2020 HONDA PILOT Complaints
View complaints related to 2020 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 480 complaints submitted for the 2020 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 HONDA PILOT- Benson, NC
Almost immediately after purchase, the orange BRAKE sign came on and the gas pedal slightly braked for me. The forward collision light stayed on my dash board. The camera behind the windshield mirror seems to be malfunctioning. It will go off whether a car is close to me or not. It happens at random times during my drive and it worries me if I am going a decent spend with people behind me or in front of me and my car starts to break on its own, potentially causing a crash.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Jacksonville, CA
my rear view camera went out and it is a $2,000 fix. can this please be a recall? i know many others this has happened to as well.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Rosharon, TX
I will be driving down the road with no other cars in sight and the car will sense something that isn’t there and engage in emergency braking. This is very dangerous when traveling at high speeds.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Rosharon, TX
Infotainment center making popping and cracking sounds during every drive. System will completely shut down and not work at all. No access to navigation, phone or infotainment center at all. Audio will completely cut out during music and phone calls.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Rosharon, TX
Passenger airbag shows airbag as off very often. There will be a passenger over 65 pounds and still indicates that the airbag is off.
Source: NHTSA WEB SITE -
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2020 HONDA PILOT- Granite Bay, CA
February 2026 the air when the AC was on did not seem very cold then about 3 weeks later AC was not putting out any cold air. 3/18/26 took vehicle to local Honda dealership where they ran diagnostics with results showing "black death on the low and high side ports." Dealer recommends replacing entire AC system and then recharged.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Granite Bay, CA
January 2026 multiple dashboard warning lights stating ACC problem, LKAS problem, Collision Mitigation System problem, Road Departure Mitigation System problem, and Auto High-Beam problem. 3/18/26 took vehicle into local Honda dealership where they ran diagnostics with the results showing the "multi purpose camera unit internal failure." They checked wiring and connector which were ok so dealership is recommending replacement of camera and recalibration.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Boston, MA
LKAS, adaptive cruise control, auto high beams, forward collision, auto breaking warning lights all came on and failed. Lots of other Honda pilots of this vintage are experiencing this issue according to Honda forums.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Powder Springs, GA
Hi, I have a 2020 Honda Pilot that showed signs of stalling. AutoNation Honda Thornton Road checked (03/07/2026) and reported I need an INJECTOR KIT replaced and SDC GDI -INTAKE THROTTLE BODY FURL INJECTOR SERVICE. All warning lights were on intermittently (on all day then nothing for 2-3 days then on all day the following day.) The vehicle vibrates and feels like it's loosing power. Honda's website stated risk as " If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury. " I have two small kids (18 month and 5 year old) that I commute to and from school every day. Honda's website shows the same issue for Honda Pilots 2016-2021 however, my VIN does not qualify me for the recall. Instead I received an estimate for said repairs for $3,345.06. Please! I am asking you to intervein as it is unfair to single out some vehicle owner even though they are having the same issue as others. Thanks in advance.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Mahopac, NY
The contact's husband owns a 2020 Honda Pilot. The contact stated that while her husband was driving 55 MPH, the Emissions warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The approximate failure mileage was 91,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE