2020 HONDA PILOT Complaints
View complaints related to 2020 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 480 complaints submitted for the 2020 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 HONDA PILOT- hanover, IN
2020 Honda pilot will sporadically turn off at highway speeds and at stop lights and will not turn back on until placed in park with foot on the brake. This is not to be confused with the start/stop feature used to save fuel. Additionally the 2020 pilot will lurch forward (like stuck in drive) while still in park.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Tallmadge, OH
There was a snap like sound under my hood while driving. Shortly after, the check engine light engaged and the vehicle lost all ability to accelerate. This happened while merging onto a fairly busy road, with rolling hills. If there were vehicles around there would have been potential for an accident. If this happened on the freeway in a middle lane, the vehicle would not have been able to successfully exit without causing extreme danger to the passengers and other vehicles. The vehicle stopped on the side of the road. When the ignition was briefly reengaged, there were rolling error codes, including vehicle stability, all wheel drive failure, etc. The engine was noticeably knocking. The vehicle was towed and inspected by an independent mechanic. The 3rd cylinder in the engine will no longer hold compression. I now need to get the vehicle to an engine specialist for further inspection and repair.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Montgomery, NY
The contact owns a 2020 Honda Pilot. The contact stated that while driving 25-35 MPH and passing a vehicle on the left side of the vehicle, the vehicle stopped independently. The contact stated that the failure occurred while another vehicle was driving on the lane that was on the right side of the vehicle. The brake warning light illuminated. The vehicle was not taken to the dealer or to an independent mechanic for a diagnostic test. Additionally, the contact stated that while driving, the message "Emissions Control" was displayed intermittently, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was taken to an Auto Part store, where DTC: P219B was retrieved, and the contact was informed that the fuel injectors had failed. The contact stated that the message "Emissions Control" would be displayed when the fuel tank was less than half full. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 HONDA PILOT- Brentwood, NH
My car has always had slight issue getting consistent fuel pressure causing the engine to rev abnormally when giving gas during acceleration. On 11/25, my car failed to start due to the fuel pressure being too low. I brought my car into two mechanics including a Honda certified dealership to inspect an issue with my fuel pump. I was informed that other Honda Pilots of the same year as mine have a recall on their fuel pump, but my VIN was not included. Both mechanics indicated that this is the exact issue that the other Pilots under the recall have and they were not sure why mine was not included. It is pulling the same codes, too, when it went under diagnostic testing as issue with the lower fuel pump.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Gilroy, CA
Transmission is sluggish and the RPM’s fluctuate between 1200 and 1400 at any speed going back and forth so the car has a back and fourth motion. Engine failure on 12/3/25 car stopped while driving. Makes a loud knocking sound. Most likely faulty bearings due to poorly engineered camshaft. White pear paint peeling since I purchased car. Capital Honda in San Jose unable to address any issue saying nothing is covered under warranty. These issues where taking place even while under warranty.
Source: NHTSA WEB SITE -
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2020 HONDA PILOT- Tucson, AZ
The contact owns a 2020 Honda Pilot. The contact stated that an ABS message was frequently displayed on the instrument panel. The vehicle was taken to a dealer, and the contact was informed that there was a miscommunication error with the front camera, which caused the failure. The contact was informed that the failure was not a safety issue and was given an estimate for the repair; however, the contact declined the repair. Since the failure, the contact received various messages on the instrument panel, with one message related to the transmission. The vehicle was taken to an independent mechanic, who confirmed the miscommunication error and that if not addressed, the failure could lead to other major safety issues. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 HONDA PILOT- SPARTA, MI
The infotainment center goes out, the screen reads "Network Communication Lost" "MOST Net off". This occurs while using the rearview camera, causing a safety issue. This is a known Honda issue, bulletin 20-049, 20-058, A19-030B. Replacement of FAKRA connectors, MOST bus wiring harness (parts 39817-TJB-ACO housing or 39165-TG7 cords) or the entire floor harness.. Vehicle has 79,000 miles.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Stafford, VA
Auto start/stop problems with car. When at a stop, car shifts into neutral and cannot get back into Drive. Sometimes I cant turn off car. And when I do it's the only way to get car back into drive. Absolutely dangerous especially with kids in the car. Has happened on several occasions dating back so when car had only 50,000mi. Has had transmission replaced at 60,000mi. Still have engine idle issues till now.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Dracut, MA
This is about the auto stop/start feature that kicks in when you are stopped in traffic or at a stoplight. The car shuts down and is supposed to restart. Twice now, the car has refused to restart when I took my foot off the break. I had to turn the car off, open the door, and close the door and restart the car. I have no shut off that feature.
Source: NHTSA WEB SITE -
2020 HONDA PILOT- Monroe, NC
The auto shut off has been not working properly and the vehicle wont restart after it shuts off. My wife was at a traffic light, and the vehicle shut off. When the light turned green, it did not restart. As a result of this she about got taken out by a semi that was coming in behind her. This could have been a deadly accident as it is raining and wet. She was stuck at the light on a busy highway for 3 minutes before the vehicle would restart.
Source: NHTSA WEB SITE