2018 HONDA PILOT Complaints
View complaints related to 2018 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2018 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 HONDA PILOT- Bear, DE
I just read about the auto stop / start difficulties applicable to my vehicle and reportedly corroborated by Honda. I may have twice experienced the same or similar failure. Fortunately, both of my experiences were in my driveway. Safety was a concern in that I could not start the car, and it was blocking my other vehicles. I am unsure of the date, but I think that both were last summer. My recollection is somewhat vague as these were a while ago, and I was able to rectify. In both cases, I pulled into the driveway. I am guessing that the auto stop turned off the engine when I came to a stop. I most likely only pressed the engine start/stop button and put on the emergency brake after coming to a stop. I usually do not press the park button as it unnecessarily restarts the engine. In both cases, tried to restart the car a few minutes later, but it would not start. I don’t know whether or not the car locked. I use the automatic lock feature but may have had a door or the tailgate opened. I don’t know whether or not I used my key fob at all in trying to restart, or whether or not I moved the key fob near the start button. I remember the car seeming like the battery was dead. In one of the cases, I definitely used jumper cables from another car. In the other, I may have used a charger. The article did say that a jump was required to restart in some cases. At some point, the car just came alive. In the case of the jumper cables from another car, I moved the car out of the way (rolled up several yards) and shut it off and then restarted. The car restarted strongly, and the car acted like nothing ever happened. It almost seemed like a security lockout had occurred. Until there is a fix, I would like to know is what sequence is needed to restart if I have this problem again? Can you please help me with this?
Source: NHTSA WEB SITE -
2018 HONDA PILOT- Kansas City, MO
My car shuts off all the time. I called Honda last year to let them know because I was concerned there had been a recall. I took it to the dealership. They did some transmission work. One time it shut off when I was going 60mph on the Highway. It will also shut off when I’m actively breaking and not to a complete stop yet. I’m very concerned for my safety. Again, I reported this to Honda customer service and they told me there was nothing they could do. This has been going on for over two years.
Source: NHTSA WEB SITE -
2018 HONDA PILOT- Silver Spring, MD
Stopped at a traffic light and car didn’t restart. Battery completely drained and left my wife stuck in a main busy road. Auto start feature is causing this to happen.
Source: NHTSA WEB SITE -
2018 HONDA PILOT- Scarsdale, NY
The engine failed to restart on its own from a complete stop at a traffic light on three separate occasions with the Auto Start/Stop function engaged.
Source: NHTSA WEB SITE -
2018 HONDA PILOT- Norman, OK
I was driving on highway in a stop and go traffic with "auto idle" on. The engine was completely shut down when at a complete stop and the vehicle was stalled in the middle of a highway with all kinds dash flashes. I was unable to press the brake and "start" button to restart car or put car in neutral to move the car. Had local Honda dealer's tech on line for about 10 minutes to help restart the car with no success. Contacted insurance company requested a road service. About 55 minutes later the tow truck come and the tow truck drive successfully start the car. Feel unsafe to drive the car and towed the car to local Honda dealer and they could not find any error code in system and failed to repeat the situation.
Source: NHTSA WEB SITE -
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2018 HONDA PILOT- Cottonwood, AZ
My vehicle was stopped at a red light in a busy turning lane. When I pressed on the brakes to stop the vehicle the "idle-stop" automatically came on. As my vehicle was idling, I waited for the light to turn green to go. Once I pressed on the gas to go my vehicle went haywire. I couldn't drive forward or put the vehicle in any park mode. Every light started flickering on the dash, MY HAZARDS WOULDN'T COME ON, the car wouldn't start and every time I tried attempting to turn on the car it continued to do the same. I was stalled at a very busy intersection with no hazard lights with two kids, this was frightening. My husband had to restart the vehicle with a battery pack. After getting the car checked, there were no signs of any battery issues or any other problems, the car seemed perfectly fine. Now we have to completely turn off the "idle-stop" before driving or the car will stall, shut off and go haywire. We have to constantly restart the vehicle with a battery pack in order to continue driving. I asked several people and apparently this is a huge issue and problem for many with no help from Honda dealerships to fix it.
Source: NHTSA WEB SITE -
2018 HONDA PILOT- Richmond Hill, GA
My car has been put in PARKING on its own and won't allow me to put it back in DRIVE or REVERSE. I can't turn it off when this happens (I pressed the START/STOP PUSH button, and nothing happens) and the steering WHEEL locked up and the brakes too. This has happened to me on two occasions: one time when I stopped in a red light. When the light changed to GREEN and I released the brake to move, the car went into PARKING and locked up itself, NOTE: when I stopped in the red light the car went into AUTO idle engine mode (April 19 2022). My safety was put in risk because it happened in a busy road. On another occasion it happened when I was entered the garage slowly and I pressed the brake to completely stop, the car went into AUTO idle engine mode and then changed its own to PARKING (April 7). The car just like "turned off" although everything seems ON without warning messages. I couldn't start it until a few minutes later. After this event happened the "CRUISE CONTROL" and "LANE KEEPING Assist" features stopped working. I went to a place, and they checked the battery and the battery is not the issue.
Source: NHTSA WEB SITE -
2018 HONDA PILOT- Colora, MD
Driver Side Window malfunctioned. Honda has attempted to repair 5 times but it continues to malfunction after working for 2-3 days max.
Source: NHTSA WEB SITE -
2018 HONDA PILOT- Lanai City, HI
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but informed the contact to have the vehicle shipped by barge to a dealer in Honolulu for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 HONDA PILOT- Atlanta, GA
The contact owns a 2018 Honda Pilot. The contact stated that while driving at approximately 40 MPH, she depressed the brake pedal and noticed that her vehicle was not slowing down. The contact stated that as she was approaching another vehicle, she looked to make sure she was indeed depressing the brake pedal, however it would not allow her to press down and seemed to be accelerating faster than 40 MPH. The contact stated that her vehicle then caused her to crash into the rear of another vehicle, however, the vehicle still seemed to be accelerating, even though it had crashed. The contact stated that she attempted to power the vehicle off, however, the vehicle powered itself back on. The contact stated that she powered it off 3 times before the vehicle would remain off. The contact stated that the airbags did deploy and there were no injuries reported. The contact stated a police report was filed. The contact stated she then had her vehicle towed to a tow yard where it was deemed a total loss. The dealer and the manufacturer were not notified of the failure. The failure mileage was 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE