2024 HONDA PROLOGUE Complaints

The Honda link app is unusable. It constantly says unavailable when trying to remotely start or lock the vehicle.

When turning there is a loud clacking noise coming from front suspension or steering. Seems to be worse when temperature is cold.

CV joints click when turning. Both right and left. Happens from a standing start.

Brake system failure message and car was exremely hard to stop. I had to stand on the brake pedal to get the car to stop

On February 25, 2025 my car decided to throw the code that said service high voltage system. I was on my way to drive my son to school. I have been driving for about two minutes and then the code showed up I called my dealership at 10 AM that morning and told them what was going on. They told me to come down there and they will take a look at the car. I bought this car on February 14, 2025. It has 370 miles on it at the time when I got to the dealership the first person turned me back and said that they couldn’t do anything because on the way to the dealership, the code went away. I left the dealership went to charge my car. It charged for 3% at the public charger and then it shut off. I went back to the dealership and this time they kept my car because the code was on when I arrived and the other guy apparently made a mistake and sent me home when he wasn’t supposed to. I got a loaner. I finally got my car back on March 8, 2025. I drove it a little bit yesterday and then I drove it a little bit more today which is march 9, 2025 my day was winding down so I figured I would go to target and get what I needed and charge my car while I was there. I went to the public charger. The car charge for about three or 4% and then it shut off I got the alert on my phone so now I must go back to the dealership when they open because today is Sunday and take my car back there. The code is now back on the car. apparently, while at the dealership, they couldn’t see anything while they had the car the code wasn’t showing up and then the dealership said that they had the Honda engineers look at the car and talk to him about it, and they couldn’t find anything wrong and they told me to bring it back in if it happens so I guess that’s what I’ll do currently the car has about 430 miles on it. I got it back and it had 390 something miles on it.

All lights related to brakes lighted up on a dashboard ( and message to take it to Dealer). Took it to Dealer. Car is in the shop for over 5 weeks and they can't figure it out what's wrong. They've replaced brake booster (twice!!!!!) and that didn't fix it... Now replacing front calipers. On top of that cv axle is clicking terrible and they can't replace it because it's on long Backorder ( I'm waiting over 2 months for it already.

Mild weather, 48 degrees. driving home at night. Lights on dash start to go off: "Service vehicle soon" "Reduced Acceleration Drive with Care" "Service High voltage" "Unable to charge" Heat stopped working and vehicle unable to charge. Brought into service the morning after and waiting for service department to get in touch.

“Charge Door Open” warning appears on dashboard when the charge door is completely closed. This warning appears incessantly while driving. Additionally, “Service High Voltage Charging System” appears along with the “Charge Door Open” warning. The problem is documented on video at 780 miles on the odometer. These warnings occurred at low speed driving between 30 and 35 mph.

The battery failed at 2k miles and needed to be replaced. Both axles need to be replaced due to failed CV joint. There is clicking with turns. When backing up, emergency braking engages and leads us to stop in the middle of busy roads. This is a safety issue.

The vehicle is makeing clicking noises whenever a tight turn left or right is made from a stop. The noise is louder in cold weather and when the car is first driven.