2020 HONDA PILOT Complaints

VEHICLE CRACKS AND POPS FROM SPEAKER SYSTEM. SOUNDS AS IF YOUR IN A HAIL STORM. RADIO / NAVIGATION SYSTEMS GOES BLANK AND BACK UP CAMERA GOES BLACK. HAVE HAD TO HONDA OF BRISTOL AND THEY HAVE 'FIXED/REPAIR' THE PROBLEMS. VEHICLE WORKS GREAT FOR A FEW MONTHS, THIS PAST TIME AFTER REPAIRS IT HAS ONLY LASTED ONE WEEK. I DO NOT FEEL AS THIS IS A SAFE VEHICLE FOR ME AND MY FAMILY . THE CRACKING POPPING SOUNDS , THE BLACKOUT OF THE PANELS AND NO BACKUP CAMERA IS A HAZARDOUS SITUATION . THIS HAPPENS WHEN THE CAR IS IN MOTION AND IT'S SCARY I HAVE READ THEIR IS A CIVIL SUITE AGAINST HONDA FOR THIS VEHICLE- HOW DOES ONE FIND OUT MORE INFORMATION ON THIS

THE DISPLAY AUDIO AND ENTERTAINMENT DISCONNECTS AND STAY OFF DURING RUNNING THE VEHICLE(IN MOTION ON ANY ROAD AND ANY SPEED), IT DOES NOT WORK AUDIO FOR DIRECTION MAP, RADIO, CD PLAYER. AND UNWANTED CRACKS SOUND ARE HEARD WHILE DRIVING THE VEHICLE WHICH IS DISTRACTING WHILE DRIVING THE VEHICLE. DEALER MENTIONED ISSUE SHOULD FIX WITH TWO RECALL REPAIRS, WHICH EVENTUALLY DID NOT FIXED. FOLLOWING BELOW RECALLS REPAIR BELOW DID NOT FIXED THE ISSUE. RECALL# 20-051, FRONT CONTROL BOX OTA SOFTWARE UPDATE. OP# 0105B3, .3 HRS, TEMP# A20051A RECALL# 20-047 GUAGE CONTROL MODULE SOFTWARE UPDATE OP# 7165A5, ODD TEMP# A20047A, PASS TEMP# A20047B, PILOT TEMP# A20047C. .5 FLAT RATE HRS

TL* THE CONTACT OWNS A 2020 HONDA PILOT. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FRANK FLETCHER HONDA (2921 MOBERLY LN, BENTONVILLE, AR 72712) WHERE THE CONTACT WAS INFORMED THAT THE SOUND WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,100.

UPON IMPACT, THE DRIVER'S AIRBAG DEPLOYED AND VEHICLE BEGAN SMOKING. THE VEHICLE SMELLED STRONGLY OF SMOKE. THE DRIVER SUFFERED BURNS FROM THE AIRBAG, THOUGH IT'S UNCLEAR IF THEY WERE CAUSED BY CHEMICAL OR FLAME.

2020 HONDA PILOT TOURING 1,156 MILES - 3 MONTHS OLD. VEHICLE BEGAN TO STALL WHEN PULLING INTO GARAGE AND APPLYING BREAKS. LOUD SOUNDS COMING THROUGH SPEAKERS AS IF YOU'RE DRIVING THROUGH HAIL. TUNER LOST, NETWORK CONNECTION FAILED, DASHBOARD BLACK. VEHICLE CAN ALSO APPLY BREAKS WHEN NO OTHER CAR IS AROUND. LATEST SYSTEM FAILURE CAR STALLED WHEN APPLYING BREAKS AT AN INTERSECTION. ALSO DRIVER PASSENGER MIRRORS INDEPENDENTLY MOVE WHILE DRIVING. SOFTWARE UPDATE TO CONTROL BOX AND GAUGE CONTROL MODULE WITHOUT FIX. NOW TIGHTENED WIRES BEHIND BLU-RAY PLAYER. SENSING/BREAK ISSUES ARE UNKNOWN TO HONDA AND HAVE NOT BEEN FIXED.

AFTER HAVING KNOWN RECALL ISSUE REPAIRED, ELECTRICAL/SOUND SYSTEM STILL CONTINUES WITH AGGRESSIVELY LOUD CRACKING AND POPPING NOISES. THE NOISES AT TIMES ARE OUT OF THE BLUE, CAUSING THE DRIVER AND PASSENGERS TO BE STARTLED. THE INSTRUMENT PANEL WILL FREEZE UP AND BLUE TOOTH/VOICE ACTIVATED FEATURES WILL STOP FUNCTIONING. THESE ISSUES OCCUR WHEN THE CAR IS MOVING OR STATIONARY. NO IMPROVEMENT AFTER THE RECALL REPROGRAMMING WAS COMPLETED DESPITE BEING TOLD BY THE SERVICE TECHNICIAN IT WOULD RESOLVE THE ISSUE.

MULTIPLE TIMES THIS VEHICLE INDICATES THAT MY CAR HAS CROSSED CENTER LINE WHEN IT HASN'T AND HAS ACTIVATED ONE OR MORE "SAFETY" FEATURES INCLUDING AN ALARM AND STEERING WHEEL SHAKER. TODAY MY VEHICLE ACTUALLY APPLIED THE BRAKES WHEN ANOTHER CAR WAS APPROACHING ME IN THE OPPOSITE LANE. I HAVE HAD CAR INTO DEALERSHIP 1 TIME FOR THESE ISSUES AND THEY SAID IT WAS FIXED.

I WAS DRIVING ON THE FREEWAY AND MY WHOLE INSTRUMENT PANEL WHERE MY SPEEDOMETER IS AND APPS ECT ARE TURNED BLACK WHERE I COULDN'T EVEN SEE HOW FAST I WAS GOING , BUT BEFORE THAT HAPPENED MY STEREO WAS CRACKLING AND CUTTING OUT AND THEN BLACKED OUT AS WELL AND THEN CAME BACK ON AGAIN. I HAVE IT RECORDED FOR MY RECORDS. THEN WHEN I WAS ON MY WAY HOME FROM WHAT THEY SAID AT THE DEALERSHIP WHICH WOULD FIX THE DASH WAS A RECALL ON THE VEHICLE BUT AS SOON AS I CAME IN MY CAR THERE WAS AN UPDATE ON THE DASH OF MY STEREO, WAS STILL CUTTING IN AND OUT AND I COULDN'T USE MY BLUETOOTH LIKE I SHOULD BE ABLE TO OR LISTEN TO MY RADIO THROUGH THE INTERNET OR JUST REGULAR FM RADIO. I ONLY HAVE 3800 MILES ON MY VEHICLE AND HAVE HAD MY VEHICLE FOR JUST SHY OF 5 MONTHS. IT'S RIDICULOUS TO SPEND 40K FOR A VEHICLE THAT DOESN'T EVEN WORK PROPERLY. ALSO BEFORE PURCHASING THE VEHICLE I ASKED THE SALESMAN AT TRACY HONDA WHO THEN ASKED HIS SALES MANAGER MY QUESTION IF THERE WERE STEREO PROBLEMS IN THE VEHICLE I WAS BUYING LIKE THE ONES I'VE BEEN READING ABOUT AND RESEARCHING AND THEY TOLD ME NO IT WAS A MODEL ABOVE MINE AND THEY HADN'T HEARD OF IT AT FIRST. I ALSO ASKED ABOUT THE DASH TURNING BLACK AND THEY RESPONDED WITH THE SAME THING. SO TECHNICALLY THEY SOLD ME A VEHICLE WITH A RECALL AND LIED ABOUT THE THINGS THAT WERE WRONG WITH THE VEHICLE BEFORE I EVEN BOUGHT IT. IT SHOULD HAVE BEEN SOLD TO ME AS A USED VEHICLE DUE TO THE RECALLS ALREADY ON THE VEHICLE BEFORE I PURCHASED. WHEN I TOOK MY PILOT IN FOR MY RECALL THE SERVICE GUY SAID THAT HIS 2019 CIVIC DOES THE SAME THING AND HE JUST LIVES WITH IT AND THAT'S KIND OF PATHETIC ESPECIALLY WHEN YOU ACTUALLY WORK AT A HONDA DEALERSHIP DO YOU STILL HAVE VEHICLES AND CAN'T EVEN HAVE A STEREO THAT WORKS IN A CAR SOMETHING SO BASIC.

FIRST MONTH I BOUGHT VEHICLE 10/2019 BEGAN HEARING LOUD CRACKING AND POPPING NOISE WHICH AT FIRST THOUGHT WAS WINDSHIELD. AS IT CONTINUED WE REALIZED WAS COMING THROUGH SPEAKERS. THEN ENTERTAINMENT SYSTEM BEGAN TO SHUT DOWN AND RESET WITH VARIOUS MESSAGES. MAINLY "NETWORK COMMUNICATION LOST". OTHER MESSAGES AS RADIO NOT AVAILABLE WOULD ALSO COME UP. SCREEN WOULD GO BLACK. THEN SPEEDOMETER / TACHOMETER DATA SCREEN WOULD GO BLACK AND REBOOT. TOOK TO DEALER WAS TOLD LOOSE WIRES FROM DVD SYSTEM. THEY 'REPAIRED'. WITHIN TWO MONTHS ALL THE SAME PROBLEMS AND MORE BEGAN AGAIN. REAR VIEW CAMERA WOULD NOT COME ON. OR IT WOULD COME ON WHILE DRIVING FORWARD DOWN THE ROAD. SYSTEM WOULD REBOOT AND GO BLACK SEVERAL TIMES PER DAY. TOOK BACK TO DEALER. THEY WERE NOW AWARE OF PROBLEM IN OTHER VEHICLES. TOLD ME NEEDED NEW WIRING HARNESS. THEY KEPT CAR FOR A WEEK AND REPLACED WIRE HARNESS. VEHICLE WAS FINE FOR ABOUT TWO MONTHS THEN PROBLEMS ALL CAME BACK. SCREENS ALL WENT BLACK REPEATEDLY WHILE DRIVING, OR STATIONARY. IT DIDN'T MATTER CONDITIONS BUT ALL ELECTRONIC SYSTEMS WOULD CONTINUOUSLY SHUT DOWN AND REBOOT. A COUPLE WEEKS AGO EVERYTHING WENT BLACK AND HAS REMAINED OFF. VEHICLE IS NOW BACK AT DEALER FOR THE THIRD TIME TO TRY AND FIX PROBLEMS. THEY TOLD ME THERE ARE RECALLS FOR THE BACK UP CAMERA AND SPEEDOMETER PORTION. AND TRIED TO TELL ME THERE MUST BE A LINK IN THE WIRES SOMEWHERE THAT THEY NEED TO LOCATE. OBVIOUSLY HONDA MUST BE AWARE OF THIS PROBLEM AS THERE ARE HUNDREDS OF POSTS ONLINE ABOUT THE IDENTICAL PROBLEMS IN OTHER 2020 HONDA PILOTS. IT IS NOT SAFE TO DRIVE THE VEHICLE WITHOUT ANY SPEEDOMETER OR INFORMATION SYSTEMS FUNCTIONING.

HAD AN IMPACT CRACK (SUPPOSEDLY) ON THE WINDSHIELD. THERE WAS NO INDENTION. THE OUTSIDE OF THE WINDSHIELD WAS PERFECTLY SMOOTH BUT YOU COULD SEE IT. REPAIRED BY SAFELITE. A WEEK LATER HAPPENED AGAIN. LARGE CRACK, SAME SIDE. SAFELITE FOUND A "CHIP" THE SIZE OF A PENCIL TIP NEAR THE EDGE OF THE WINDSHIELD THAT THEY SAID CAUSED THE WINDOW TO CRACK. THEY STATED THAT THESE WINDSHIELDS ARE NOW QUITE FRAGILE BECAUSE OF THE THINGS PLACED INSIDE OF THEM AND IT COULD EASILY HAPPEN AGAIN. HAPPENED ON A CITY STREET, I IMAGINE, BECAUSE WE ONLY DROVE TO A DOCTOR'S APPOINTMENT. DIDN'T SEE IT UNTIL THE NEXT MORNING. SO, IT CRACKED LATER, NOT WHEN WE WERE DRIVING THE CAR. THE CRACK NOW IS NOW ABOUT 18 INCHES LONG JUST SITTING IN THE DRIVEWAY. THIS "CHIP" IS THE SIZE OF THE POINT OF A PENCIL TIP. THIS SECOND PROBLEM IS ON THE SAME SIDE (PASSENGER SIDE) OF THE CAR AS THE FIRST ONE. THE FIRST ONE ALSO WAS PERFECTLY SMOOTH ON THE OUTSIDE OF THE GLASS.....WHICH WAS STRANGE BECAUSE IF A ROCK HAD HIT IT I WOULD THINK IT WOULD HAVE CHIPPED THE GLASS ON THE OUTSIDE. NO CHIP INSIDE OR OUTSIDE.