2018 HONDA PILOT Complaints
View complaints related to 2018 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2018 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 HONDA PILOT- Escalon, CA
Just saw the article concerning the automatic braking in Honda CR-V's and Accords. Since purchasing my 2018 Pilot, in September 2018, this has occurred multiple times. While driving "Brake" will flash on my dash screen and a momentary braking action, along with a shimmy in the steering wheel will occur. I have never had a complete stop happen. I went to my local Honda dealers in Modesto and Stockton, CA. Spoke to their service personnel and they both had no idea what might cause this to happen. I then called Honda customer service and they hadn't heard of this problem. After it happened a few more times I called them again. I voiced my concerns of it happening and causing me to be involved in an accident. Laura, the rep I spoke to, gave me a case number (09698440) to reference should I call again. She could provide no explanation for this happening. This does not happen on a regular basis. I can go for long periods of time and nothing will happen. Then it can happen multiple times in a week.
Source: NHTSA WEB SITE -
2018 HONDA PILOT- Benton, LA
The contact owns a 2018 Honda Pilot. The contact stated while driving at an undisclosed speed, the hood was vibrating. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The vehicle was taken to the local dealer who stated the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 HONDA PILOT- Brooklyn, NY
Engine misfires randomly causing car to go into limp mode. Car was unable to go pass 40 mph on while trying to merge highway. It was very dangerous and scary as cars came very close to my bumper. Honda is aware of an injector issue and has extended the warranty, but this should be a safety recall.
Source: NHTSA WEB SITE -
2018 HONDA PILOT- El Segundo, CA
The auto engine idle "feature" automatically shuts the engine off when the car comes to a stop. This "feature" is supposed to improve gas mileage, however, I believe it is very dangerous. This "feature" has caused my vehicle to stall numerous times in stop and go traffic, requiring me to completely stop the vehicle, place it in park, and then restart the vehicle. This sequence has created several scary and dangerous situations where I was completely stopped on a busy freeway. This "feature' WILL cause accidents if it has not already caused them. This feature currently cannot be permanently disabled. It must be disabled manually every time I drive the car. I have also contacted Honda directly to notify them of this defect.
Source: NHTSA WEB SITE -
2018 HONDA PILOT- SAN ANTONIO, TX
The Auto-Idle feature will unexpectedly over-engage while coming to a stop and the entire vehicle will shut off. I am unable to shift, steer, etc. It will also completely shut the engine down when at a complete stop. To be clear, this is not the normal auto-idle. When the full engine disengage happens, the entire vehicle loses power and the dash flashes. The vehicle states, "put into P". Once in "P" for park, the vehicle still will not restart. It is as if the vehicle has to "reset" itself. It has taken upwards of 4 minutes for the vehicle to restart. This has happened on a highway during construction traffic, approaching a stop sign, slowing at a red light on multiple occasions. I have almost been rear-ended as a result on mutiple occasions. I am not even able to put the vehicle in Neutral to move it to a safe spot. Honda informed me that I "just need to disengage this feature each and every time I start the vehicle" . That is not the solution. This feature should be permanently disabled by Honda. Immediately.
Source: NHTSA WEB SITE -
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2018 HONDA PILOT- Austell, GA
The contact owns a 2018 Honda Pilot. The contact stated while driving 55 MPH, the keyless control module unit would shut off. The contact stated no warning light was illuminated. The contact was able to drive to her residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the keyless control module unit to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was 60,372.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 HONDA PILOT- Austell, GA
To Whom It May Concern: I writing in regards to a possible defect with my 2018 Honda Pilot. It is having internal electrical issues stated by the dealership and needs a keyless control module unit replaced. However, my car has been in the dealership since November 15, 2021 due to Honda not being able to get the part needed to repair. American Honda has failed to remedy the defect in my vehicle within a reasonable time period. Can someone please assist me on how I rectify this situation. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2018 HONDA PILOT- EAST NORTHPORT, NY
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 18V221000 (Seats) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 HONDA PILOT- Marietta, GA
The adaptive cruise control doesnt pick up a vehicle in my lane but a vehicle to either side of me and brakes hard. Also the automatic emergency braking will pick up vehicles in the opposite lane going past me and brake hard.
Source: NHTSA WEB SITE -
2018 HONDA PILOT- Troy, MO
The contact owns a 2018 Honda Pilot. The contact stated that there was no windshield washer fluid coming from the nozzle while attempting to clean the windshield. The contact stated that while driving approximately 25 MPH, the contact heard an abnormal sound coming from the vehicle with the windshield washer fluid warning light illuminated. While attempting to replenish the washer fluid reservoir the windshield washer fluid was spilling. The contact took the vehicle to a dealer where he was informed that the windshield washer motor system needed to be replaced; however, the parts to repair the system were on backorder. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE