2024 HONDA PROLOGUE Complaints

View complaints related to 2024 HONDA PROLOGUE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 760 complaints submitted for the 2024 HONDA PROLOGUE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 HONDA PROLOGUE
    - Edison, NJ

    Knocking sound coming from the front driver or passenger area when making turns. Possibly the shaft assembly/CV axle may be defective.

    Source: NHTSA WEB SITE
  • 2024 HONDA PROLOGUE
    - Philadelphia, PA

    Took posession of car at 5k miles. No issues. At around 8k started noticing a clicking noise when making turns; especially tighter turns. Finally, took it to dealership today 2/9/2026 and was told nothing they could do and it is not a safety issue according to Honda since there is no visible defect seen. The technician did confirm the noise when doing a test drive while vehicle was being inspected. Was told it is how the CV joints are meshing together when making a turn, and again is not a safety concern.

    Source: NHTSA WEB SITE
  • 2024 HONDA PROLOGUE
    - Jamestown, NC

    CV joints left and right make very loud clicking noise, the service department at the dealer ordered the parts in December of 2025, i have been at the dealer twice and today February 6, they told me that the parts are not expected until the end of March, I do not feel safe driving the car. Also the auto emergency brake does not work properly when backing up, false positive hard brakes happen all the time.

    Source: NHTSA WEB SITE
  • 2024 HONDA PROLOGUE
    - Huntington Beach, CA

    When turning right or left during 90-degree turns or U-turns, a loud clicking noise is heard. Already had the front axle replaced during first maintenance and the problem came back within 2 months of normal driving.

    Source: NHTSA WEB SITE
  • 2024 HONDA PROLOGUE
    - Charlottesville, VA

    Vehicle makes a loud clicking noise and shake from front left - worse when turning. Dealer advised CV BOOT/Axle issue but will not fix.

    Source: NHTSA WEB SITE
  • 2024 HONDA PROLOGUE
    - Fircrest, WA

    Backup Camera Failure (Occurred at approx. 1,000 miles) Part was on backorder, the rearview camera remained inoperative for approximately 99 days (February 22 through May 31, 2025). This rendered the vehicle non-compliant with federal rearview camera safety requirements. Emergency Braking System Issues (Ongoing) Compounding this, the vehicle’s emergency braking system would activate erratically and without cause, including: •When entering or exiting my driveway •During normal lane changes •When driving near trucks or concrete barriers Because these events occurred repeatedly and unexpectedly, I was forced to disable this safety system to avoid sudden braking events, further compromising vehicle safety. Broken CV Axles (Officially diagnosed at approx. 6,000-7,000 miles) •On May 31, 2025, the vehicle was returned to the dealership for backup camera installation and to revisit the knocking noise, this time properly documented. •That same day, both the left and right CV axles were diagnosed as broken, and I was told the vehicle was not safe to drive. •I had unknowingly been driving in this unsafe condition for almost three months. •The vehicle remained in the dealership’s possession until June 5, 2025 (6 days), Recurrence of Knocking Noise and Third Service Visit (January 10, 2026 – Approx. 15,000 miles) At approximately 15,000 to 16,000 miles, the knocking noise had returned (in both directions of steering) and I brought the vehicle in to be diagnosed •The dealership acknowledged hearing the noise. •I was told the sound is a “well-documented issue” with this model and considered “normal.” •I was informed that the vehicle was safe to drive. •I was told Honda is working on a redesigned part and that a recall is expected in approximately six months to one year. •I was specifically told Honda will not authorize replacement of the same axle parts again, as they continue to fail, and that I must wait for a recall remedy.

    Source: NHTSA WEB SITE
  • 2024 HONDA PROLOGUE
    - Cutler Bay, FL

    Every time I make a sharp turn left from a stop position and accelerate a bit I hear this loud clicking sound coming from the front end of the vehicle. From what I can see from the research I've done this is a known issue by the manufacturer and I have already schedule a day to go to the dealer to demand a repair since my car is still under warranty. It's worth noting I have only a month with the car but I bought used with almost 16K miles.

    Source: NHTSA WEB SITE
  • 2024 HONDA PROLOGUE
    - Hilton, NY

    When turning a knocking sound occurs. It sounds like it is coming from the back of the vehicle. It happens when you turn right or left. Concerned that this could lead to a part breaking and causing an accident.

    Source: NHTSA WEB SITE
  • 2024 HONDA PROLOGUE
    - Belmont, MA

    Anytime I turn the steering wheel to the left, there is a really loud clanking noise coming from the front left tire. It gets really loud when the car is cold, and only slightly improve when the car is warmed up. I worry that there is a problem with the axle that can be a safety issue. While I am just reporting this today, it has been going on for at least 12 months.

    Source: NHTSA WEB SITE
  • 2024 HONDA PROLOGUE
    - Philadelphia, PA

    I get a clicking sound everytime I make a right or left turn. The clicking sound has gotten worse since I bought the vehicle new in December 2024. The clicking sound is very loud when I make right or left turns.

    Source: NHTSA WEB SITE