2018 HONDA PILOT Complaints

FAILURE TO START. MY CAR WAS LOCATED IN MY DRIVEWAY. AS SOON AS I PUSHED THE START BUTTON THE CAR COMPLETELY SHUT OFF NO POWER TO ANY PART. NO LIGHTS WERE WORKING, NOTHING, COULDN'T EVEN LOCK IT WITH KEY FOB. THE CAR WAS COMPLETELY DEAD. WITH ONLY 17K MILE ON A ALMOST 3 YEAR OLD CAR THIS SHOULD NOT BE HAPPENING. AFTER I FEW MINUTES, CHECKING THE BATTERY, AND MANY ATTEMPTS TO START, IT EVENTUALLY STARTED WITH A SPUTTER AND THE GAUGES JUMPING.

VEHICLE IS NOT STARTING ON FIRST ATTEMPT. SEVERAL TIMES THE PUSH START BUTTON NEEDS TO BE PRESSED BEFORE IT DOES.

HONDA IS SAYING THE POOR PAINT FINISH ON TAILGATE IS NOT DEFECTIVE MATERIAL OR WORKMANSHIP NOT COVERED UNDER WARRANTY PAINT FINISH HAS TWO SPOTS WHERE PAINT IS LIGHTER AND CLEAR COAT IN PROXIMITY HAS FAILED CAUSING PAINT BUBBLED AND CHIPPED. NORMAL DRIVING, NO DAMAGE.

CAR STARTS TO STALL WHEN ACCELERATING AND WHEN I LET GO OF THE ACCELERATION PEDAL. *TR

HONDA PILOT ADAPTIVE SPEED CONTROL (ACC) WORKS WELL ON FREEWAY FOLLOWING ANOTHER VEHICLE AND MAINTAINING A SAFE DISTANCE UNTIL THE CAR AHEAD SLOWS TO APPROX 22 MPH WHEN THE ACC BRAKING FEATURE STOPS WORKING AND THE HONDA PILOT CONTINUES COASTING CREATING A HAZARDOUS SITUATION AND POTENTIAL TO RAM THE CAR AHEAD. THIS FEATURE IS CORRECTED WITH A LOW SPEED FOLLOW FEATURE IN OTHER HONDA AND LATER HONDA PILOT MODELS, AND SHOULD BE RETROACTIVELY ADDED TO THE 2018 HONDA PILOT TO PREVENT REAR ENDING THE CAR AHEAD. *TR

I HAVE A 2018 HONDA PILOT EX 2WD, VIN NUMBER [XXX] WITH 57,100 MILES THAT I PURCHASED FROM EARNHARDT HONDA AVONDALE, AZ ON FEB 13, 2018. ON MARCH 1, 2020 AT 0830 MY FAMILY OF 6 AND I WERE SEATED IN OUR CAR IN OUR GARAGE PREPARING TO LEAVE TO GO TO CHURCH. AS I PUSHED THE START BUTTON WE WERE ALL SHOCKED AS WE HEARD A LOUD BANG AND SAW SMOKE SPEWING FROM UNDERNEATH THE CAR HOOD. I QUICKLY INSTRUCTED MY FAMILY TO GET OUT OF THE CAR AND MOVE TO SAFETY. I THEN OPENED THE HOOD TO INSPECT WHAT HAPPENED. AFTER REMOVING THE PLASTIC COVER FROM THE BATTERY I FOUND OUT THAT THE BATTERY WAS CRACKED AND LEAKING FLUID. THE EXPLOSION WAS SO POWERFUL THAT IT CRACKED THE BATTERY AND THE BATTERY HOLDER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE PUSH BUTTON START FEATURE WILL NOT START THE VEHICLE. NO ERROR MESSAGES ARE DISPLAYED. 4 TO 7 REPEATED ATTEMPTS MUST BE MADE IN ORDER TO START THE VEHICLE.

THE CAR LOCKS ITSELF WHILE THE KEY FOB IS INSIDE THE CAR AFTER THE DRIVER CLOSES THE DOOR FROM THE OUTSIDE. THE KEY IS NOW LOCKED INSIDE THE CAR.

THE VEHICLE WOULD "STALL OUT" AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN "AUTO IDLE-STOP" AND PRESSED ON THE GAS. I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. I ALSO NOTICED THAT THE RADIO WOULD "CUT OUT". AFTER THAT, THE VEHICLE WOULD JUST STALL OUT AND I WOULD HAVE TO PUSH PARK, PUT MY FOOT ON THE BRAKE AND THEN PUSH START. THIS HAS HAPPENED SEVERAL TIMES.

HONDA PILOT 2018 WITH 20,555 MILES HAS A DIGITAL DISPLAY. CAR WAS ON ADAPTIVE CRUISE. WEATHER WAS FINE. MY SPEED WAS APPROXIMATELY 61MPH WHEN THE SPEED LIMIT CHANGED TO 65MPH AS HWY BECAME I73. I USED + ACCELERATION BUTTON ON RIGHT HAND COLUMN 4 TOUCHES TO INCREASE SPEED 1 MPH PER TOUCH TO 65MPH. CAR BEGAN TO RAPIDLY ACCELERATED TO 79MPH (LAST DIGITAL SPEED I SAW) AND I?M SURE HIGHER AS I TRIED TO GAIN CONTROL. . MY FOOT HAD BEEN OFF PEDAL WHILE CRUISE WAS ON SO I LOOKED AND TOUCHED THE GAS PEDDLE WITH MY RIGHT FOOT TO SEE WHAT WAS HAPPENING. PEDAL WAS DEPRESSED. AT THIS POINT I BELIEVE I TURNED OFF ADAPTIVE CRUISE BY THE MAIN BUTTON ON RIGHT HAND COLUMN BUT CAR CONTINUED TO ACCELERATE. I PUSHED THE DE ACCELERATION BUTTON - MANY TIMES AND CAR BEGAN TO SLOW DOWN UNCONTROLLABLY FAST REALIZING THIS I THEN PRESSED BRAKE PEDAL HARD AND THAT BROKE THE CONTROL OF THE ADAPTIVE CRUISE AND I WAS ABLE TO GET THE CAR TO THE SHOULDER OF THE ROAD. HAD CAR TOWED TO DEALERSHIP. CROWN HONDA IN GREENSBORO SAID NO CODE WAS STORED FOR THE INCIDENT