2018 HONDA PILOT Complaints

View complaints related to 2018 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2018 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 HONDA PILOT
    - STOKESDALE, NC

    6/13 5:10 PM ON I-95 N 30 MINUTES SOUTH OF FREDERICKSBURG, VA WAS GOING 78 MPH WHEN ALL OF THE SUDDEN 'BLIND SPOT SENSOR ERROR' APPEARED ON DASH AND WITHIN 10 SECONDS TRANSMISSION ERROR - SEE OWNERS MANUAL - GET SOMEWHERE SAFE APPEARED ON THE DASH. THE 2018 HONDA PILOT ELITE IMMEDIATELY SWITCHED INTO NEUTRAL AND WENT FROM 78 MPH TO 60 MPH IN 10 SECONDS. IT WAS A TOTAL FAILURE OF THE TRANSMISSION. IT HAD TO BE REPLACED. IT TOOK THEM A WEEK TO PUT IN THE REMANUFACTURED TRANSMISSION AND SINCE THAT TIME, THE FOLLOWING HAS HAPPENED: 7/1 NIGHT TIME ABOUT 8 PM WAS STOPPED AT A STOP SIGN WHEN I WENT TO GO IT STARTED THEN STUTTERED - IT SEEM LIKE IT TRYING TO FIND THE GEAR' THEN FINALLY SEEM LIKE IT WENT INTO THIRD GEAR' IT DID THE SAME THING ON THE WAY HOME IN A DIFFERENT AREA. 7/2 ON THE WAY TO DEALER WAS MAKING A RIGHT TURN -SLOW DOWN TO MAKE THE TURN, AND WHILE MAKING THE TURN I HIT THE GAS AND IT STUTTERED AGAIN 7/2 IN VIRGINIA AFTER FREDERICKSBURG AND BEFORE MANASSAS ON 95 N. I TURNED OFF AN EXIT AND STARTED TO DO A U-TURN... I CAME TO A STOP TO WAIT ON TRAFFIC AND WHEN I STARTED UP AGAIN, IT STARTED AND THEN STUTTERED AND THEN WENT 7/3 AT ABOUT 1030 PM ........13106 WAS GOING ABOUT 10-15 MPH PUSH THE ACCELERATOR DOWN AND THE ENGINE JUST REVVED AND DIDN'T GO SO I HIT THE BRAKES SO THAT I WOULD STOP AT THE LIGHT AS IT WAS YELLOW AT THE TIME 7/4 IT STUTTERED SEVERAL TIMES. SEVERAL TIMES WHEN COASTING THEN HITTING THE GAS IT WOULD STUTTER, SOMETIMES JERK AND SOMETIMES MAKE A NOISE IT HAS BEEN INTO THE DEALER 3 TIMES SINCE THE REPLACEMENT TRANSMISSION AND THEY CAN'T FIND ANYTHING WRONG WITH IT. ONE DAY I SAT AT THE DEALERSHIP FOR OVER 4 HOURS AND WAITED ON THE DISTRICT REP - HE DID SHOW UP BUT WOULD NOT SPEAK TO ME AND WOULD NOT LET ME DRIVE THE CAR WHEN HE RODE IN IT TO SEE WHAT WAS GOING ON.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - WINTER GARDEN, FL

    TL* THE CONTACT OWNS A 2018 HONDA PILOT. WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE LUNGED FORWARD VIOLENTLY AND MADE A LOUD NOISE. ALSO, THE RPMS INCREASED. THE VEHICLE WAS TOWED TO HEADQUARTER HONDA (17700 FL-50, CLERMONT, FL 34711, (407) 395-7500) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART ATTACHED TO THE TRANSMISSION WAS FAULTY. THE DEALER STATED THAT THEY WOULD NOTIFY THE MANUFACTURER. THE VEHICLE WAS BEING REPAIRED UNDER THE WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 14,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 HONDA PILOT
    - NORTH PORT, FL

    2018 HONDA PILOT. CONSUMER WRITES IN REGARD TO MALFUNCATIONS WITH THE VEHICLE THAT PREVENTS IT FORM START UP. *AS *JS

    Source: CONSUMER LETTER
  • 2018 HONDA PILOT
    - PAULINA, LA

    ON SATURDAY I WAS DRIVING MY 10 MONTH OLD 2018 HONDA PILOT WITH APPROX. 7,000 MILES ON IT TO AIRPORT TO PICK UP MY DAUGHTER. MY HUSBAND AND 3 YOUNG KIDS WERE MERGING ONTO AIRPORT PROPERTY ON A EXTREMELY BUSY AFTERNOON, MY VEHICLE STALLED. IT WAS LIKE A COMPLETE ELECTRICAL FAILURE. I WAS LEFT STRANDED AT 7PM, IN DARK, WITH 3 SCARED CHILDREN, UNABLE TO ALERT OTHER HOSTILE DRIVERS AROUND ME BY TURNING ON FLASHERS. AFTER NOT BEING ABOUT TO PUSH VEHICLE OUT WAY OF HEAVY TRAFFIC, I WAS FORCED TO CALL MY INSURANCE COMPANY FOR ASSISTANCE WHICH PROVED TO BE A SERIOUS CHALLENGE DUE TO THE HORNS AND DEROGATORY LANGUAGE OF OTHER DRIVERS AND AS A RESULT MY CHILDREN HAVING AN EMOTIONAL BREAKDOWN IN THE BACK SEAT. MY HUSBAND WAS FORCED TO LEAVE THE KIDS AND I IN THIS VERY DANGEROUS SITUATION IN ORDER TO GET TO OUR 14 YR OLD DAUGHTER (TRAVELING ALONE) OFF HER FLIGHT. ONCE POLICE ARRIVED, THEY PARKED UNIT BEHIND ME IN ORDER TO PROTECT US FROM BEING HIT. THE POLICE SEARCHED MANUAL AND INTERNET AND WERE UNABLE TO GET VEHICLE INTO EMERGENCY NEUTRAL. THE VEHICLE HAD TO BE DRUG ONTO TOW TRUCK AND TOWED TO DEALERSHIP. 2 DAYS LATER, HONDA INFORMED ME IT WAS A "DEAD BATTERY." "BATTERY?" I HAVE BEEN DRIVING FOR OVER 20 YEAR AND HAVE NEVER BEEN LEFT ON HIGHWAY, IN MOTION DUE TO A BATTERY. AFTER SOME READING OF MY OWN, I LEARNED ABOUT A FUEL SAVING FEATURE ON MY CAR CALLED "AUTO IDLE-STOP". WITH THIS FEATURE MY ENGINE SHUTS OFF WHEN BRAKE COMPRESSED IN ORDER TO SAVE ON FUEL. WITH A DEAD BATTERY, THE BATTERY WAS UNABLE TO RESTART VEHICLE. SO BASICALLY THIS FUEL SAVING FEATURE TURNS OUT TO BE A SERIOUS SAFETY PROBLEM BECAUSE INSTEAD OF BEING STRANDED IN A PARKING LOT , I WAS STRANDED IN THE MIDDLE OF A HIGHWAY. AFTER FURTHER READING ABOUT THIS FEATURE, I LEARNED THAT MY VEHICLE SHOULD HAVE AUTOMATICALLY ENABLED THIS AUTO-IDLE IF BATTERY CHARGE WAS LOW, WHICH DID NOT HAPPEN.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - MIDLOTHIAN, VA

    THE SUNROOF SHATTERED/EXPLODED WHILE DRIVING DOWN THE HIGHWAY AT 65MPH. THERE WAS A LOUD NOISE. NO EXPLANATION FOR WHY.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - PRESTON, ID

    SIDE DOOR GLASS SPONTANEOUSLY EXPLODING. WE WERE IN MOTION 65 MPH ON THE HIGHWAY. NO OTHER CARS AROUND US OR AROUND ANY HOUSES. WINDOW WENT BOOM AND JUST EXPLODED.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - HOUSTON, TX

    SUDDEN ACCELERATION WHILE PULLING INTO A PARKING SPACE IN COVERED PARKING GARAGE. CAR ENGINE REVVED WHILE PULLING INTO SPACE. BRAKES APPLIED LEAVING SKID MARKS ON CONCRETE. CAR WAS DAMAGED BE HITTING CONCRETE RETAINING WALL.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - ELK RUN HEIGHTS, IA

    THE DRIVER'S SIDE SEAT BELT IS CONSIDERABLY SHORTER THAN THE FRONT PASSENGER SEAT BELT. THE DRIVER'S SEAT BELT IS SO CONSTRICTING THAT YOU CAN'T TURN TO LOOK WHEN CHANGING LANES. SO THE NEED TO DRIVE WITHOUT USING THE SEAT BELT IS AN ISSUE OF SAFETY. I AM AN AVERAGE SIZE PERSON AND THIS HAS NEVER BEEN A PROBLEM IN ANY OTHER VEHICLE I HAVE OWNED.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - HOFFMAN ESTATES, IL

    IN MAY 2018 I PURCHASED A NEW 2018 HONDA PILOT. UNFORTUNATELY DURING THIS FIRST WINTER I HAVE FOUND OUT THAT THIS VEHICLE DOES NOT HAVE A FUNCTIONING HEATER. AS SOON AS THE WEATHER TURNED COLD I NOTICED THAT THIS NEW HONDA PILOT DID NOT HAVE SUFFICIENT HEAT. WHILE DRIVING AT HIGHWAY SPEEDS THE HEATER FUNCTIONS OK BUT DURING CITY DRIVING, OR ESPECIALLY AT IDLE, THE TEMPERATURE FALLS WELL BELOW ANY ACCEPTABLE MINIMUM REQUIREMENTS. BELOW IS A CHART SHOWING A COMPARISON BETWEEN A FUNCTIONING HEATER IN A 2014 CRV VERSUS THIS NEW 2018 HONDA PILOT. PLEASE NOTE THE DIFFERENCES IN OUTSIDE AIR TEMPERATURES: THE CRV MEASUREMENTS WERE TAKEN AT AN OUTSIDE AIR TEMP OF -8 WHILE THE PILOT DATA WAS RECORDED WITH AN OUTSIDE AIR TEMP OF + 8. THE VENT TEMPERATURE VARIES CONSIDERABLY BASED ON THE ENGINE RPM. WHILE ACCELERATING THE TEMPERATURE IS WARM / HOT BUT WHILE DRIVING IN TRAFFIC OR STOPPED THE TEMPERATURE CAN DROP 80 DEGREES OR MORE IN 1-2 MINUTES. BASED ON THIS DATA, I MADE TWO SEPARATE APPOINTMENTS TO HAVE THE PILOT SERVICED UNDER WARRANTY AT MY LOCAL HONDA DEALER. THE WEATHER ON THE 2ND VISIT WAS COLD (-17 DEGREES F). THEY 'VERIFIED THE COMPLAINT' AND FOUND THAT THE VENT TEMPERATURE FROM A FULLY WARMED UP ENGINE WAS 28 DEGREES (YES, BELOW FREEZING!). THEY SAID THEY HAVE ANOTHER PILOT IN THEIR SHOP THAT DOES THE SAME THING THEREFORE THERE IS NOTHING WRONG WITH MINE AND CONSIDERED MINE AS FUNCTIONING 'NORMAL'. THEY DID NOT DO ANY DIAGNOSTIC WORK AND REFUSED TO DO ANY WORK, EVEN SIMPLE WORK SUCH AS TRYING TO FLUSH THE HEATER CORE OR REMOVE ANY AIR FROM THE SYSTEM. THEY STATED THAT HONDA PUT IN AN UNDERSIZED HEATER CORE IN THE PILOT AND THEREFORE THEY WERE NOT GOING TO WASTE THEIR TIME TRYING TO FIX. SINCE I LIVE IN CHICAGO THERE ARE 5 MONTHS OF COLD WEATHER SO I DO NOT CONSIDER A LACK OF HEAT A MINOR INCONVENIENCE NOR AN ACCEPTABLE TO LIVE WITH.

    Source: NHTSA WEB SITE
  • 2018 HONDA PILOT
    - ACCOKEEK, MD

    TRANSMISSION JERKS, HESITATES AND/OR CLUNKS WHEN CHANGING AND/OR ATTEMPTING TO CHANGE TO NEXT HIGHER GEAR, HESITATES AND/OR REVERTS TO NEXT LOWER GEAR WHEN IT SHOULD SHIFT TO NEXT GEAR. THIS HAPPENS WHEN DRIVING ON LEVEL SURFACES AND DOWN HILLS CAUSING PASSENGERS TO JERK FORWARDED SUDDENLY AND WITHOUT EXPECTATION. HONDA DEALER KEPT VEHICLE FOR 2 DAYS AND DID NOT FIND ANY ISSUES. PURCHASED VEHICLE NEW IN APRIL 2018, HAD SAME PROBLEM SINCE WEEK #1. WHEN SHIFTING MANUALLY DOES NOT EXPERIENCE HESITATION OR GEAR HUNTING BUT CLANKING STILL EXISTS. THESE EVENTS HAPPEN REGARDLESS OF ROAD SURFACE TYPE, SPEED OR INCLINE OF ROAD. I NOTICED A TRANSMISSION FLUID LEAK AT THE TRANSMISSION GASKET DURING 1ST OIL CHANGE AT 7500 MILES, UNDECIDES TO , (I.E., FROM PARK TO / FROM DRIVE; INTO/OUT

    Source: NHTSA WEB SITE