2024 HONDA PILOT Complaints

The middle-right passenger seatbelt does not properly register as engaged on the dashboard indicator. When a passenger buckles in, the system fails to show that the seatbelt is latched.

I was driving down a residential road at about 40 mph. There was no car or other obstacle in front of me, but my car suddenly slammed on the brakes. It brought the car to an abrupt stop for no reason. If a car had been behind me, they would have slammed into me. It was so abrupt, I felt like I had whiplash. It was terrifying. I had taken the car into the dealership to due to the brake pin recall just 3 days ago. They inspected and said the pin was fine. When I called them to report this experience, they said it was unrelated to the recall. I am bringing my car into them tomorrow to inspect what happened with the automatic braking system.

The contact owns a 2024 Honda Pilot. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the passenger's side front wheel. The contact stated that the sound became louder while driving over uneven pavement. The vehicle was taken to the dealer to be diagnosed but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

The auto idle stop caused my Pilot to not restart as I was taking my foot off the brake turning left on a busy road. I had to be towed as my car would not start. The Honda repair center said there is an Engineering Request ([XXX]) trying to gather information about the issue, but no fix other than having to turn off the feature every time I restart the car. I am now extremely concerned about my safety and others because if I forget to turn off this feature, my car could unexpectedly now stop working and I could immediately be put in an unsafe situation. Honda said they can’t automatically turn off the feature. They have shifted this responsibility to the driver of the car. This is not right and they don’t seem to care when I call 1-800-880-1072. All they said is it your responsibility to turn off the feature each time you get in the car rather than give me options. I asked repeatedly if I were to forget and my car won’t restart after an auto idle stop, what can I do. Could not answer other than I need to be mindful before putting the car in drive. This is so wrong, I could come up with several scenarios now my car could cause me danger and others if it stalled suddenly in a heavy traffic area. What are my option? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Honda Pilot. The contact stated while driving approximately 5 MPH in a drive-through and depressing the brake pedal, the brake pedal was stiff and the vehicle failed to respond on two occasions, and rear-ended the same vehicle twice. The contact stated that both vehicles sustained scratches. The air bags did not deploy. There was no injury sustained. No police report was filed. The contact was able to drive to the residence. The vehicle was taken to the dealer, where the recall inspection for NHTSA Campaign Number: 25V391000(Service Brakes, Hydraulic) was performed, and the dealer informed the contact that the vehicle had passed the inspection. The manufacturer was notified of the failure and sent an engineer, who inspected the vehicle and informed the contact that no failure was found. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,000.

While driving our 2024 Honda Pilot Touring, I came to a full stop at a red light. When the light turned green and I attempted to accelerate, the vehicle completely shut off without warning. There was no sputtering, no warning lights, and no error messages. The engine shut off instantly, and all systems—including both screens, air conditioning, horn, and hazard lights—were completely unresponsive. The vehicle was entirely disabled. It remained unresponsive for 5–10 minutes before showing any sign of power. It took four attempts to restart the vehicle. This happened in an active intersection, creating a serious safety risk. I could not move or signal to other drivers, and the car gave me no way to handle the emergency safely. The vehicle was taken to a Honda dealership for inspection. They ran diagnostic tests but were unable to reproduce or identify the issue and called it a “fluke.” No repairs were made, and the root cause was not identified. I was told to take the vehicle home and monitor it. This issue has not recurred yet, but I am concerned it could happen again at any time. The vehicle is available for inspection upon request. The problem has not been confirmed by the manufacturer or a third-party inspector. No warning lights or other symptoms appeared before the failure

Over the period of a week there where 6 instances when my vehicle completely lost system power when at a complete stop. Took it to the dealership was told it was a low battery, they charged it, could not recreate the incidents and then released the vehicle to me. One the way to work at the second stop light I once again lost all power. Took 2 minutes stuck at a stop light for the vehicle to be able to power on and start again.

When the safety belt is buckled in the middle row seat with people sitting there, the system shows the safety belt isn't buckled and warning alert sounds some times. It is very annoying. The dealership hasn't part to replace it.

The automatic emergency braking system in my vehicle has repeatedly activated without any visible reason. The brakes engage suddenly even when there are no cars, curves, reflective surfaces, or obstacles nearby. This has occurred on straight, empty roads and in clear conditions. We have previously taken the car to the dealership for issues related to sensors and wiring, and were even told at one point to turn off certain safety features. Most recently, we went through the dealership and escalated the issue to Honda corporate, but they closed our case and claimed there is nothing wrong with the car. I am very concerned that this unresolved issue could lead to the brakes locking up in a dangerous situation, potentially causing an accident.

When driving at a low speed like in a parking lot, the steering wheel makes cracking noises. The noise becomes more obvious in warm temperatures and after the vehicle has been running for a while.