2018 HONDA PILOT Complaints

View complaints related to 2018 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2018 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 HONDA PILOT
    - Henrico, VA

    My 2018 Pilot has started to stall when the auto start-stop is engaged. It has happened 3 times at busy intersections creating a dangerous situation. It doesn't look like this issue has been recalled, but I have seen hundreds of posts regarding the same issue.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - Arnaudville, LA

    Auto engine on/off option- when on and at a stop the whole vehicle shuts down I have to hold brakes down press engine on/off to correctly shut it down the start the vehicle

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - Ravensdale, WA

    The contact owns a 2018 Honda Pilot. The contact stated while at a stop light and attempting to accelerate the vehicle stalled with an unknown warning light illuminated. The contact stated that he was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer for another issue and the contact inquired about the failure. The contact was informed that the idle Start/Stop system sensor might need to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated there was a Technical Service Bulletin for the failure however, the vehicle was not included. The failure mileage was 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 HONDA PILOT
    - West Linn, OR

    The auto off/on is dangerous. Multiple time the car does not turn back on and everything turns off. A few times the car started to roll backwards, when on a hill and I took my foot of the break. The car didn't start, I had to reapply the break and push the start button again.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - Sandy Springs, GA

    The vehicle routinely shuts off at intersections and is unable to restart. This often causes traffic to back up behind the vehicle and vehicles around us having to make sudden stops. This occurs during normal driving conditions about 3 times/month. It seems to be attributed to the automatic shut-off feature but does not restart as it should when operating properly.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - Georgetown, TX

    On September 27, 2022 the vehicle start/stop failed at Georgetown Texas highway 195/I35 overpass stop light. When the light changed the vehicle started to move forward then stalled in the left lane. I engaged the emergency flashers, stopped the vehicle, put it in park and proceeded to restart the vehicle. During this event, there were several near misses including a gravel truck. I believe a review of service orders will conclude the vehicle’s engine start/stop feature has been problematic for a few years.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - Sanger, TX

    The engine stop feature did not allow the car to restart at multiple stops. I was not able to immediately restart the car. It did restart after some time. This was concerning, since I was stuck on the middle of an intersection. There are no problems if we immediately disable this feature when starting the car.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - SAN ANTONIO, TX

    Unknown component or system malfunction. There is sometimes a delay in acceleration when I press on the gas. Most of the time it's when I'm accelerating from a stop but can happen at any time. Once I press the gas and the car doesn't accelerate for about 2or 3 second I'll then have a surge of acceleration. This is very dangerous when I'm trying to pull out in to traffic or turn at a light as I end up dead stopped with oncoming traffic. I did take my SUV to be seen at a dealership but they could not reproduce the problem, someone needs to drive the car longer than 10 min to try and reproduce issue. Stop and go traffic is the best way to try and reproduce this issue. This issue began soon after purchasing in 2019

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - PERRYSBURG, OH

    Vehicle will randomly stall after the auto stop-start has kicked in. Car starts then stalls immediately in the middle of an intersection. Shift selector would switch to neutral when this happened requiring the driver to shift into drive even further delaying the ability to get out of traffic. Have since had to replace the shifter switch (PRNDL) to the tune of $750 and have the same random problem. My wife wants to get rid of this car as she afraid to drive it.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - West Linn, OR

    The auto stop and start has almost caused multiple accidents. When I remove my foot from the break the vehicle will not always start. Sometimes it dies and I must restart it and sometimes the vehicle rolls backwards before it starts.

    Source: NHTSA WEB SITE