2025 HONDA PROLOGUE Complaints

The contact owns a 2025 Honda Prologue. The contact stated that while driving at various speeds, the battery suddenly experienced a loss of power. An unknown message was displayed. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not identified. The vehicle was not repaired. In addition, the contact stated that the failure had progressed over time. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

When initiated in the phones app, the Hondalink app does not communicate with my Honda Prologue. I keep getting "data unavaible" notices. I've only been able to get the app to update with the automobile on 3 occasions since I purchased the vehicle on 12/14/25. I see a manufacturer bulletin on this problem. (...are experiencing issues with OnStar and HondaLink due to the software within the telematics control unit needing a software update.). I am unable to unlock the car with the app when needed which could lead to a safety issue.

On December 1, 2025, the 2025 Honda Prologue was pulling into a parking spot between two parked vehicles at low speed. While in forward gear, the Prologue experienced an unexpected acceleration event and collided with three parked vehicles, two of whom were hit with sufficient force to impact adjacent parked vehicles. The driver is unaware of having pressed down on the accelerator and is additionally concerned about why none of the vehicle safety features such as the equipped Collision Mitigation Braking System (CMBS) activated to prevent these collisions. The vehicle was brought to a local Honda dealership, yet they were unable to draw any conclusions regarding why the unexpected acceleration event occurred. The vehicle owner requested a DTC scan report and EDR (event data recording) data from the vehicle, and received the DTC report but not EDR data. The Honda dealership advised calling the American Honda customer service line with the case number to obtain EDR data. The customer service line was not able to assist because they were not able to identify the case manager, which points to a documentation error within Honda servicing processes.

I recently purchased a 2025 Honda Prologue. I've had multiple issues with the advanced driver assistance systems. The rear automatic braking will slam the brakes on when I'm backing up if it detects something like a pedestrian on the sidewalk (that I am in no danger of hitting). I've also had issues with it misinterpreting where the lane lines are on the freeway, and automatically trying to incorrectly steer the car OUT of the lane, which is very dangerous, especially at freeway speeds. These systems can be disabled, but this must be done EVERY time you start the car. There is no way to completely turn them off and have them stay off. While I understand these systems were designed to improve safety, they are deeply flawed and actually make driving less safe. At the very least, there needs to be a way to permanently disable them. NHTSA needs to mandate that car companies, including Honda, offer drivers a choice to permanently disable these systems until the technology is much better than it currently is. Thank you.

I received another service high voltage system message literally weeks after I brought my vehicle in and had the issue fixed. I reported this issue last on 11/24/2025 it is now 12/19/2025 and it happened again. The heat in my vehicle seemed to stop working and was blowing cold air. This is just poor design and disgraceful.

When turning at a slow speed there is a clicking sound caused by a faulty CV joint. It appears re-engineered parts are not available. To repair the issue, the same parts are used, which are likely to keep failing.

The reverse lights are inadequate. If its very low light conditions you can barely see anything.

Only had the car 6,000 miles in 3 months. Received a service high voltage system warning causing the car to not be no longer produce heat, including for the battery. This rendered it unable to charge. A dead battery is a dead car. It’s currently been in the shop waiting on back ordered part for 25 days.

Multiple times, my REAR collision automatic braking has activated when in reverse while barely moving and the vehicle was not at risk of collision. After 2 incidents, I turned the system off. Incident 1) I was reversing into a parking spot with plenty of space and the vehicle automatically applied the brakes, aggressively. It made me think I hit something but there was nothing around the vehicle. Incident 2) I was on the street at a 4 way stop. Car turning in towards me was going to need more space, so I reversed and while inching backwards with a pedestrian on the SIDE of the vehicle walking forwards from my rear, the vehicle aggressively applied the brakes, causing my passengers to think I hit something- but again nothing around the vehicle that was at risk of being hit. It was after this second incident that I turned the system off.

Every time I have to turn the car on a 90 degree angle from a full stop at an intersection, the car makes a loud clicking sound as the car comes in and out of making the turn. A quick internet search about this shows it’s a widespread issue, and Honda is replacing axles to fix the issue. This should be a recall.