2025 HONDA PROLOGUE Complaints

The contact owns a 2025 Honda Prologue. The contact stated there was an abnormal clicking sound coming from the vehicle while turning the steering wheel in either direction. There was no warning light illuminated. The dealer was notified of the failure and scheduled an appointment to repair the vehicle. Upon arrival at the dealer, the contact was approached by an employee, and the employee was notified of the failure and acknowledged that the failure was a common issue. The employee then informed the contact that the issue was related to the front axle; however, the part for the repair was on backorder. The contact decided to leave the dealer without a diagnostic test being performed. The manufacturer was notified of the failure, and the contact was provided with a case number. The vehicle was not repaired. The failure mileage was 26.

The contact owns a 2025 Honda Prologue. The contact stated that while reversing at night or in the dark, the rear-view camera image was extremely dark, making the image very difficult to see. The contact stated that the failure created a visibility hazard for the driver. The local dealer was notified of the failure. The dealer informed the contact that the backup camera operated as designed. The manufacturer was not contacted or notified of the failure. The failure mileage was 10.

The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left or right turn, there was an abnormal sound coming from the front passenger’s side axle. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact was referred to the NHTSA Hotline by the manufacturer to report the failure. The failure mileage was 100.

The contact owns a 2025 Honda Prologue. The contact stated that while driving at 35 MPH, the power steering feature became inoperable. The contact was unsure if a warning light was illuminated. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated that the failure had occurred on two occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.

The backup camera at night is practically black. I find many people complaining about this online, but no fix. It is dangerous to back that car up at night!!! There must be a fix before someone gets hurt. Either upgrade the camera or upgrade the backup lighting

The front center counsel which contains the USB and 12 volt charging ports comes off the car’s body and exposes the wires. This can lead to people getting electrocuted and hazardous for kids.

The CCS charging door does not stay closed/locked after closing it from charging session. I opened the charger door to charge the vehicle at a charging station. Once the charge was completed, I closed the charging door. Went home and noticed the door was open.

The contact owns a 2025 Honda Prologue. The contact stated that the battery was charged to 50 percent. The contact went to the charging station, but the vehicle failed to charge after two hours. The contact drove to another charging station and received a charge now message to slow down, and the vehicle shut down. Additionally, the accelerator pedal was depressed, but the vehicle went into neutral. While driving 60-65 MPH, the vehicle went to 70 percent charge. There was an abnormal clicking sound coming from the axle and CV joint. While using the turn signal, the turn signal responded on the opposite side as intended and turned on the windshield wipers. The contact was unable to locate the hazard lights. The contact called OnStar, who contacted Honda for a jumpstart. Another tow company was contacted, who was unable to tow the vehicle due to the vehicle not shifting into neutral. The contact stated that another driver notified her that the headlights were off. The tow truck driver was able to locate the hazard lights and override the powertrain system. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200.

Vehicle: 2025 Honda Prologue Elite Issue: Clicking or knocking noise from the front axle when turning, especially at low speeds. Concern: Potential safety risk if axle fails while driving.