2018 HONDA PILOT Complaints

The contact owns a 2018 Honda Pilot. The contact stated that while driving 75 MPH on the interstate, the vehicle started shuddering. The vehicle was pulled over safely to the side of the road. The AWD, Hill Descent Assist, power steering, and check engine warning lights were illuminated. The contact checked the manual and continued to drive. While driving days later, there was an abnormal fuel odor coming from the vehicle. The contact continued driving approximately 20 MPH. The vehicle was taken to an independent mechanic to be diagnosed. The failure was associated with the fuel pressure pump. The lower fuel pressure pump was previously replaced. The vehicle was towed to the local dealer, and the contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,320.

Transfer case exploded internally and cracked the transfer case while pulling out of parking lot. I still have the transfer case for inspection.

The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle suddenly decelerated to 40 MPH and failed to properly accelerate. The check engine warning light was illuminated and there was a knocking sound coming from the engine. The contact pulled over to the side of the road, and the vehicle was towed to the residence. The vehicle was towed to the residence and a mechanic, and the dealer inspected the vehicle and determined that there was a rod knock coming from connecting rod bearing wear which was referenced in NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,744.

The contact owns a 2018 Honda Pilot. The contact stated that while driving 80 MPH, the vehicle decelerated and stalled while depressing the accelerator pedal. Several unknown warning lights were illuminated. Neither an independent mechanic nor a dealer was contacted. The contact was able to pull over to the right side of the road, depressed the brake pedal, and turned off and restarted the vehicle after several seconds, and the vehicle operated as intended. A dealer was contacted. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 82,000.

HONDA PILOT 2018 87K MILES DIAGNOSED WITH DTC P0741 TORQUE CONVERTER Vehicle has experienced severe and recurring drivability issues on more than one occasion during normal driving conditions. While attempting to change lanes, the vehicle exhibited delayed acceleration and loss of power. When accelerating from a stop sign, the vehicle bucked and lagged, followed by sudden and unintended forward propulsion. These events occurred without any warning lights or alerts. The unpredictable behavior of the vehicle has resulted in near-miss accidents and required sudden braking and evasive actions to avoid potential collisions. This erratic behavior occurred without warning, reduced my ability to safely control the vehicle, and created a dangerous situation for my family, surrounding traffic and me. I opened a case with American Honda Motors (#16231734)and they stated that NHTSA is responsible for identifying the VINs that need to be part of the recall and/or Service Bulletin 23-078. I called NHTSA and NHTSA denied such claims.

The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The transmission warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced a TSB; however, the VIN was not associated. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 87,443.

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s high-pressure fuel pump failed approximately one year after the low-pressure fuel pump was replaced under a manufacturer recall. The low-pressure pump had been identified as defective and replaced accordingly. Because the low-pressure pump is responsible for supplying fuel to the high-pressure pump, it is reasonable to believe the defective component may have placed abnormal stress on the high-pressure fuel pump prior to its replacement, potentially leading to premature failure. The failed high-pressure fuel pump is still in the vehicle. How was your safety or the safety of others put at risk? Failure of the high-pressure fuel pump can result in a sudden loss of fuel pressure to the engine, causing hesitation, loss of power, or engine stalling while the vehicle is in operation. This created a significant safety hazard, particularly as it occurred during highway driving, where sudden loss of propulsion occurred. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue was diagnosed and confirmed by a service center as a failed high-pressure fuel pump. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle was inspected by my personal mechanic who indicated fuel pump issues and noted recall then a Honda dealer during diagnosis but recall was for previously replaced low pressure pump and not the High pressure pump the issue has yet to be repaired. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Prior to the failure, the vehicle began experiencing noticeable fuel system performance issues, including reduced engine performance loss of MPG and drivability concerns. No lamps

Engine failure due to connecting rod bearing manufacturing defect (NHTSA PE25008). Component: engine; available for inspection upon request (replaced; documentation available). WARNING SYMPTOMS: At 94,000 miles during routine maintenance while under warranty, I reported engine knocking to the dealer. The advisor dismissed it as "normal valve noise" and did not document the complaint. Knocking progressively worsened over thousands of miles. FAILURE: At 100,750 miles the engine required immediate replacement. Dealer diagnosed rod bearing failure; bearing was worn and failing. Engine was replaced before catastrophic seizure. I had just returned from a family trip — seizure at highway speed would have caused loss of power, power steering, and braking assistance, creating serious crash risk. CONFIRMED: Dealer diagnosed and performed engine replacement. Honda provided partial goodwill coverage but refused to disclose the percentage or provide written documentation. When I formally requested full coverage for this defect under federal investigation, Honda stated the case was closed and refused to put the decision in writing. Honda recall 23V-751 addresses this defect but excluded this vehicle despite identical failure. Vehicle was maintained per Honda Maintenance Minder at dealerships.

The contact owns a 2018 Honda Pilot. The contact stated while driving 35 MPH, several unknown warning lights illuminated. The vehicle failed to accelerate, and the RPM became elevated. The vehicle lost motive power and stalled. The vehicle was towed to the local dealer, where a partial diagnosis was performed, and it was determined that there was a catastrophic failure in cylinder #3. The dealer informed the contact that the failure was associated with NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted, a case was opened, but no additional assistance was provided. The failure mileage was approximately 102,000.

This 2018 Honda Pilot has been taken to mechanic after a number of check engine and other dash lights came on while trying to accelerate to merge with freeway traffic. Mechanic pulled a P0369 code and I paid for replacement of the cam shaft sensor. Problems continued shortly after work and mechanic conducted further inspections and determined the sensor had been worn by a walking camshaft. There are hundreds of these same complaints posted on the web by angry customers dating back over 5 years yet no recall. The car will unexpectedly lose power at any time and shudder and will not accelerate with difficulty steering when all the engine lights start flashing. With luck, you can pull over to side of road. Repair is over $3500 after spending a lot of money already replacing the camshaft sensor which didn't fix the problem.