2024 HONDA PROLOGUE Complaints

I’ve had a couple of issues with this vehicle along with others I know with the same car. 1. When charging it has said a couple of times “not sending power” when public charger seems to be in good condition & there being funds on the card. 2. When closing the panoramic sunroof right when it’s about to close it opens back up. It takes me multiple tries pressing and holding down the button to get it to close. 3. Both screen displays have gone completely black out of nowhere and will not turn back on until a couple of hours later. 4. Sometimes in perfect Sunny condition with nothing blocking the windshield the Forward collision Safety feature will appear on the dashboard saying “forward collision system unavailable.” 5. The battery seems to not last long and even going at speed limit or slower the battery will still drain fast.

My vehicle makes a loud clicking noise as I accelerate while turning left or right. Sounds like worn cv joints. It started making the noise a month after I purchased the vehicle brand new. Honda does not have replacement axles and told me to keep driving it.

Immediately after taking ownership of my 2024 Honda Prologue, I noticed the vehicle makes a knocking sound when accelerating through sharp turns. I notice it everyday when leaving my driveway. I've done research on this issue and found that many Prologue owners in private forums have experienced similar issues and it was diagnosed as faulty axles.

My 2024 Prologue with approximately 3,000 miles has a clunking sound in front of car and noticeable jerk on acceleration. It developed with 1300 miles and was "repaired" by dealer, who claimed it was a loose battery mount. Problem returned within 1000 miles and is getting worse. Dealer now says it is right front axle and part is on backorder. Fundamental safety part crucial to control for car. If the axle is a problem it is a fundamental and incredibly important part that has been in development since approximately 100,000 BC. There should not be an axle problem with a brand new car.

Vehicle Drive Shaft makes clicking noise at the CV Joint and motion irregularities/bumps on turns over flat surfaces, much worse over wider turns at any speed. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There are no codes on dashboards to otherwise diagnose or indicate problems. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft, although vehicle also demonstrates sharp bumps/jumps briefly when issue arises even on flat paved surfaces. Still says to drive due to backordered parts with no resolution. Vehicle had less than 1200 miles on it when problem arose, and clicking/booming, whiplash on turns, and rough+noticeable bumps have only increased since during drives.

Visibility when backing up during low light conditions is dangerous. Back up camera is very dim and can result in accidents.

Component/System Failure: The high-voltage battery system in my 2024 Honda Prologue failed. According to the Honda service center, the battery needs to be replaced. The vehicle is currently at the dealership, not ETA when the part will arrive or when will I get my car back. Safety Risks: The failure prevented the vehicle from charging, which could have left me stranded. Additionally, the system displayed multiple warnings, and since this is an EV, a malfunctioning high-voltage battery poses a potential fire or electrical hazard. The car was not drivable due to the severity of the issue. Problem Confirmation: The issue has been confirmed by the Honda dealership, which diagnosed the high-voltage battery as the cause of failure. They recommended a full battery replacement. Inspection by Others: The vehicle has only been inspected by Honda service technicians at my local dealership. It has not been reviewed by the manufacturer directly, law enforcement, or an insurance representative. Warnings and Symptoms: The failure first occurred two days ago when I attempted to charge the vehicle at home, but it would not charge. Multiple warning messages appeared on the dashboard, including: "Service High Voltage System" "Service Engine Soon" A red car icon with an exclamation mark I attempted multiple times to charge, but the vehicle continued displaying the same warnings. The next day, I brought it to the Honda dealership, where they confirmed the high-voltage battery issue.

Both front CV axels clicking, causing hard turning and need replacement. Dealer does not have part to replace (on critical back order). Honda Motors stating car is safe to drive.

Service High Voltage System warning. Have had this come up on my car and I have seen that this issue has happened to many Prologue owners. The issue is with the battery cooling system. I am glad that the car did not just shut off while I was driving. Honda/GM need to make this right.

Excessive wind noise and I can feel a breeze coming from the driver side door. Has been like that since new. Not at all what I expected from a supposed $60k car.