2020 HONDA PILOT Complaints

The multipurpose front camera (Honda Sensing camera unit) failed internally, triggering diagnostic trouble code U3000-49. Multiple warning lights activated simultaneously on the dashboard, disabling all Honda Sensing safety systems including Adaptive Cruise Control (ACC), Lane Keeping Assist System (LKAS), Collision Mitigation Braking System (CMBS), Road Departure Mitigation, and Automatic High Beams. The failure occurred spontaneously with no prior accident, impact, or windshield replacement. The vehicle has low mileage and the failure appears consistent with a known design defect affecting Honda Sensing camera units in 2016–2020 Honda models. The failure was confirmed by a Honda dealership using Honda Diagnostic System (HDS), which identified internal electronic failure of the camera unit. Safety is at risk because the collision mitigation braking and lane keeping systems — relied upon for highway driving — are completely non-functional. This issue is widely reported across Honda Pilot, Odyssey, CR-V, HR-V, and Ridgeline forums, suggesting a systemic manufacturing defect. Honda has not issued a recall despite the safety-critical nature of these systems. The cost of replacing the multipurpose camera is very high and prohibited for many families.

MOST Network problems continue to persist even after MOST FAKRA Service Cables Safety Recall work was performed. Typical progression: Radio goes silent, Infotainment Screen displays error message, "Network Communication Lost / MOST Net Off", Driver Information Interface Display goes blank, then 3 error messages cycle, "Blind Spot Info System Problem", "Emissions System Problem", "Transmission System Problem", and vehicle enters limp mode (stuck in 3rd gear). Multiple safety issues: Rearview camera does not function, vehicle speed is not displayed, vehicle gas gauge is not displayed, blind spot system does not operate, reduced vehicle power.

When starting vehicle after leaving the grocery store, there were multiple fault messages displayed on the dash cluster. They were showing five fault areas, the Adaptive Cruise Control, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance and Parking Collision Warning. When arriving at the Honda dealer service department I was advised that this is a common issue and would most likely be a front camera failure. After the Honda service department diagnosed the issue they confirmed it was a camera failure. I contacted American Honda asking for goodwill assistance and after giving all of my information, I was sent an email to reply to with the same information. Two days later I received a call and had to go over the same information a third time. I was advised this process would be 2-3 days. Three days later I receive a call and was requested to give the same information a fourth time and the told it would be 3-5 days from then to evaluate and I would receive a call. Four days later I called American Honda for status and was offered a partial goodwill assistance that I would be need to pay $955 for the repair instead of $2200+ which was originally quoted. From working for Acura for 17 years it is obvious that American Honda assisted minimally as the warranty rate is around the same cost. They made the dealer take the cut in pay and endured minimal cost to American Honda and a major cut ended by the dealer. Being this is a common issue with a $2000+ cost, there should be more consideration allowed for this failure.

Per Honda, the standard maintenance of replacing a timing belt and tensioner has put more tension on the crankshaft, which causes a tapping noise from the connecting rod bearings when the vehicle is accelerating under load. The vehicle is available for inspection upon request. Honda has said that this does not harm the engine, but a noise of this kind is not normal and any noise of this kind associated with this particular part of the engine has the possibility of degrading the engine's life and causing a potential safety issue while driving down the road. Yes, the problem has been reproduced by the dealer. Dealer service department has been the only one to inspect it. No, there were no warning lamps, messages, or other symptoms of the problem prior to the failure. The issue first appeared right after getting the mandatory timing belt maintenance when driving away from the dealer service department.

Issue with the forward collision sensor, lane keep departure, and adaptive speed control. It has a mind of its own if it works or not. Some times it working then while drive the warnings and dings start going off while driving. There isn't a way to use cruise control if there is an issue with the system.

I am seeing warning lights on my screen and using OBD-II scnner shows code P0302 (misfires). Vehicle bought 2020 August and gas about 90K miles. Is this vehicle under recall for this issue

My current 2020 Pilot has presented a failure/ malfunction at the multipurpose camera in the front side resulting on the most important safety advance drivers assistance systems to not to work (Collision Mitigation System, road departure mitigation system, auto high beam, lane keeping assist, automative emergency breaking). This malfunction for this safety device could put at risk my family while driving since system got deactivated for no reason and will not respond to under unexpected situation while driving. I notice several messages on my dashboard then I confirmed safety componentes where bypassed and not activated not working properly. The problem was reporte at a dealer, then vehicle device was inspected and confirmed by the dealer that the safety multipurpose camera has a malfunction. Prior to the failure there were no messages or symptoms, just stops working without advice. Safety devices must he operative at all time, me vehicle is in very good condition and not more that 6 years old.

These systems have stopped working due to a faulty LKAS camera that is mounted at the windshield

Paint failure - rear roof panel. Paint chips flaking off. NOT a gradual failure, clear coat in good condition. No skuff marks or damage prior. Large paint chips pealing off exposing bare metal. Paint color : Modern steel metallic

While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediate distraction and safety hazard.