment system that controls all audio and backup cameras to the car has been malfunctioning for years. The problem is the system will shut it self off and remain non functional for long periods of time then will turn itself back on at anytime. The dealer (with aid from Honda Field service tech) have evaluated the car multiple times and addressed the issue. Each time the same issue return. There has been multiple recalls for the issue and they have all been addressed but then the problems always return. While the system is down no audio feature of the car is available such as audible backup warning, audible collision warnings etc.