2020 HONDA PILOT Complaints

Vehicle has died when at a stop light, would not automatically restart. Days later the vehicle’s electrical system would not allow the car to start, many code warnings on display. Have had it towed. Battery would not jump and vehicle would not shift into neutral. Found out it needed a specialized tool only the Honda service had.

The contact owns a 2020 Honda Pilot. The contact stated while his daughter was driving at an unknown speed when she smelled an odor of smoke coming from the vehicle, then she noticed fire coming from the vehicle. She was able to exit the vehicle safely as it started to burn. The fire department was able to extinguish the fire. No one was injured, and a police report was filed. The vehicle was towed to a Collision center. The manufacturer was contacted, and a complaint was filed. The failure mileage was 42,000.

The auto emergency braking (forward collision mitigation) will trigger and brake hard frequently on 2 lane roads. This has surprised me multiple times. Honda service says that this is normal and they don't seem interested in fixing it. I have read that there is an investigation into this issue on certain Honda sedan models, and wanted to be sure that the Honda Pilot was included in the investigation. This has occured multiple times since I've purchased the vehicle new.

died and switched into neutral by itself, wouldnt start or switch into drive mode- in the middle of a busy intersection! it was scary and dangerous trunk doesn't open/close properly Infotainment center dies unexpectedly, freezes, won't restart on it's own. Have to pull over and restart car a few times or let the car sit off for a while speakers crackle at random times Took the car numerous times to Marin Honda, the computer they plug the car into showed "no codes" so they said there wasn't an issue. No warning lights of any kind. electrical just shuts down

The vehicle radio/nav, display goes completely out. Sometimes it just goes full volume. Makes full volume popping noises out of the blue. Sometimes is blacked out and sometimes it just won't turn on or shut off. Symptoms have be getting progressively worse and worse. I'm afraid of the other systems this will effect due to the bus system. It is very scary to my wife when it just goes full blast and I'm afraid it's going to cause an accident. It's been doing things for a year since 12000 miles or so, but it had just recently gotten terrible.

Once the engine stops (idle engine auto stop feature) on the intersection when I yield to another vehicle before a left turn and auto-starts but teh car refused to move - was solved by shutting down the car and starting it again. All that on a busy intersection in the middle of the road. Very uncomfortable and unsafe situation to be in.

Upon acceleration up a hill of speeds 10 mph -25 mph the transmission "lurches" causing the RPM to jog up and down. While traveling the speeds of 35 mph - 60 mph, regardless of being on flat ground or not, the transmission has the same "slipping" and "lurching" feeling while jogging the Rpm up and down (can happen on cruise control as well). Both incidents will shake the honda pilot. These incidents havae increased in frequency and intensified in sensation.

I have owned the 2020 Honda Pilot Touring since Jan.2020. Up till now, theses similar situations have happened 4-5 times. It always happens when I am gradually slowing down to a complete stop at crossroads. Then suddenly a beep sound appears, then the engine shuts down to only the radio is playing, gear shifts to N by itself and I’m unable to restart the car. After about 1-3 minutes of unable to control the car, sitting in the middle of the Highway, then I was able to shut off the engine completely, then restart the car. When it happens, the dash board would have the battery light on and commend would say “you can not start the engine, shift to Park”, but it was on P, and I couldn’t shut of the engine anyway. It was not controllable. My car drives great normally and no messages would pop up on the dash board. I brought this issue to the dealership, left my car there for a total check. I even said I have it in video when it happened. They didn’t want to even watch it. They said the computer will tell them, so they don’t need to see my video. They returned with nothing wrong, they could not find the problem. Since they did not see anything wrong, there is nothing to repair. They ask me to bring it back next time it occurs so they will have it on record. They did not solve any problem for me. I was frustrated and worried when it would happen to me again. It is a hazard for me to drive on fast traveling highways not knowing when this will occur and the worst part is that the dealership isn’t willing to go above and beyond to solve it.

Vehicle shut down and failed to start at stoplight. It was as of it shifted off or in to neutral. Battery light showed red when initially tried to restart. Finally engine started after tuning off and back on again. I believe it was a failure of the auto engine stop system currently under investigation. It has had repeated issues lately getting going at stop lights but this was the first couple shutdown

This malfunction has been described to the dealer (s) on multiple occasions. They stated that is how it functions. I disagree. These typically happen on 2 way remote highways not multicar lane express ways. If on a two way roadway and you are turning right. Your vehicle sees and oncoming vehicle in the other lane and Emergency braking happens. The emergency braking system also has gone on when travelling straight for no know reason. It happened recently on a 2 way back road in Washington olympic area and my daughter was driving. The brakes just went on and she could not see why? the car in the rear had to emergency brake as well to prevent rear ending us. It has happened multiple times for no apparent reason? It is aggravating and not safe. Honda seems to not believe me so I thought that I would bring the issue to a higher authority.