2020 HONDA PILOT Complaints

View complaints related to 2020 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 480 complaints submitted for the 2020 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 HONDA PILOT
    - Hainesville , IL

    In the third row seating, on the driver side, the seat belt buckle latch does not catch or secure the buckle.

    Source: NHTSA WEB SITE
  • 2020 HONDA PILOT
    - Frisco, TX

    When driving, the driver and passenger side mirrors shake impairing the driver visibility. On many occasions it has become dangerous to see in the driver’s mirror because the images look distorted. I checked with Honda and they said only certain models have a recall on the same mirror issue.

    Source: NHTSA WEB SITE
  • 2020 HONDA PILOT
    - Virginia Beach , VA

    My husband was getting off the highway when a car ahead of him braked suddenly. He attempted to hit the brakes, but the car did not stop. The automatic stop crash feature did not turn on. The abs did not work. Ultimately, crashing into the car ahead of him. Manufacturer Safety-related recall issued NHTSA #23V-174 Recall #FE5 2020-22 Multi-Model Door Mirror Glass Safety Recall Status: Remedy Available

    Source: NHTSA WEB SITE
  • 2020 HONDA PILOT
    - Kemah, TX

    Car completely shut down while in drive. Towed to dealership where I was told there was a software update that needed to be done. Car working fine now.

    Source: NHTSA WEB SITE
  • 2020 HONDA PILOT
    - La Grange Park, IL

    The Auto Idle Stop system was engaged at a red light after exiting an expressway. When the light turned green, and I removed my foot from the brake, the transmission moved to neutral, and the engine would not start up again. I was unsuccessful in getting the car to start again by either pushing the start/stop button or adjusting the transmission to park. The battery indicator light was illuminated during this process, but no other errors were displayed. I connected a battery-powered jump starter within 3-5 minutes of the failure, and the vehicle started on the first attempt. The Auto Idle Stop system had worked as expected earlier in the drive and there were no other indications of any issues with the vehicle prior to the incident. My entire family's safety was at serious risk since we were stalled on a busy 6 lane road with no ability to move the vehicle to the shoulder and I had to avoid traffic to get to the trunk and under the hood and spend time connecting the jump starter and subsequently attempting to start the vehicle. We are yet to bring the vehicle to the dealership for inspection.

    Source: NHTSA WEB SITE
  • 2020 HONDA PILOT
    - BROWNSTOWN, MI

    Audio problem and the screen dashboard doesn’t work no connection Bluetooth we stop on the road trying to turn off the car but when we started we have same problem … I have videos I can’t upload

    Source: NHTSA WEB SITE
  • 2020 HONDA PILOT
    - Inverness, FL

    One six different occasions the vehicle has shut off while sitting at a red light. On four of the occasions I had the auto off but disengaged. When foot removed from brake car shuts down, dash lights up with every indicator light and a message to shift to park and restart. It takes about three minutes with repeated attempts to engage park to get the vehicle to restart. Dealer service has performed a “computer update” that was suppose to fix. Incident still occurring, more frequently. Taking car back to dealer again.

    Source: NHTSA WEB SITE
  • 2020 HONDA PILOT
    - Saint Joseph, MO

    Sunroof exploded without warning while driving on the highway at 75mph. The explosion was extremely loud and the scare could have caused me to cause an accident with other cars nearby. I had two little children with me in the car. Vehicle has been sitting at the dealership, with not ETA of part due to backorder.

    Source: NHTSA WEB SITE
  • 2020 HONDA PILOT
    - Salem, OR

    On multiple occasions the FOB randomly locks the car. Last time this happened on this past Friday it was hot outside and I had to frantically break out the window to get my baby out.

    Source: NHTSA WEB SITE
  • 2020 HONDA PILOT
    - Woodland, WA

    We had the recall repair done for the crackling speakers issue but it started again and is worse. The crackling sounds like rocks hitting the windshield and scares the heck out of everyone in the vehicle. Now when it does this we also get a network failure notice on the infotainment screen and then the infotainment system shuts down. Sure wouldn't expect these issues with a $50 K dollar vehicle barely over 3 years old with only 24 K miles on it. This has happened 4 times since it started again. That's 4 times in the past 3 weeks.

    Source: NHTSA WEB SITE