2023 HONDA PILOT Complaints

Vision is severely impaired by optical distortion in the windshield, directly in the driver's field of vision. It is also noticeable from anywhere inside or outside of the vehicle. Some areas magnify the view so it looks as though the road is coming up towards the driver. Other areas warp the view horizontally or vertically. It is unsafe because it changes the way the road and other vehicles appear to the driver. The driver feels as though they are wearing strong prescription glasses. Causes dizziness and disorientation to the driver. Visible rippling/warping of the glass of the windshield. One photo is attached showing warped letters through the windshield. (Video is easier to see the other types of warping from inside the vehicle.)

I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.

Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025

All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55

Clicking and groaning noise when turning the steering wheel. Happens at any speed including when stopped. Randomly started happening one day.

Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).

1. Rear tailgate latch will not always release when pressing the dashboard button or remote fob button. The tailgate will attempt to rise, go about 1/2 inch, stop, beep 3 times and then close again. It can only be opened after this by manually pulling on the outside handle and giving it a sharp jerk upwards. 2. While trying to investigate a metallic tapping sound in the rear of the vehicle, I looked under the rear bumper and located a wiring bundle that had lost its support from a plastic clamp. The bundle was frayed, and there were exposed and frayed wires visible showing the copper inside the insulation.

The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. There was an abnormally loud grinding sound coming from the vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the power steering system needed to be replaced. The vehicle was repaired but the failure persisted. Additionally, the contact stated that the driver's seat was moving whenever the brake pedal was depressed. There were no warning lights illuminated. The vehicle was taken to another local dealer, Motor Werks of Barrington (1475 S Barrington Rd, Barrington, IL 60010); who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 8,468.

The contact owns a 2023 Honda Pilot. The contact stated while the vehicle was parked, the support from the moon roof was torn. There were no warning lights illuminated. The contact stated that without the supports, the moon roof would not be able to be covered. The vehicle was then taken to a dealer who diagnosed the vehicle with fractured supports, enabling the curtain to move. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

I purchased a used Honda Pilot and in less than 30 days I'm having problems with some electrical wiring harness. The dealership wants me to pay for the repairs. The error message that showed up "auto idle stop ignition problem see your dealership"